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Assistant Tech Jobs in Kentucky (NOW HIRING)

Churchill Downs Racetrack

IT Technician

Louisville, KY · On-site

Install and configure desktop Cisco phones, Five9 softphones and assist with troubleshooting SalesForce, call center applications, and integrations. * Inventory, stock and re-order technology related ...

Steel Technologies

Fall 2026- IT Intern

Louisville, KY · On-site

$13.75 - $18.25/hr

IT Internship Job Summary: Steel Technologies' paid IT internship offers current students an ... or network connectivity. * Assist in configuring and setting up new computers and deploying ...

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Assistant Tech information

What are the key skills and qualifications needed to thrive as an assistant tech?

To thrive as an Assistant Tech, you need a basic understanding of technical procedures, troubleshooting abilities, and often a high school diploma or relevant certification. Familiarity with common diagnostic tools, maintenance software, and industry-specific equipment is typically required. Strong attention to detail, communication skills, and the ability to follow instructions make candidates stand out in this support role. These skills ensure efficient technical support, minimize downtime, and contribute to the smooth operation of technical environments.

What does an assistant tech do?

An Assistant Tech, short for Assistant Technician, supports senior technicians and engineers by performing routine maintenance, troubleshooting, and repairs on equipment or systems. Their duties often include preparing tools, following instructions for installations or upgrades, and documenting work completed. Assistant Techs play a crucial role in ensuring operations run smoothly by assisting with both preventative and corrective maintenance tasks. This role is common in industries such as healthcare, IT, manufacturing, and automotive. They typically work under supervision, gaining valuable hands-on experience to advance their technical skills.

What is the difference between Assistant Tech vs Technician?

AspectAssistant TechTechnician
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentAssist with technical tasks under supervision, often in retail or support settingsPerform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field
Employer & Industry UsageCommon in retail, customer support, and entry-level tech rolesFound in manufacturing, IT, electronics, and technical service industries

Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.

What is the role of an assistant technician?

An assistant technician supports technical staff by performing routine maintenance, troubleshooting equipment, and assisting with installations or repairs. They often work under supervision, use tools and diagnostic software, and may need basic certifications or technical training to perform their duties effectively.

What is the job of a assistant tech?

An assistant tech provides technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network or system maintenance. They often work under the supervision of IT professionals and may need basic knowledge of computer systems, tools, and certifications like CompTIA A+.

What are the most common challenges faced by assistant techs in a fast-paced work environment?

Assistant Techs often encounter challenges such as managing multiple tasks simultaneously, adapting quickly to new technologies, and maintaining strong attention to detail while under time constraints. In busy settings, it's essential to communicate effectively with team members, prioritize tasks, and remain organized to ensure all technical support duties are completed efficiently. Developing good time-management skills and staying proactive in resolving issues can help Assistant Techs thrive in fast-paced environments.

What are the most commonly searched types of Tech jobs in Kentucky?

The most popular types of Tech jobs in Kentucky are:

What cities in Kentucky are hiring for Assistant Tech jobs?

Cities in Kentucky with the most Assistant Tech job openings:

Assistant Tech jobs near you

WS - IT Help Desk Assistant

University of Pikeville

Pikeville, KY • On-site

$8.75/hr

Full-time

Posted 7 days ago

Job description

IT HELP DESK ASSISTANT

Division: Support Services Department: IT Services Experience: Entry-level

Job Code: FWSITHELPDKAST Supervisor/Reports To: Brittany Mullins

Start Date: 8/25/2026

Work at the IT Helpdesk to gain hands-on experience in troubleshooting, customer service, and professional communication. Ideal for students interested in IT careers and developing practical technical support skills.

Responsibilities and Career Competencies:

  1. Work a helpdesk ticket queue. Respond, effectively communicate, and resolve issues in a timely manner - C, TW, P
  2. Assist student body with utilizing provided IT resources - C, CT
  3. Deploy, implement, and maintain endpoint devices for faculty, staff, and students - T
  4. Work independently and function in a team environment - L, TW, P
  5. Other duties as assigned -

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Preferred Skills: Professionalism, patience, people-first attitude, willingness to learn new technologies and customer service skills, strong active listening, attention to detail, organizational skills, time management, written & verbal communication, team orientation, basic computer knowledge, Microsoft Word and Excel.

Computer Skills: Word, Excel, PowerPoint, Social Media and New Technology, troubleshooting hardware and software.

Work Schedule: Monday through Friday between 9am and 4pm.

Work Conditions: Heat, cold, odors/smoke, toxic agents, noise, vibrations, wetness, humidity, dust, machinery, light intensity, electrical currents.

Physical Demands: Keyboarding, reaching, stooping/kneeling, crouching/crawling, pushing/pulling/lifting/carrying up to 50 lbs, climbing, balancing.

Number of Positions: 3-4 students (120 hours total per student; average 20 hours/week)

Pay Rate: $8.75/hour

Location: Armington Learning Center, Basement #009

To Apply: Complete required sections and upload your academic schedule (and practice schedule) along with your resume.

Application Notes: Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age, or disabilities in its programs, activities, hiring, or the admission of students.

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