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Assistant Tech Jobs in Markham, ON (NOW HIRING)

Associate - Technology Services Group

Toronto, ON ยท On-site

  • Medical

  • Life

  • Retirement

Support the design of future-state processes, technology solutions, operating models, implementation roadmaps, and governance structures. Assist with technology selection activities, including market ...

IT Audit Manager

Woodbridge, ON

CA$110K - CA$145K/yr

The candidate will also assist the Chief Internal Auditor in managing the audit department operations. As a member of the leadership team, the IT Audit Manager will, as needed, be involved in various ...

IT Director

Mississauga, ON

CA$105K - CA$175K/yr

Define and execute the IT strategy, roadmap, and governance framework aligned with business ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Manager, IT GRC

Woodbridge, ON ยท On-site

CA$160K - CA$185K/yr

Title: Manager, IT GRC Department: Information Technology Location: 6300 Steeles Ave West ... Governance: Assist the development and maintenance of 407 ETR security policies, procedures and ...

Document incident resolutions in tickets and in knowledge base articles (KBAs). * Assist with IT security measures and ensure compliance with policies. * Collaborate with IT teams, departments, and ...

The IT Team is 100% distributed and remote. This role will report directly to the IT Support Lead ... Set up and deploy laptops, devices, software, and other hardware * Assist with shipping and ...

New

Delivery & Environment Support * Assist with cloud and environment setup activities in coordination with technical leads (e.g., AWS landing zones, connectivity, access). * Support build ...

Senior IT Auditor

Markham, ON ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities Include: * Assist the Senior Audit Manager in executing an integrated, value-adding IT audit function through IT General Controls. * Execute global, system-wide risk management ...

Background in B2B SaaS or a similar fast-paced tech environment. $80,000 - $108,000 a year ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Background in B2B SaaS or a similar fast-paced tech environment. $80,000 - $108,000 a year ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Sr IT Auditor

Toronto, ON ยท On-site

  • PTO

The Senior IT Auditor will report to the Assistant Vice President, Corporate Services and IT Internal Audits. The role regularly interacts with technology leaders, cybersecurity teams, business ...

Junior IT & Operations Support

Toronto, ON ยท Remote

CA$50K - CA$60K/yr

Follow access control runbooks set by the IT Manager; flag anomalies or access requests that fall outside normal scope * Assist with periodic licence audits and access reviews Phone System Support

Showing results 21-40

Assistant Tech information

What are the key skills and qualifications needed to thrive as an assistant tech?

To thrive as an Assistant Tech, you need a basic understanding of technical procedures, troubleshooting abilities, and often a high school diploma or relevant certification. Familiarity with common diagnostic tools, maintenance software, and industry-specific equipment is typically required. Strong attention to detail, communication skills, and the ability to follow instructions make candidates stand out in this support role. These skills ensure efficient technical support, minimize downtime, and contribute to the smooth operation of technical environments.

What does an assistant tech do?

An Assistant Tech, short for Assistant Technician, supports senior technicians and engineers by performing routine maintenance, troubleshooting, and repairs on equipment or systems. Their duties often include preparing tools, following instructions for installations or upgrades, and documenting work completed. Assistant Techs play a crucial role in ensuring operations run smoothly by assisting with both preventative and corrective maintenance tasks. This role is common in industries such as healthcare, IT, manufacturing, and automotive. They typically work under supervision, gaining valuable hands-on experience to advance their technical skills.

What is the difference between Assistant Tech vs Technician?

AspectAssistant TechTechnician
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentAssist with technical tasks under supervision, often in retail or support settingsPerform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field
Employer & Industry UsageCommon in retail, customer support, and entry-level tech rolesFound in manufacturing, IT, electronics, and technical service industries

Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.

What is the role of an assistant technician?

An assistant technician supports technical staff by performing routine maintenance, troubleshooting equipment, and assisting with installations or repairs. They often work under supervision, use tools and diagnostic software, and may need basic certifications or technical training to perform their duties effectively.

What is the job of a assistant tech?

An assistant tech provides technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network or system maintenance. They often work under the supervision of IT professionals and may need basic knowledge of computer systems, tools, and certifications like CompTIA A+.

What are the most common challenges faced by assistant techs in a fast-paced work environment?

Assistant Techs often encounter challenges such as managing multiple tasks simultaneously, adapting quickly to new technologies, and maintaining strong attention to detail while under time constraints. In busy settings, it's essential to communicate effectively with team members, prioritize tasks, and remain organized to ensure all technical support duties are completed efficiently. Developing good time-management skills and staying proactive in resolving issues can help Assistant Techs thrive in fast-paced environments.
What are the most commonly searched types of Tech jobs in Markham, ON? The most popular types of Tech jobs in Markham, ON are:
Infographic showing various Assistant Tech job openings in Markham, ON as of June 2026, with employment types broken down into 2% As Needed, 82% Full Time, 8% Part Time, 1% Temporary, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Associate - Technology Services Group

Optimus SBR

Toronto, ON โ€ข On-site

Full-time

Medical, Life, Retirement

Posted 28 days ago


Job description

About the role

Join a dynamic and engaging team that thrives on collaboration, innovation, and growth. The Associate role within our Technology Services Group is an exciting, transformative opportunity to contribute to meaningful projects across diverse industries, shaping the future of technology and digital transformation. If you're passionate about problem-solving, collaboration, and emerging technology, this role is for you.

About Us

Optimus SBR is a leading management consulting firm and award-winning workplace where we help organizations get done what isn't.

Our team of committed consultants takes swift action to deliver innovative, impactful results. As the largest independently owned Canadian management consulting firm, we are a place where people and culture come first. Our success is driven by attracting individuals who are insatiably Curious, Entrepreneurial Thinkers, Authentic, and Bold.

Our Awards and Recognitions:

  • Best Workplaces in Canada National List 2026
  • Best Workplaces with the Most Trusted Executive Team 2026
  • Best Workplaces for Young Talent 2026
  • Best Workplaces for Women 2026
  • Best Workplaces in Professional Services 2025
  • Globe and Mail - Canada's Top Growing Companies 2025
  • Waterstone Human Capital - Canada's Most Admired Corporate Cultures 2025

Culture is Everything. Period.

That's why we've been consistently rated one of the best places to work in North America - and are one of the fastest growing. As a firm that was built on culture, we value our people and their growth. Each of us embody the entrepreneurial spirit and have something unique to contribute to the fabric of our organization. From employee-championed committees to celebratory events and learning paths, these are just a few of the ways we cultivate a positive and engaging work environment.

What's in It for You?

  • Growth Opportunities: Build your career through sophisticated clients, impactful projects, and continuous learning.
  • Diverse Workplace: Collaborate with a team of professionals from unique backgrounds, fostering innovation and excellence.
  • Flexibility and Autonomy: Enjoy the freedom to take ownership of your work, bring creative ideas to market, and drive meaningful results.
  • Leadership Development: Develop your skills through two-way mentorship and career progression opportunities
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Responsibilities:
Support technology consulting engagements across digital transformation, technology strategy, systems implementation, data, cloud, cybersecurity, enterprise architecture, and related areas.
Conduct research and analysis to assess business needs, technology capabilities, industry trends, and solution options.
Gather, document, and validate business, functional, technical, and user requirements through interviews, workshops, and stakeholder consultations.
Analyze current-state systems, processes, data flows, integrations, and operating models to identify gaps, risks, and improvement opportunities.
Support the design of future-state processes, technology solutions, operating models, implementation roadmaps, and governance structures.
Assist with technology selection activities, including market scans, vendor assessments, requirements evaluation, and solution comparisons.
Develop clear and concise presentations, reports, process maps, requirements documents, business cases, and other client-ready deliverables.
Support system implementation and transformation initiatives through planning, testing, data migration, change readiness, deployment, and post-implementation activities.
Assist with project management activities, including work planning, status reporting, risk and issue tracking, decision logs, and action-item management.
Collaborate with business and technology stakeholders to clarify needs, resolve issues, and maintain alignment throughout project delivery.
Translate complex technical information into clear, practical insights for both technical and non-technical audiences.
Support data analysis, reporting, and visualization activities to inform decision-making and measure project outcomes.
Participate in client meetings, workshops, and working sessions, contributing ideas and documenting findings, decisions, and next steps.
Contribute to internal methodologies, tools, knowledge assets, and continuous improvement initiatives within the Technology Services Group.
Manage assigned work independently, meet project deadlines, and proactively communicate progress, risks, and required support.
Contribute to the life and culture of Optimus SBR.
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Qualifications:
4+ years of relevant experience in technology consulting, business analysis, systems implementation, digital transformation, project delivery, data analysis, or a related field.
Understanding of technology-enabled business transformation and the relationship between business needs, processes, data, people, and technology.
Experience gathering and documenting business, functional, technical, or user requirements.
Strong analytical and structured problem-solving skills, with the ability to synthesize complex information and develop practical recommendations.
Ability to assess processes, systems, data, and stakeholder needs to identify improvement opportunities.
Experience creating professional presentations, reports, process maps, requirements documents, or other client-ready deliverables.
Strong written and verbal communication skills, including the ability to communicate technical concepts to non-technical stakeholders.
Strong organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.
Demonstrated initiative, intellectual curiosity, adaptability, and willingness to learn new technologies and methodologies.
Collaborative and team-oriented approach, with the confidence to contribute ideas and respectfully challenge assumptions.
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Experience with tools such as Jira, Confluence, Visio, Power BI, Tableau, SQL, cloud platforms, enterprise systems, or project management applications is considered an asset.
Knowledge of Agile, Scrum, Waterfall, design thinking, systems development lifecycle, or change management methodologies is considered an asset.
Ability to demonstrate the bold, entrepreneurial, hard-working, and client-focused behaviours that support Optimus SBR's culture.
Required Education:ย Related University Degree (e.g., Computer Science, Information Systems, Engineering, or equivalent).
Preferred Education: Post-Graduate degree, MBA, or other relevant designations strongly preferred.
ย 

Interview recording & AI notetakersย 

During the interview process, we may use transcription or AI notetaking tools. To protect privacy, legal compliance, and interviewer/candidate experience, the use of these tools is not permitted without your prior consent. We will ask for your consent and if you wish to decline, handwritten notes are welcome.

Compensation: Salary range is $82,500-$90,000 CAD

Salary ranges are designed to be competitive. Individual compensation is determined by skills, qualifications, and experience and is subject to negotiation and subject to the candidate meeting the specific requirements or the role. Exceptional candidates may be considered above the top of the range, and pay can increase quickly for those who make a big impact in the role.

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A Taste of Some of the Great Benefits at Optimus

Financial

  • Annual Bonus
  • Retirement savings through our Group RRSP program
  • Company equity for Managers and above
  • Maternity and Parental Leave with top up compensation

Flexibility

  • Work in a Hybrid model (when client projects permit)
  • 12 Optimus Days paid

Health

  • Top-tier health benefits
  • Life & disability insurance
  • Health Spending Dollars

So, what's next?

At Optimus SBR, we're all about creating a space where everyone belongs and can thrive. We're committed to diversity and inclusion, welcoming people from all backgrounds. We're proud to back missions like the BlackNorth Initiative to drive real change. Let's build something meaningful together, where your voice matters and fearless ideas can shine.

ย Accommodation

We are committed to ensuring that our recruitment process is inclusive and accessible to everyone. If you require any accommodations to remove barriers and fully participate in the interview process-such as accessible meeting rooms or captioning for virtual interviews-please let us know. Your needs will be met with respect and confidentiality. We look forward to connecting with you!

Vacancy Status: Existing vacancy within our organization.

Submit your application with your resume today! While we appreciate all applications, only selected candidates will be contacted for interviews.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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