About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
Quick apply
About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding ... We are building a modern knowledge assistant personalized to every employee in your organization ...
Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding ... We are building a modern knowledge assistant personalized to every employee in your organization ...
Senior Technical Support Engineer
New York, NY · On-site
$105K - $125K/yr
What you'll be doing The Senior Technical Support Engineer is a highly experienced support professional who thrives in a fast-paced, collaborative environment and operates with significant autonomy.
Senior Technical Support Engineer
New York, NY · On-site
$105K - $125K/yr
What you'll be doing The Senior Technical Support Engineer is a highly experienced support professional who thrives in a fast-paced, collaborative environment and operates with significant autonomy.
Senior Technical Support Engineer
New York, NY · On-site +1
$105K - $125K/yr
What you'll be doing The Senior Technical Support Engineer is a highly experienced support professional who thrives in a fast-paced, collaborative environment and operates with significant autonomy.
Senior Technical Support Engineer
New York, NY · On-site +1
$105K - $125K/yr
What you'll be doing The Senior Technical Support Engineer is a highly experienced support professional who thrives in a fast-paced, collaborative environment and operates with significant autonomy.
About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale, and efficiency of our global value transfer infrastructure. This role is perfect for a highly ...
Quick apply
About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale, and efficiency of our global value transfer infrastructure. This role is perfect for a highly ...
... Support team providing technical support to all our US and European Education and Enterprise ... Work effectively with cross-functional teams to include Sales, Product, Engineering, Operations ...
... Support team providing technical support to all our US and European Education and Enterprise ... Work effectively with cross-functional teams to include Sales, Product, Engineering, Operations ...
... Support team providing technical support to all our US and European Education and Enterprise ... Work effectively with cross-functional teams to include Sales, Product, Engineering, Operations ...
... Support team providing technical support to all our US and European Education and Enterprise ... Work effectively with cross-functional teams to include Sales, Product, Engineering, Operations ...
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role * Experience supporting business customers in a B2B environment, or ...
Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role * Experience supporting business customers in a B2B environment, or ...
Manager II, Technical Support Engineer
New York, NY · On-site +1
As a Manager II, Technical Support Engineer, you'll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments - from Tier 1 partners and ...
Manager II, Technical Support Engineer
New York, NY · On-site +1
As a Manager II, Technical Support Engineer, you'll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments - from Tier 1 partners and ...
As a Manager II, Technical Support Engineer, you'll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments - from Tier 1 partners and ...
As a Manager II, Technical Support Engineer, you'll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments - from Tier 1 partners and ...
Manager II, Technical Support Engineer
New York, NY · On-site +1
As a Manager II, Technical Support Engineer, you'll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments - from Tier 1 partners and ...
Manager II, Technical Support Engineer
New York, NY · On-site +1
As a Manager II, Technical Support Engineer, you'll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments - from Tier 1 partners and ...
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a ...
Quick apply
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a ...
Associate Technical Support Engineer
Holmdel, NJ · On-site
$40K - $50K/yr
Conduct technical product research for customers and respond via phone, email and our internal client support system. * Provide accurate information about the products and services. * Accurately ...
Associate Technical Support Engineer
Holmdel, NJ · On-site
$40K - $50K/yr
Conduct technical product research for customers and respond via phone, email and our internal client support system. * Provide accurate information about the products and services. * Accurately ...
As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced ...
As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced ...
As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced ...
Quick apply
As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced ...
Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...
Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...
As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced ...
Quick apply
As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced ...
Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...
Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...
... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...
... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...
Assistant Technical Support Engineer information
See Clark, NJ salary details
$18.46 is the 25th percentile. Wages below this are outliers.
$15.93 - $18.99
30% of jobs
$18.99 - $22.04
16% of jobs
The median wage is $22.57 / hr.
$22.04 - $25.09
24% of jobs
$26.48 is the 75th percentile. Wages above this are outliers.
$25.09 - $28.15
11% of jobs
$28.15 - $31.20
15% of jobs
$31.20 - $34.25
3% of jobs
$34.25 - $37.31
0% of jobs
$37.31 - $40.36
0% of jobs
$40.36 - $43.41
0% of jobs
$43.41 - $46.47
1% of jobs
$46.47 - $49.52
0% of jobs
$15
$24
$49
How much do assistant technical support engineer jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for assistant technical support engineer in Clark, NJ is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $27.93 per hour, depending on experience, location, and employer.
What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?
| Aspect | Assistant Technical Support Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Associate degree or equivalent, certifications like CompTIA A+ | Bachelor's degree often preferred, relevant certifications |
| Work Environment | Entry-level support, supervised tasks, team-based | More independent troubleshooting, client interaction |
| Employer & Industry Usage | IT service providers, tech companies, hardware vendors | Similar industries, often with more complex issues |
The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.
How much is the salary of an assistant technical support engineer?
The salary of an assistant technical support engineer typically ranges from $40,000 to $60,000 annually, depending on experience, location, and the industry. Entry-level positions may start lower, while those with certifications or specialized skills can earn higher wages.
What does an assistant technical support engineer do?
An assistant technical support engineer provides technical assistance to customers or internal teams by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and escalate complex cases to senior engineers, supporting the overall technical operations and gaining experience in IT support environments.
Full-time
Re-posted 3 days ago
Job description
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps’ platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand.
The ScaleOps platform dynamically manages the application’s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process.
With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.
About The Role
As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You’ll be responsible for monitoring, triaging, and resolving customer-reported incidents, ensuring problems are addressed within defined SLAs. You will collaborate closely with R&D, Customer Success, and Product to help improve the platform based on recurring customer issues.
What You Will Be Doing:
- Serve as the primary point of contact for customer-reported technical problems related to installation, Helm configuration, permissions, and integrations.
- Monitor internal customer issue alerts 24/7 and respond promptly.
- Manage and own the ticketing system, ensuring timely updates and resolutions.
- Troubleshoot Kubernetes-related issues such as ingress, SSO, and other integrations.
- Escalate issues to the appropriate teams with clear documentation, logs, and context.
- Reproduce, investigate, and document bugs for R&D.
- Maintain and expand the support knowledge base.
- Identify and communicate recurring issues to drive product improvements.
Requirements:
- Strong, hands-on Kubernetes troubleshooting experience (kubectl, Helm, networking).
- Familiarity with cloud-native environments, including EKS, GKE, AKS, IAM, and cloud networking concepts.
- Proven ability to work under pressure while maintaining clear and concise communication.
- Detail-oriented and SLA-driven mindset.
- Prior experience supporting technical platforms in production environments.