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Assistant Shopify Customer Service Jobs in Colorado

leanin

SHOPIFY WEB DEVELOPER

Longmont, CO

$80K - $125K/yr

Inform management of any issues impacting the department or internal customer use of system or ... assist department emergencies as needed. * Stay apprised of innovations in products and services to ...

leanin

SHOPIFY WEB DEVELOPER

Longmont, CO

$80K - $125K/yr

Inform management of any issues impacting the department or internal customer use of system or ... assist department emergencies as needed. * Stay apprised of innovations in products and services to ...

Leanin' Tree Inc.

SHOPIFY WEB DEVELOPER

Longmont, CO · On-site

$80 - $125/hr

Inform management of any issues impacting the department or internal customer use of system or ... assist department emergencies as needed. * Stay apprised of innovations in products and services to ...

Worky

SHOPIFY WEB DEVELOPER

Longmont, CO · On-site

$80 - $125/hr

Inform management of any issues impacting the department or internal customer use of system or ... assist department emergencies as needed. * Stay apprised of innovations in products and services to ...

Leanin' Tree, Inc.

SHOPIFY WEB DEVELOPER

Longmont, CO · On-site

$80K - $125K/yr

Inform management of any issues impacting the department or internal customer use of system or ... assist department emergencies as needed. * Stay apprised of innovations in products and services to ...

Beamish

Customer Service Assistant

Denver, CO · On-site

$17.75 - $24.50/hr

About the Customer Service Representative Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our ...

Charlotte's Web, Inc.

Customer Care Manager

Louisville, CO · On-site

$85K - $92K/yr

... * Assist with reporting on customer care performance, trends, and key metrics to leadership ... Experience with Vonage, Hubspot or other CRM platforms and Shopify. * 4-6 years of customer service ...

Legislative Branch

Customer Service Assistant

Pueblo, CO · On-site

$17 - $23.25/hr

Duties Help Navigates multiple systems and applications to research, analyze, and resolve customer inquiries, and provides agency related information. Downloads orders from customer web order pages ...

US Government Jobs

Customer Service Assistant

Pueblo, CO · On-site

$17 - $23.25/hr

We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging ...

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Assistant Shopify Customer Service information

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the most commonly searched types of Shopify Customer Service jobs in Colorado?

The most popular types of Shopify Customer Service jobs in Colorado are:

What are popular job titles related to Assistant Shopify Customer Service jobs in Colorado?

For Assistant Shopify Customer Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Assistant Shopify Customer Service jobs in Colorado look for?

The top searched job categories for Assistant Shopify Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Assistant Shopify Customer Service jobs?

Cities in Colorado with the most Assistant Shopify Customer Service job openings:

Assistant Shopify Customer Service jobs near you

SHOPIFY WEB DEVELOPER

Longmont, CO

leanin
See more jobs at leaninexternal

$80K - $125K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 20 days ago

Job description

TITLE OF POSITION:  Shopify Web Developer

REPORTS TO:  IT Manager

DEPARTMENT: Information Technology

DATE:  August 2026

GENERAL PURPOSE

As a Web Developer, you will be responsible for creating, customizing, and maintaining our Shopify e-commerce websites and other web based applications. You will collaborate with our design and marketing teams to enhance user experience and optimize website functionality. Your role will involve working on both front-end and back-end development tasks, ensuring seamless integration of design and functionality.

ESSENTIAL FUNCTIONS

  • Develop and manage custom Shopify apps to meet the specific needs.
  • Implement and maintain e-commerce functionalities, including payment gateways, product catalogs, and checkout processes.
  • Work with SAP and Integration teams to provide seamless data transport between systems.
  • Collaborate with the design team to create visually appealing and user-friendly interfaces.
  • Optimize websites for speed, responsiveness, and overall performance.
  • Troubleshoot and resolve issues related to website functionality and user experience.
  • Stay up to date with the latest industry trends, technologies, and best practices in Shopify development.
  • Provide technical support to departmental teams that work directly with Shopify.
  • Experience in Shopify administration and management
  • Review and take ownership of new and existing 3rd party Shopify Apps

 

OTHER FUNCTIONS

  • Ensure all Leanin’ Tree assets are secured, and the information assets can be recovered in case of an emergency or disaster for assigned applications
  • Inform management of any issues impacting the department or internal customer use of system or application.
  • Help plan and migrate to new technologies.
  • Be available during non-business hours to assist department emergencies as needed.
  • Stay apprised of innovations in products and services to increase productivity.

 

SUPERVISORY DUTIES

None

KNOWLEDGE, SKILLS, AND ABILITIES NEEDED

  • Proficiency in PHP, HTML, CSS, TypeScript, and Liquid.
  • Expertise in React Router / Remix
  • Experience with Redis
  • Expert in custom Shopify Metafields / Metaobjects
  • Strong understanding of responsive web design principles.
  • Familiarity with version control systems (e.g., Git) and development workflows.
  • Experience with Shopify GraphQL APIs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively in a team environment and communicate effectively.
  • Knowledge of SEO best practices for e-commerce websites is a plus.
  • Familiarity with GoLang and Python is a plus.
  • Familiarity with Primsa and/or Postgres is a plus.

 

EDUCATION AND EXPERIENCE NECESSARY

  • Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience).
  • Proven 3+ years’ experience in Shopify development, including theme customization, building apps, and app integration.

 

MATERIAL AND EQUIPMENT DIRECTLY USED

Computer, software, and database

Telephone

Copiers

 

WORK ENVIRONMENT/PHYSICAL SKILLS NEEDED

Indoor office environment

Ability to sit/stand for 8 hours while typing on a computer keyboard

Hand/eye coordination and visual acuity in near/mid ranges

Manual dexterity using both hands and fingers to type on a keyboard, reaching with arms/hands

Ability to lift up to 25 pounds

 

Must be able to perform the essential functions of the position, with or without reasonable accommodations.

Qualified applicant completes internal application located in adjacent drop file, and obtains Supervisor signature prior to delivery to HR within 3 days.

Annual Pay Range: Min $80,000.00 – Max $125,000.00

Benefits include: Paid time off, health plan, life insurance, disability, 401K plan, Employee Stock, and entitlements.

2026

 

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications for the job.

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