Complete "weekly assigned tasks" records and submit to Slot Manager in a timely manner. Ensure that all policies and procedures are performed within those guidelines on assigned shift. Assist with ...
Complete "weekly assigned tasks" records and submit to Slot Manager in a timely manner. Ensure that all policies and procedures are performed within those guidelines on assigned shift. Assist with ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SLOT TECH TRAINEE I
Detroit, MI · On-site
Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with ... with management and guests. An ability to read, write, and communicate clearly and concisely in ...
SAG Slot Attendant FT - 2130
Standish, MI · On-site
$8.24/hr
Use good judgment in dealing with guest complaints; contact management when encountering a guest ... Practice Saganing Hospitality Rules with every internal and external guest. * Assist in maintaining ...
SAG Slot Attendant FT - 2130
Standish, MI · On-site
$8.24/hr
Use good judgment in dealing with guest complaints; contact management when encountering a guest ... Practice Saganing Hospitality Rules with every internal and external guest. * Assist in maintaining ...
SAG Slot Attendant FT - 2130
Standish, MI · On-site
$8.24/hr
Use good judgment in dealing with guest complaints; contact management when encountering a guest ... Practice Saganing Hospitality Rules with every internal and external guest. * Assist in maintaining ...
SAG Slot Attendant FT - 2130
Standish, MI · On-site
$8.24/hr
Use good judgment in dealing with guest complaints; contact management when encountering a guest ... Practice Saganing Hospitality Rules with every internal and external guest. * Assist in maintaining ...
SAG Count Team Asst FT - 2434
Standish, MI · On-site
$14/hr
Count, record and reconcile the contents of all slot currency acceptor boxes and kiosk drop funds ... Contact with management and team members within the department, other departments within the casino ...
SAG Count Team Asst FT - 2434
Standish, MI · On-site
$14/hr
Count, record and reconcile the contents of all slot currency acceptor boxes and kiosk drop funds ... Contact with management and team members within the department, other departments within the casino ...
Count, record and reconcile the contents of all slot currency acceptor boxes and kiosk drop funds ... Contact with management and team members within the department, other departments within the casino ...
Count, record and reconcile the contents of all slot currency acceptor boxes and kiosk drop funds ... Contact with management and team members within the department, other departments within the casino ...
Case Manager/ Saginaw CRU - Crisis Residential Unit/Full time - 2nd shift/Saginaw MI
Saginaw, MI · On-site
$20/hr
The 2nd shift CRU Case Manager would work 4p-12a until they are medication trained then move to the 3p-11p slot. * CRU Case managers are not on call. However they do assist if the Program Manager is ...
Case Manager/ Saginaw CRU - Crisis Residential Unit/Full time - 2nd shift/Saginaw MI
Saginaw, MI · On-site
$20/hr
The 2nd shift CRU Case Manager would work 4p-12a until they are medication trained then move to the 3p-11p slot. * CRU Case managers are not on call. However they do assist if the Program Manager is ...
The 2nd shift CRU Case Manager would work 4p-12a until they are medication trained then move to the 3p-11p slot. * CRU Case managers are not on call. However they do assist if the Program Manager is ...
Quick apply
The 2nd shift CRU Case Manager would work 4p-12a until they are medication trained then move to the 3p-11p slot. * CRU Case managers are not on call. However they do assist if the Program Manager is ...
Entry Level
Lanse, MI · On-site
$36K - $46K/yr
... monitors Slot Technicians for proper service according to the Celebrity Connections standards ... management regarding work schedules and time records. 3. Supervises staff to ensure speed and ...
Entry Level
Lanse, MI · On-site
$36K - $46K/yr
... monitors Slot Technicians for proper service according to the Celebrity Connections standards ... management regarding work schedules and time records. 3. Supervises staff to ensure speed and ...
Case Manager/ Saginaw Crisis Residential Unit/Full time - 2nd shift/Saginaw MI
Saginaw, MI · On-site
$20/hr
The 2nd shift CRU Case Manager would work 4p-12a until they are medication trained then move to the 3p-11p slot. * CRU Case managers are not on call. However they do assist if the Program Manager is ...
Case Manager/ Saginaw Crisis Residential Unit/Full time - 2nd shift/Saginaw MI
Saginaw, MI · On-site
$20/hr
The 2nd shift CRU Case Manager would work 4p-12a until they are medication trained then move to the 3p-11p slot. * CRU Case managers are not on call. However they do assist if the Program Manager is ...
SAG Maintenance Worker FT - 2138
Standish, MI · On-site
$14.51/hr
... slot machines, chairs, counters, floors, etc. on a daily basis using cleaning products and tools ... Help and assist in cleaning of kitchen areas if needed. * Perform maintenance of grounds including ...
SAG Maintenance Worker FT - 2138
Standish, MI · On-site
$14.51/hr
... slot machines, chairs, counters, floors, etc. on a daily basis using cleaning products and tools ... Help and assist in cleaning of kitchen areas if needed. * Perform maintenance of grounds including ...
SAG Maintenance Worker FT - 2138
Standish, MI · On-site
$14.51/hr
... slot machines, chairs, counters, floors, etc. on a daily basis using cleaning products and tools ... Help and assist in cleaning of kitchen areas if needed. * Perform maintenance of grounds including ...
SAG Maintenance Worker FT - 2138
Standish, MI · On-site
$14.51/hr
... slot machines, chairs, counters, floors, etc. on a daily basis using cleaning products and tools ... Help and assist in cleaning of kitchen areas if needed. * Perform maintenance of grounds including ...
SER Server Assistant PT - Siniikaung
Mount Pleasant, MI · On-site
$14/hr
Contact with associates, team leaders, and managers to ensure an optimum working environment ... Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video ...
SER Server Assistant PT - Siniikaung
Mount Pleasant, MI · On-site
$14/hr
Contact with associates, team leaders, and managers to ensure an optimum working environment ... Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video ...
Assistant Slot Manager information
What does an assistant slot manager do?
An Assistant Slot Manager helps oversee the daily operations of the slot machine area in a casino. They assist the Slot Manager in supervising staff, ensuring customer satisfaction, monitoring slot machine performance, and maintaining compliance with gaming regulations. Their duties also include handling customer complaints, coordinating maintenance or repairs, and analyzing slot revenue reports. This role requires strong leadership, attention to detail, and excellent communication skills.
What are some common challenges faced by an assistant slot manager, and how can they be addressed?
Assistant Slot Managers often face challenges such as balancing regulatory compliance with providing excellent customer service, managing a dynamic team across multiple shifts, and responding quickly to technical issues with slot machines. Addressing these challenges typically involves staying up-to-date with gaming regulations, fostering strong communication within the team, and working closely with maintenance and security staff to ensure smooth operations. Developing strong organizational skills and being proactive with staff training can also help in effectively managing these responsibilities.
What are the key skills and qualifications needed to thrive as an assistant slot manager, and why are they important?
To thrive as an Assistant Slot Manager, you need a solid understanding of gaming regulations, slot operations, and casino management, often supported by experience in gaming environments and sometimes an associate degree. Familiarity with slot management systems, player tracking software, and compliance reporting tools is crucial. Strong leadership, problem-solving, and customer service skills help you effectively manage teams and resolve guest issues. These abilities ensure efficient floor operations, regulatory compliance, and a positive guest experience, all vital for casino success.
What is the difference between Assistant Slot Manager vs Slot Supervisor?
| Aspect | Assistant Slot Manager | Slot Supervisor |
|---|---|---|
| Responsibilities | Supports slot operations, assists in staff management, ensures compliance | Oversees daily slot floor activities, manages staff, handles customer issues |
| Required Credentials | High school diploma, experience in casino operations, knowledge of gaming regulations | Similar credentials, often with additional supervisory certifications |
| Work Environment | Casino floors, administrative areas | Casino floors, staff management settings |
| Industry Usage | Commonly used in casinos to denote supporting managerial roles | Used interchangeably with Assistant Slot Manager in some casinos, but often more focused on supervision |
The Assistant Slot Manager and Slot Supervisor roles share similar responsibilities and credentials, with the main difference being that the Assistant Slot Manager typically supports the Slot Manager and handles administrative tasks, while the Slot Supervisor directly oversees daily slot floor activities and staff. Both positions are vital for smooth casino operations and require relevant experience and knowledge of gaming regulations.
What are popular job titles related to Assistant Slot Manager jobs in Michigan?
For Assistant Slot Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Assistant Slot Manager jobs in Michigan look for?
The top searched job categories for Assistant Slot Manager jobs in Michigan are:
What cities in Michigan are hiring for Assistant Slot Manager jobs?
Cities in Michigan with the most Assistant Slot Manager job openings:
Full-time
Re-posted 6 days ago
Job description
Provide superior customer service to out customers, internal/external alike.
Perform coin fills and ticket fills as needed.
Assist customer as needed with fills, tickets, complaints, etc.
Oversee, verify and approve slot machine payouts.
Verify all machine overrides.
Void jackpots, payouts and fills correctly when required.
Explain to customers hen asked how ticket in/ticket out and Promo Cash works.
Direct customers should they need further assistance.
Understand the use of tilt codes and how to resolve them to assist a customer or repair a machine.
Sign out slot keys at the beginning of shift and sign them back in at shift's end.
Call in to Surveillance and log at Cage any tips received.
Perform some minor repairs to slot machines when necessary.
Clean machines (external and internal), replace bulbs when needed, and perform other preventative maintenance on machines when time allows.
Meet with Slot Director and/or Slot Manager to review slot activity and/or employee issues.
Review jackpot/fill override reports as needed with Slot Manager.
Complete "weekly assigned tasks" records and submit to Slot Manager in a timely manner.
Ensure that all policies and procedures are performed within those guidelines on assigned shift.
Assist with annual performance reviews.
Assist with machine moves, installs and take-downs.
Attend all slot department meeting and/or training sessions.
Attend pertinent training seminars and conferences where travel may be required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Perform coin fills and ticket fills as needed.
Assist customer as needed with fills, tickets, complaints, etc.
Oversee, verify and approve slot machine payouts.
Verify all machine overrides.
Void jackpots, payouts and fills correctly when required.
Explain to customers hen asked how ticket in/ticket out and Promo Cash works.
Direct customers should they need further assistance.
Understand the use of tilt codes and how to resolve them to assist a customer or repair a machine.
Sign out slot keys at the beginning of shift and sign them back in at shift's end.
Call in to Surveillance and log at Cage any tips received.
Perform some minor repairs to slot machines when necessary.
Clean machines (external and internal), replace bulbs when needed, and perform other preventative maintenance on machines when time allows.
Meet with Slot Director and/or Slot Manager to review slot activity and/or employee issues.
Review jackpot/fill override reports as needed with Slot Manager.
Complete "weekly assigned tasks" records and submit to Slot Manager in a timely manner.
Ensure that all policies and procedures are performed within those guidelines on assigned shift.
Assist with annual performance reviews.
Assist with machine moves, installs and take-downs.
Attend all slot department meeting and/or training sessions.
Attend pertinent training seminars and conferences where travel may be required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Island Resort & Casino
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
501 - 1,000 Employees
Headquarters location
Harris, MI, US
Year founded
1985