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Assistant To Case Manager Jobs in Orem, UT (NOW HIRING)

Case Manager

Park City, UT · On-site

$21 - $27/hr

Case management services include monitoring patient care to ensure progress toward desired outcome, addressing patient and family needs, resolving obstacles to effective care, coordinating care with ...

CASE MANAGER

Payson, UT · On-site

$22.59/hr

CASE MANAGER Apply now Job No: 543048 Work Type: Full-time Location: PAYSON Categories: Social Work ... We work diligently to protect and support the safety, well-being, and future of vulnerable children ...

CASE MANAGER Apply now Job No: 543360 Work Type: Full-time Location: PAYSON Categories: Social Work ... We work diligently to protect and support the safety, well-being, and future of vulnerable children ...

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Assistant To Case Manager information

See Orem, UT salary details

$11

$18

$25

How much do assistant to case manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for assistant to case manager in Orem, UT is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.30 per hour, depending on experience, location, and employer.

What does an assistant to case manager do?

An Assistant to Case Manager provides administrative and operational support to case managers, helping manage client files, schedule appointments, gather documentation, and communicate with clients or service providers. They ensure that case management processes run smoothly by handling routine tasks, allowing case managers to focus on client care and more complex responsibilities. Their work is essential in maintaining accurate records, tracking progress, and supporting the delivery of services to clients.

What are the key skills and qualifications needed to thrive as an assistant to case manager?

To thrive as an Assistant to Case Manager, you need strong organizational abilities, attention to detail, and a background in social services or a related field, often supported by an associate degree or relevant experience. Familiarity with case management software, client record systems, and office productivity tools is typically required. Excellent communication, time management, and interpersonal skills are crucial for supporting case managers and liaising with clients and service providers. These skills ensure efficient case support, accurate documentation, and effective collaboration in delivering client-centered services.

What are some common challenges faced by an assistant to case manager, and how can they be effectively managed?

As an Assistant to Case Manager, you may encounter challenges such as balancing a high volume of administrative tasks with the need to provide timely support to both clients and case managers. Staying organized and prioritizing tasks is crucial to ensure that documentation, scheduling, and communication are handled efficiently. Additionally, adapting to shifting client needs and maintaining clear, professional communication with team members can help prevent misunderstandings and workflow delays. Proactively seeking feedback and utilizing organizational tools can further enhance your effectiveness in this dynamic support role.

What is the difference between Assistant To Case Manager vs Case Coordinator?

AspectAssistant To Case ManagerCase Coordinator
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often valued
Work EnvironmentOffice setting, supporting case managersOffice or community-based settings, coordinating client services
Employer & Industry UsageHealthcare, social services, insuranceHealthcare, social services, nonprofit organizations
Common Search & ComparisonAssisting case managers, administrative supportManaging client cases, coordinating services

The Assistant To Case Manager primarily provides administrative and support tasks to case managers, focusing on documentation and scheduling. In contrast, a Case Coordinator actively manages client cases, coordinates services, and ensures smooth communication between clients and providers. Both roles are essential in social services and healthcare settings but differ in responsibilities and scope.

Can I be an assistant to case manager with no experience?

An assistant to a case manager role typically requires some organizational and communication skills, but many entry-level positions do not require prior experience. Employers may provide on-the-job training, and relevant skills such as computer proficiency and attention to detail can improve your chances of being hired. Certifications are not usually mandatory but can be beneficial for career advancement.

How to become an assistant to case manager?

To become an assistant to a case manager, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and experience with administrative tasks. Some roles may require familiarity with case management software or relevant certifications, such as a Certified Medical Administrative Assistant (CMAA).

What are popular job titles related to Assistant To Case Manager jobs in Orem, UT?

For Assistant To Case Manager jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Assistant To Case Manager jobs in Orem, UT look for?

The top searched job categories for Assistant To Case Manager jobs in Orem, UT are:

What cities near Orem, UT are hiring for Assistant To Case Manager jobs?

Cities near Orem, UT with the most Assistant To Case Manager job openings:

$21 - $27/hr

Full-time

Re-posted 2 days ago


University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

387th of 627 rated colleges and universities


Job description

Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position provides clinical case management services aimed at enhancing patient-centered care and maximizing outcomes across the patient care continuum from pre-admission through post-discharge. Case management services include monitoring patient care to ensure progress toward desired outcome, addressing patient and family needs, resolving obstacles to effective care, coordinating care with payers and vendors, patients and families. Together with the multiple other internal team member the case manager is responsible for establishing, monitoring and executing patients discharge plan. This position may be required to access and administer medications within their scope of practice and according to State Law.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
  • Coordinates case management process from patient's entry into the healthcare system to post-discharge, including outpatient settings. Coordinates care and resources with physicians, social workers, and other team members to achieve optimal patient outcomes.
  • Identifies patients who are suitable for case management intervention based on criteria such as cost, case complexity, frequency of admission or patient/family/provider or other healthcare team member request.
  • Monitors and documents quality of care to ensure patient care plan goals are appropriate and that they are understood and implemented. Routinely assesses client and family response to services, while also measuring care plan effectiveness and necessity. Identifies patient needs, including those of an ethical and cultural nature, and ensures they are addressed.
  • Facilitates cost effective outcomes by determining appropriate level of care based on diagnosis, severity, intensity of services required, and other relevant criteria, using national and regional length of stay standards and community norms.
  • Assesses and discusses funding and insurance issues with client, family, and healthcare providers to enhance cost effective utilization of services and quality outcomes.
  • Negotiates with third party payers relative to benefit levels, eligibility, utilization review, and reimbursement.
  • Identifies actual and potential delays in service requests or treatment and communicates them to health care team so steps can be taken to eliminate or minimize delays.
  • Works with other team members to plan appropriate and timely discharges.
  • Establishes measurable discharge planning and self-management goals that promote safe, cost effective, high quality outcomes.
  • Provides oversight of issuance of CMS Important Message to patients.
  • Supervises technical support staff assigned to individual case management teams.
  • May set up patients' follow up appointments and performs post discharge phone calls to patients per care team design.
  • May be required to complete home or site visits as required by the department.
  • At the discretion of department operational and patient care needs, this position is required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system. Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role.
Knowledge / Skills / Abilities
  • Ability to perform the essential functions of the job as outlined above.
  • Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
  • Demonstrated team leadership, relationship building, critical analysis, and written and verbal communication skills.
  • Knowledge of funding resources and clinical standards and outcomes.
  • Ability to provide care appropriate to the population served.
  • Demonstrated independent judgment to assess and meet client needs. Ability to have meaningful outcome oriented dialogues with patients, families, various patient care disciplines, ancillary departments, health care and community agencies, third party payors, and Health Science Center professional schools in coordinating care and services for patients.
  • The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned area.
  • The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Qualifications
Required
  • Two years of professional experience in a clinically related area.
  • Dependent upon the department of hire, may be required to provide reliable transportation for site visits.
Licenses Required
  • One of the following
    • Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.
    • Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah.
    • Current license to practice as a Clinical Mental Health Counselor in the State of Utah.
    • Current license to practice as a Physical Therapist in the State of Utah, or obtain one within 90 days of hire under the Physical Therapy Compact if switching residency to State of Utah. Must maintain current Physical Therapy Compact (multi-state) license if residency is not being changed to Utah.
    • Current licensure to practice as an Occupational Therapist in the State of Utah.
* Additional license requirements as determined by the hiring department.
Qualifications (Preferred)
Preferred
  • Basic Life Support Health Care Provider card through American Heart Association.
  • A Certified Case Management designation.
  • Previous experience in clinical resource management activities and third party payer interactions.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
  • This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling or otherwise moving objects involving patient care or medical equipment. This position does not provide any direct patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients.

Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking

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About University of Utah

Sourced by ZipRecruiter

The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US