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Assistant Slot Manager Jobs in Minnesota (NOW HIRING)

Coordinate with and assist Slot Supervisors. As directed by the Slot Technical Manager, responsible for administration and maintenance of all gaming machines, systems, and sub-systems. Performs all ...

Job Summary The Slot Operations Assistant Shift Manager is responsible for planning, directing, and coordinating the operations of the assigned shifts. The duties include developing and administering ...

Provides training reports for management on the development of team members. Assist in resolving ... from non-slot locations as directed; downloading information into Management System for ...

$14.75 - $17.50/hr

Protects company assets and reports any fraudulent activity to Management. May assist with casino ... Player tracking system, slot machine, and table games experience preferred.Demonstrated strong ...

$13.75 - $18.50/hr

Works closely with casino and slot personnel to determine valued guests and cater to them.Makes ... Adheres to guest complimentary guidelines as defined by management.Energetically encourages guests ...

545 Casino Host / Hostess

Deer River, MN

$12.50 - $17/hr

Seek out and assist development and cultivation of other casino guests in order to generate ... Increases growth of gaming revenues by identifying and cultivating mid and high level slot, table ...

545 Casino Host / Hostess

Deer River, MN · On-site

$12.50 - $17/hr

Seek out and assist development and cultivation of other casino guests in order to generate ... Increases growth of gaming revenues by identifying and cultivating mid and high level slot, table ...

Hilo Driver

Minneapolis, MN · On-site

$18.01 - $18.61/hr

Slot move product as necessary and complete the paperwork to support that function. * Comply with ... Report shortages, overages, damage, the appropriate manager * Compare the quantify, quality ...

Hilo Driver

Saint Paul, MN · On-site

$18.01 - $18.61/hr

Slot move product as necessary and complete the paperwork to support that function. * Comply with ... Report shortages, overages, damage, the appropriate manager * Compare the quantify, quality ...

Hilo Driver

Brooklyn Center, MN · On-site

$18.01 - $18.61/hr

Slot move product as necessary and complete the paperwork to support that function. * Comply with ... Report shortages, overages, damage, the appropriate manager * Compare the quantify, quality ...

Hilo Driver

Saint Paul, MN · On-site

$18.01 - $18.61/hr

Slot move product as necessary and complete the paperwork to support that function. * Comply with ... Report shortages, overages, damage, the appropriate manager * Compare the quantify, quality ...

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Assistant Slot Manager information

What does an assistant slot manager do?

An Assistant Slot Manager helps oversee the daily operations of the slot machine area in a casino. They assist the Slot Manager in supervising staff, ensuring customer satisfaction, monitoring slot machine performance, and maintaining compliance with gaming regulations. Their duties also include handling customer complaints, coordinating maintenance or repairs, and analyzing slot revenue reports. This role requires strong leadership, attention to detail, and excellent communication skills.

What are some common challenges faced by an assistant slot manager, and how can they be addressed?

Assistant Slot Managers often face challenges such as balancing regulatory compliance with providing excellent customer service, managing a dynamic team across multiple shifts, and responding quickly to technical issues with slot machines. Addressing these challenges typically involves staying up-to-date with gaming regulations, fostering strong communication within the team, and working closely with maintenance and security staff to ensure smooth operations. Developing strong organizational skills and being proactive with staff training can also help in effectively managing these responsibilities.

What are the key skills and qualifications needed to thrive as an assistant slot manager, and why are they important?

To thrive as an Assistant Slot Manager, you need a solid understanding of gaming regulations, slot operations, and casino management, often supported by experience in gaming environments and sometimes an associate degree. Familiarity with slot management systems, player tracking software, and compliance reporting tools is crucial. Strong leadership, problem-solving, and customer service skills help you effectively manage teams and resolve guest issues. These abilities ensure efficient floor operations, regulatory compliance, and a positive guest experience, all vital for casino success.

What is the difference between Assistant Slot Manager vs Slot Supervisor?

AspectAssistant Slot ManagerSlot Supervisor
ResponsibilitiesSupports slot operations, assists in staff management, ensures complianceOversees daily slot floor activities, manages staff, handles customer issues
Required CredentialsHigh school diploma, experience in casino operations, knowledge of gaming regulationsSimilar credentials, often with additional supervisory certifications
Work EnvironmentCasino floors, administrative areasCasino floors, staff management settings
Industry UsageCommonly used in casinos to denote supporting managerial rolesUsed interchangeably with Assistant Slot Manager in some casinos, but often more focused on supervision

The Assistant Slot Manager and Slot Supervisor roles share similar responsibilities and credentials, with the main difference being that the Assistant Slot Manager typically supports the Slot Manager and handles administrative tasks, while the Slot Supervisor directly oversees daily slot floor activities and staff. Both positions are vital for smooth casino operations and require relevant experience and knowledge of gaming regulations.

What are popular job titles related to Assistant Slot Manager jobs in Minnesota? For Assistant Slot Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Assistant Slot Manager jobs in Minnesota look for? The top searched job categories for Assistant Slot Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Assistant Slot Manager jobs? Cities in Minnesota with the most Assistant Slot Manager job openings:

Full-time

Re-posted 18 days ago


Viejas Casino & Resort rating

7.5

Company rating: 7.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

47th of 161 rated casinos


Job description

Job Summary

Provides supervision and leadership to the Slot Technicians on their assigned shift. Ensures fast, friendly, timely and thorough repair and maintenance of all slot related equipment while adhering to all laws, gaming regulations, policies and procedures. Act as an expert on the proper operation and repair of slot equipment and counsel's management and the Gaming Commission/representative on machine, regulatory and customer complaint issues and problems.

Job Description

Leads Slot Technicians in providing fast, friendly, courteous, and helpful service to all guests.
Directly supervises Slot Technicians including providing team members with schedules, work assignments, training, directions, accountability for results (follow-up), rewards, disciplinary actions, information, and performance reviews.
Insures all machine repairs are performed in a timely and professional manner and all documentation is completed thoroughly and accurately.
Assigns Slot Technicians to daily tasks.
Keeps current with the latest slot industry technical developments and makes recommendations to management to ensure that Viejas is always on the "forefront" of relevant trends.
Safeguards company assets.
Responsible for the installations, removal, conversion, and relocation of games.
Makes certain that all slot areas are clean and safe.
Insures that all laws, gaming regulations, policies and procedures are followed.
Promotes teamwork within Slot Operations and with other departments.
Practices Viejas Guest Service Standards while performing job duties and responsibilities.
Expected to learn new platforms and products as well as assisting others in the learning process.
Coordinate with and assist Slot Supervisors.
As directed by the Slot Technical Manager, responsible for administration and maintenance of all gaming machines, systems, and sub-systems.
Performs all other related duties as assigned.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
Must be 21 years of age, or older.
AA Degree in Electronics preferred, but not mandatory California Responsible Beverage Service Training required upon hire.
1 to 2 years related experience and/or training or equivalent combination of education and experience.
3 years management experience.
3 years slot performance experience.
Ability to maintain a high level of confidentiality.
Ability to work in a fast paced, high pressure environment while demonstrating good personal relations/guest service skills.
Strong verbal, written and interpersonal skills.
Excellent attention to detail and organizational skills.
Good supervisory skills with the ability to resolve problems as they arise and handle situations in an expedient manner.
Must be a self-starter with the ability to adjust to change.
Computer literate with working knowledge of MS Word and Excel a plus.
Ability to work flexible schedules including days, weekends, overnight and holidays.

Hiring Preference

The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.


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