Assistant Spa Manager Jobs in Ohio (NOW HIRING)

Earn up to $22.00 per hour*

*Starting pay: $17.00/hour or higher, plus performance-based bonuses that average up to $22/hour. Although not guaranteed, management team members who complete training and achieve performance goals average up to $22.00/hour through base pay and bonus opportunities.

Lead our new Wellness City location

We're excited to open a brand-new Wellness City location and are looking for energetic, people-focused leaders to join our founding management team. This is a unique opportunity to help launch a new business, hire and develop team members, drive sales performance, and build a positive culture from day one. If you have experience in retail management, sales leadership, customer service management, hospitality, fitness, wellness, spa, or restaurant management, we'd love to hear from you.

Why join Wellness City?

Benefits & perks: Medical, dental & vision insurance options; life insurance & disability coverage options; paid time off (PTO); flexible scheduling; 401(k) with company match; daily pay options; free wellness spa services; free tanning & spray tanning; employee discounts on products & services; free company apparel; professional development & leadership training; employee wellness program with annual reimbursement opportunity; exclusive discounts at national retailers; advancement opportunities throughout Glow Brands.

Why this opportunity stands out

As part of our grand opening leadership team, you'll have the chance to:

• Help establish the culture of a brand-new location
• Recruit, coach, and develop a high-performing team
• Work directly with company leadership during launch
• Gain valuable operational and management experience
• Build strong customer relationships from opening day
• Advance your career within a growing multi-state company

Many of our leaders began in entry-level or assistant management positions before advancing into spa director, multi-unit manager, and district leadership roles.

Position overview

The assistant spa director plays a key role in the success of the location by supporting daily operations, leading team performance, delivering exceptional customer experiences, and driving sales growth. You'll partner closely with the spa director to manage operations, coach employees, maintain high service standards, and ensure the location consistently meets business goals.

Key responsibilities

Leadership & team development:

• Lead, motivate, and coach team members to achieve individual and store goals.
• Assist with hiring, onboarding, and training new employees.
• Create a positive, engaging, and performance-driven work environment.
• Provide regular coaching, feedback, and recognition to team members.
• Help establish clear expectations and accountability.

Sales & customer service:

• Lead by example in delivering exceptional customer service.
• Drive membership, product, and service sales.
• Consistently achieve personal and store performance goals.
• Build relationships with customers and provide personalized wellness recommendations.
• Resolve customer concerns professionally and effectively.

Operations & business management:

• Support daily spa operations in a fast-paced environment.
• Monitor inventory levels and assist with inventory management.
• Assist with scheduling and staffing to maximize productivity.
• Review operational reports and performance metrics.
• Help control expenses and support revenue growth initiatives.
• Ensure compliance with company policies, procedures, and safety standards.

Facility & brand standards:

• Maintain a clean, organized, and welcoming environment.
• Ensure proper sanitation and equipment cleaning procedures are followed.
• Support facility maintenance and operational excellence.
• Help uphold the Wellness City brand experience at all times.

Qualifications

Preferred experience:

• Retail management
• Assistant manager experience
• Sales leadership
• Customer service management
• Hospitality management
• Restaurant management
• Fitness, wellness, beauty, spa, or tanning industry experience

Skills & qualifications:

• Strong leadership and team-building abilities
• Excellent communication and interpersonal skills
• Sales-driven mindset with a focus on results
• Ability to coach and motivate employees
• Strong organization and problem-solving skills
• Ability to multitask in a fast-paced environment
• Basic computer skills, including Microsoft Office applications
• Ability to prioritize, delegate, and follow through

Schedule expectations:

• Approximately 35-40 hours per week
• Five-day workweek
• Day, evening, and weekend availability required
• Must be able to provide management coverage as business needs require

Physical requirements:

• Ability to stand and walk for extended periods.
• Ability to bend, reach, and lift products, supplies, and equipment.
• Ability to perform cleaning and sanitation duties.
• Ability to lift and carry boxes and supplies as needed.
• Ability to work independently when required.

About Glow Brands

Glow Brands is a family-owned company headquartered in Kentucky and operates more than 350 locations across multiple states. Our portfolio includes Wellness City, Sun Tan City, Planet Fitness, and Buff City Soap. With more than 2,200 employees, we are committed to helping our customers look good, feel good, and build confidence while creating rewarding career opportunities for our team members. We invest in leadership development, professional growth, and internal promotion, making Wellness City an exciting place to build a long-term career.

Apply today

Join our grand opening leadership team and help create an exceptional experience for customers and employees from day one.

Apply now and take the next step in your management career with Wellness City.

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbrands.com.

Note: This email is for accommodation requests only. Any other inquiries will not receive a response.

Applicant statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the company's policy not to refuse to hire a qualified individual with a disability because of that person's need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application.

Compensation: $17