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Assistant Tech Jobs in Boston, MA (NOW HIRING)

Bournewood Health Systems

$23.25 - $32/hr

... Assist in MDM and cloud service administration. Coordinate with IT Support Services to oversee shipping equipment to remote employees and campuses Maintain and manage an asset inventory system ...

Mass Digital Health

Surgical Tech

Quincy, MA · On-site

$55 - $75/hr

Displays appropriate knowledge of Anatomy and Physiology to prepare and assist in surgical ... Graduate of a Surgical Technology program or military equivalent training in the Surgical ...

Ametek

IT Support Intern

Peabody, MA

$16.75 - $22.25/hr

The IT Support Intern assists the Information Technology department with daily operational and ... End-User Support * Assist with basic desktop, laptop, and peripheral support. * Prepare, configure ...

Ametek

IT Support Intern

Peabody, MA · On-site

$16.75 - $22.25/hr

The IT Support Intern assists the Information Technology department with daily operational and ... End-User Support * Assist with basic desktop, laptop, and peripheral support. * Prepare, configure ...

Cna

Underwriting Associate (Middle Market)

Boston, MA · Hybrid

$47K - $78K/yr

For a detailed look at CNA's benefits, please visitcnabenefits.com. CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page. CNA is committed ...

CNA

Underwriting Associate (Middle Market)

Boston, MA · On-site

$47K - $78K/yr

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. CNA is committed to providing reasonable accommodations to qualified individuals ...

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All JobsTech JobsAssistant Tech JobsAssistant Tech Jobs in Boston, MA

Assistant Tech information

See Boston, MA salary details

$28.2K

$41.7K

$53.2K

How much do assistant tech jobs pay per year?

As of Sep 5, 2026, the average yearly pay for assistant tech in Boston, MA is $41,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $41,300.00 per year, depending on experience, location, and employer.

What does an assistant tech do?

An Assistant Tech, short for Assistant Technician, supports senior technicians and engineers by performing routine maintenance, troubleshooting, and repairs on equipment or systems. Their duties often include preparing tools, following instructions for installations or upgrades, and documenting work completed. Assistant Techs play a crucial role in ensuring operations run smoothly by assisting with both preventative and corrective maintenance tasks. This role is common in industries such as healthcare, IT, manufacturing, and automotive. They typically work under supervision, gaining valuable hands-on experience to advance their technical skills.

What are the key skills and qualifications needed to thrive as an assistant tech?

To thrive as an Assistant Tech, you need a basic understanding of technical procedures, troubleshooting abilities, and often a high school diploma or relevant certification. Familiarity with common diagnostic tools, maintenance software, and industry-specific equipment is typically required. Strong attention to detail, communication skills, and the ability to follow instructions make candidates stand out in this support role. These skills ensure efficient technical support, minimize downtime, and contribute to the smooth operation of technical environments.

What are the most common challenges faced by assistant techs in a fast-paced work environment?

Assistant Techs often encounter challenges such as managing multiple tasks simultaneously, adapting quickly to new technologies, and maintaining strong attention to detail while under time constraints. In busy settings, it's essential to communicate effectively with team members, prioritize tasks, and remain organized to ensure all technical support duties are completed efficiently. Developing good time-management skills and staying proactive in resolving issues can help Assistant Techs thrive in fast-paced environments.

What is the difference between Assistant Tech vs Technician?

AspectAssistant TechTechnician
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentAssist with technical tasks under supervision, often in retail or support settingsPerform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field
Employer & Industry UsageCommon in retail, customer support, and entry-level tech rolesFound in manufacturing, IT, electronics, and technical service industries

Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.

How do I become a assistant tech?

To become an assistant tech, you typically need a high school diploma or equivalent, along with basic technical knowledge. Relevant skills include troubleshooting, hardware and software support, and familiarity with tools like diagnostic software; certifications such as CompTIA A+ can also improve job prospects. Gaining experience through internships or entry-level positions helps build practical skills in technical support environments.

What is the job of a assistant tech?

An assistant tech provides technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network or system maintenance. They often work under the supervision of IT professionals and may need basic certifications or knowledge of common tools and systems.

What are the most commonly searched types of Tech jobs in Boston, MA?

The most popular types of Tech jobs in Boston, MA are:

What cities near Boston, MA are hiring for Assistant Tech jobs?

Cities near Boston, MA with the most Assistant Tech job openings:

Assistant Tech jobs near you

IT Lead Support Tech - Brookline

Meadows of Wickenburg Inc

Chestnut Hill, MA • On-site

$70K - $95K/yr

Full-time

Re-posted 2 days ago

Job description

POSITION SUMMARY:
This lead role provides Tier 2, IT support to the end-user community remotely and in person. The role is responsible for leading a team in next level support while working closely with the Support Manager and a contracted help desk team. This role includes support for: operating systems, software, infrastructure, cloud services, MDM and EHR system. Daily efforts will include managing & delegating installation, configuration, deployment, and issue resolution for all items mentioned above, plus project planning and project execution. Travel is required.
ESSENTIAL JOB FUNCTIONS:
Work to manage, delegate, and resolve escalated Tier 2 support tickets with minimal guidance
Coordinate with IT Support Services to ensure incident tickets are completed correctly, and in a timely manner
Display and maintain a high level of team customer service satisfaction
Proactively collaborate with 3rd party Support Desk Service to resolve outstanding, and ongoing, issues
Oversee the installation, configuration, and deployment of standard technology hardware & software
Coordinate equipment acquisition from vendors
Assist in MDM and cloud service administration.
Coordinate with IT Support Services to oversee shipping equipment to remote employees and campuses
Maintain and manage an asset inventory system
Control and maintain an inventory of spare parts and computer peripherals, ordering when needed
Document relevant hardware and software instructions as it relates to troubleshooting, hardware setups, and the end user experience
Assist with project planning and installation/configuration of new technology systems
Teach others 1-on-1 in a live environment, remotely, or in a group setting. This includes EHR support and training
Contribute to maintaining a knowledge base of support issues, adding/editing information when needed
Contribute to the creation of in-house documentation for existing and new staff alike
Assist in IT Infrastructure projects, when needed
Assist in IT Security projects and maintenance scans, when needed
Assist in Application Development projects, when needed
Assist IT Support Service Manager in administrative tasks, when needed
MINIMUM JOB QUALIFICATIONS:
5 years of experience working in IT Support, specifically an end user-facing, help desk environment
Experience as a team leader preferred
Experience managing Microsoft cloud services
Experience in MDM administration
Experience teaching others 1-on-1 or in a group setting
Advanced hardware and software comprehension, including Microsoft apps, RMM tools, Databases, and other local (or web-based) applications.
Strong ability to work independently & work collaboratively with contractors, peers, and management.

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