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Assistant Timeshare Call Center Jobs in Romeoville, IL

Johnstone Supply

HVAC Call Center Representative

Crestwood, IL · On-site

$15.75 - $20.25/hr

... • Assist other locations or in-store operations when needed • Support company initiatives such as lost sales tracking Qualifications • Previous customer service or call center experience ...

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Assistant Timeshare Call Center information

What is the difference between Assistant Timeshare Call Center vs Customer Service Representative?

AspectAssistant Timeshare Call CenterCustomer Service Representative
Required CredentialsHigh school diploma; training in sales and communicationHigh school diploma; customer service skills training
Work EnvironmentCall center setting, sales-focusedVarious settings including retail, call centers, or office environments
Employer & Industry UsageTimeshare companies, vacation industryBroad range of industries including retail, telecom, hospitality
Common Search & ComparisonOften compared for sales and communication roles in timeshare industryCompared for general customer support roles across industries

The Assistant Timeshare Call Center role is specialized in sales and timeshare product knowledge within a call center environment, often requiring specific training. Customer Service Representatives have a broader scope, handling various customer inquiries across multiple industries. While both roles involve communication skills, the Assistant Timeshare Call Center focuses more on sales and timeshare-specific interactions, making it a more niche position.

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For Assistant Timeshare Call Center jobs in Romeoville, IL, the most frequently searched job titles are:

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Assistant Timeshare Call Center jobs near you

Claims Call Center Specialist

Warrior Insurance Network

Chicago, IL • On-site

$16 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Claims Call Center Specialist

Warrior Insurance Network (WIN) is seeking Claims Call Center Specialists to join our growing Claims team. This is an excellent opportunity for customer-focused professionals who are interested in building a long-term career in the insurance industry.

As a Claims Call Center Specialist, you will play a critical role in helping callers navigate the claims process following an accident or loss. You will serve as the first point of contact, gathering claim information, answering questions, and ensuring callers receive the guidance and support they need during what can often be a stressful time.

Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.

What You'll Do
  • Provide excellent customer service to all callers
  • Serve as the first point of contact for insureds, claimants, attorneys, claimant carriers and other callers reporting new losses
  • Gather and document accidents and claim information accurately and efficiently
  • Verify policy information and identify potential coverage concerns for referral to the appropriate claims team
  • Guide callers through the claims process and answer claim-related questions
  • Refer callers for estimates when applicable
  • Assist claims adjusters by providing timely information and support to customers
  • Develop a working knowledge of insurance policies and claims procedures
  • Maintain productivity and service standards while handling incoming call volume
  • Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks
  • Participate in special projects and initiatives as assigned
What It's Like to Work in This Role

No two days are exactly alike. You'll interact with callers who need assistance after an accident or loss, helping them understand what comes next and ensuring they feel supported throughout the process.

You'll work alongside experienced claims professionals, gain valuable knowledge of insurance operations, and develop skills that can lead to future opportunities within the organization. This role offers a fast-paced environment, meaningful customer interactions, and a strong foundation for career growth.

Qualifications Required
  • Prior customer service experience
  • Strong verbal communication and phone skills
  • Excellent organizational and interpersonal skills
  • Data entry and typing proficiency (minimum 30 WPM)
  • Basic PC and computer navigation skills
  • Ability to multitask and work effectively in a fast-paced environment
Preferred
  • Associate or bachelor's degree
  • Prior insurance, claims, or call center experience
  • Bilingual skills are a plus
Why Join Warrior Insurance Network (WIN)?

At Warrior Insurance Network (WIN), we are committed to investing in our employees through training, development, and advancement opportunities. We offer a comprehensive benefits package for full-time employees, including:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $16/hr.-$22/hr.*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

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