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Assistant Teller Jobs in Rochester, NY (NOW HIRING)

Five Star Bank

Sales & Service Associate

Victor, NY · On-site

$17 - $23/hr

Open New Accounts: Assist customers with opening personal and small business accounts, and support ... Familiarity with banking or teller systems is a plus; training and support are provided. Physical ...

ELS

Universal Banker

Rochester, NY · On-site

$22.02/hr

Work in both a Teller or Relationship Banker position depending on branch needs * Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

ESL Federal Credit Union

Universal Banker

Rochester, NY · On-site

$22.02/hr

Work in both a Teller or Relationship Banker position depending on branch needs * Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

KeyBank

Personal Banker

Rochester, NY · On-site

$19 - $23.25/hr

... to assist in client's financial wellness both in person and through proactive calling efforts. As ... Support of branch operations including assisting with client transactions on the Teller line as ...

KeyBank

Personal Banker

Batavia, NY · On-site

$18.25 - $22.25/hr

... to assist in client's financial wellness both in person and through proactive calling efforts. As ... Support of branch operations including assisting with client transactions on the Teller line as ...

M&T Bank

Universal Banker - Batavia Branch

Batavia, NY · On-site

$18.68 - $31.14/hr

Supports daily operations of the branch as a Teller and meets customer service and sales needs as ... Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA ...

KeyBank

Personal Banker

Rochester, NY · On-site

$19 - $23.25/hr

... to assist in client's financial wellness both in person and through proactive calling efforts. As ... Support of branch operations including assisting with client transactions on the Teller line as ...

Keybank

Personal Banker

Rochester, NY · On-site

$20.67 - $31.25/hr

... to assist in client's financial wellness both in person and through proactive calling efforts. As ... Support of branch operations including assisting with client transactions on the Teller line as ...

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All JobsTeller JobsAssistant Teller JobsAssistant Teller Jobs in Rochester, NY

Assistant Teller information

See Rochester, NY salary details

$11

$17

$23

How much do assistant teller jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant teller in Rochester, NY is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges an assistant teller might face during peak banking hours, and how can they effectively manage these situations?

During peak banking hours, Assistant Tellers often encounter large volumes of customers and increased transaction complexity, which can lead to longer wait times and pressure to maintain accuracy. Successfully managing these situations requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Utilizing time management techniques, prioritizing tasks efficiently, and communicating clearly with both customers and team members can help ensure smooth workflow and positive customer experiences.

What are the key skills and qualifications needed to thrive as an assistant teller?

To thrive as an Assistant Teller, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is typically required. Excellent customer service, integrity, and effective communication help build trust and resolve client inquiries efficiently. These skills ensure accurate transactions, regulatory compliance, and positive customer experiences in a financial environment.

Is it easy to get hired as an assistant teller?

Getting hired as an assistant teller typically requires a high school diploma or equivalent and good customer service skills. Employers often look for previous cash handling experience and basic math abilities, and the hiring process may include interviews and background checks. Competition can vary depending on the location and bank size, but entry-level positions are generally accessible to qualified candidates.

What is the difference between Assistant Teller vs Teller?

AspectAssistant TellerTeller
Required CredentialsHigh school diploma or equivalent; basic cash handling skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentBank branches, assisting senior tellersBank branches, directly serving customers
Job ResponsibilitiesSupporting tellers, handling transactions under supervisionProcessing customer transactions, deposits, withdrawals

The Assistant Teller role typically involves supporting tellers with daily tasks and handling transactions under supervision, while Tellers directly serve customers and process transactions independently. Both roles require similar credentials and work in the same environment, but Tellers usually have more responsibility and autonomy.

What is an assistant teller?

Assistant Tellers are entry-level bank employees who handle routine financial transactions for customers, such as deposits, withdrawals, check cashing, and payments. They provide customer service by answering questions, addressing concerns, and ensuring the accuracy of all transactions. Assistant Tellers also help maintain and balance cash drawers, process paperwork, and may assist with opening or closing accounts under the supervision of more senior staff. The role requires attention to detail, strong communication skills, and a commitment to maintaining confidentiality and security.
What are the most commonly searched types of Teller jobs in Rochester, NY? The most popular types of Teller jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Assistant Teller jobs? Cities near Rochester, NY with the most Assistant Teller job openings:
Assistant Teller jobs near you

Sales & Service Associate

Five Star Bank

Victor, NY • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Five Star Bank (New York) rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

79th of 170 rated banks

Job description


Join the Five Star Bank Team as a Sales & Service Associate

At Five Star Bank, we believe in more than just banking — we believe in building lasting relationships and making a positive impact in the communities we serve. As a Sales & Service Associate, you’ll do more than handle transactions — you’ll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart solutions.

What You’ll Do

  • Support Daily Banking Needs: Process deposits, withdrawals, payments, and account service requests with professionalism and accuracy.
  • Deliver Personalized Financial Guidance: Engage in meaningful conversations to understand customers’ financial goals and recommend appropriate solutions.
  • Open New Accounts: Assist customers with opening personal and small business accounts, and support lending applications in line with bank standards.
  • Promote Digital Tools: Educate customers on self-service and digital banking channels including online banking, mobile apps, and Interactive Teller Machines (ITMs).
  • Represent Five Star: Participate in local events and branch outreach to strengthen our connection to the community.
  • Refer with Purpose: Identify complex needs and connect clients to Relationship Bankers or other business partners.
  • Ensure Compliance: Follow regulatory requirements, bank policies, and operational procedures — including assigned compliance training.
  • Maintain Operational Excellence: Support secure cash handling, audit readiness, and general branch functions to ensure smooth daily operations.


What We’re Looking For

  • High School Diploma or GED required.
  • At least 2 years of experience in a customer-facing role, preferably in banking, retail, hospitality, or sales.
  • Confidence balancing service and sales responsibilities with a customer-first approach.
  • Excellent communication skills with a consultative mindset.
  • Comfort using digital tools and helping others navigate technology.
  • A team player who is detail-oriented, self-motivated, and adaptable.


Licensing

  • Registration with the Nationwide Mortgage Licensing System (NMLS) is required in accordance with SAFE Act regulations.
  • Familiarity with banking or teller systems is a plus; training and support are provided.


Physical Requirements

  • Ability to stand for prolonged periods.
  • Ability to lift between 1–10 lbs regularly, occasionally up to 30 lbs.
  • Extensive computer and phone use.
  • Ability to travel between office locations as needed.
  • Repetitive motions may be required.


Schedule

  • Branch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.
  • May involve occasional travel to nearby branch locations based on staffing needs.


Why Five Star Bank


  • Community Commitment: Make a difference through programs like Work of Heart week, where associates volunteer with local organizations.
  • Career Growth: Clear advancement opportunities into roles such as Relationship Banker.
  • Stability: Being in business for over 200 years.
  • Comprehensive Benefits:
    • 17 Days of PTO and 11 Company-Paid Holidays
    • Medical, Dental, and Vision Insurance
    • Health Savings and Flexible Spending Accounts
    • Retirement Savings Accounts including Pension and 401(k) Plans
    • Company-Paid Life Insurance and Disability Coverage
    • Voluntary Benefits (Life, Critical Illness, Accident, Hospital Indemnity, Legal Insurance)
    • Tuition Reimbursement and Employee Referral Program
    • Wellness Reimbursement and Star Volunteer Program
    • Employee Banking Perks

Ready to make a difference? Apply today and join a team that values service, community, and growth.


The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.



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