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Assistant Shopify Customer Service Jobs in Arizona

Hertz

Customer Service Associate

Phoenix, AZ

$17/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Hertz

Customer Service Associate

Phoenix, AZ

$17/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Hertz

Customer Service Associate

Phoenix, AZ · On-site

$17/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Hertz

Customer Service Associate

Phoenix, AZ

$17/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

LHH US

Customer Service Representative

Mesa, AZ

$20 - $22/hr

The customer service representative will be responsible for one-call resolution regarding services ... Answer inbound calls, make outbound calls, and emails with customers. * Assist customers through ...

Hertz

Customer Service Associate

Phoenix, AZ · On-site

$17/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Hertz

Customer Service Associate

Phoenix, AZ · On-site

$17/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Advanced Collision Experts LLC

Be Seen First

Customer Service Receptionist

Glendale, AZ · On-site

$18 - $20/hr

Checking and photograph vehicles * Assist tow truck drivers with proprty document for pick up ​ Qualifications: * Previous experience in customer service, sales, or collision industry * Ability to ...

Advanced Collision Experts LLC

Be Seen First

Customer Service Receptionist

Glendale, AZ · On-site

$18 - $20/hr

Checking and photograph vehicles * Assist tow truck drivers with proprty document for pick up ​ Qualifications: * Previous experience in customer service, sales, or collision industry * Ability to ...

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All JobsShopify Customer Service JobsAssistant Shopify Customer Service JobsAssistant Shopify Customer Service Jobs in Arizona

Assistant Shopify Customer Service information

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the most commonly searched types of Shopify Customer Service jobs in Arizona?

The most popular types of Shopify Customer Service jobs in Arizona are:

What are popular job titles related to Assistant Shopify Customer Service jobs in Arizona?

For Assistant Shopify Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Assistant Shopify Customer Service jobs in Arizona look for?

The top searched job categories for Assistant Shopify Customer Service jobs in Arizona are:

Assistant Shopify Customer Service jobs near you

Sales Social Media & Creative Assistant

Starborn Creations, Inc.

Sedona, AZ • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, PTO

Posted 18 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Dental insurance
  • Employee discounts

Established jewelry and gemstone company in Sedona is looking for an energetic, creative, highly motivated addition to our team.

This assistant starter position combines retail and wholesale sales, online sales, social media, live selling, content creation, inventory support, and creative assistance. You’ll work closely with our Director of Social Media, Marketing & Creative Direction and collaborate with a highly skilled creative, sales, and production team.

We’re looking for someone proactive, quick-thinking, personable, organized, visually minded, and interested in growing with the company long term. If you love gemstones, jewelry, art, fashion, design, content creation, or want to begin a career in the jewelry industry, we’d love to hear from you!

Responsibilities

Sales & Online Sales

  • Assist retail and wholesale customers in person, online, by phone, email, and social media.
  • Learn Starborn’s jewelry, gemstones, materials, pricing, and company history.
  • Support customer orders, special requests, wholesale selections, merchandising, and POS systems.
  • Assist with Shopify product listings, inventory, pricing, collections, and online sales.
  • Help maintain accurate inventory across physical and online sales channels.
Shopify experience is highly preferred, but we are willing to train the right candidate.

Live Sales & Social Media

  • Train to host and assist with Instagram Live Sales and Story Sales.
  • Present jewelry and gemstones confidently on camera and interact with customers in real time.
  • Help prepare products, track claims, and organize inventory before and after sales.
  • Create content for Instagram, TikTok, Facebook, Pinterest, and other platforms.
  • Photograph and film jewelry, gemstones, team members, events, trade shows, and behind-the-scenes content.
  • Assist with Reels, TikToks, Stories, short-form editing, captions, and product highlights.
  • Spot content opportunities and help keep our visual presence fresh and current.
Most everyday content is shot on iPhone. A strong visual eye, framing, lighting, and composition matter more than professional camera experience. DSLR/mirrorless, photography, or videography experience is a plus, but not required.

Creative & Marketing Support

  • Work closely with our Director of Social Media, Marketing & Creative Direction on campaigns, launches, live sales, photo-shoots, and events.
  • Help pull and organize jewelry for content and campaigns.
  • Assist with moodboards, shot lists, visual research, styling, setup, and product organization.
  • Keep project materials, content files, product lists, and ongoing tasks organized.
  • Help coordinate between sales, inventory, web, photography, and marketing.
  • Take initiative and help keep projects moving without needing constant direction.
Trade Shows & Travel

The selected candidate will travel with the Starborn team to trade shows, including Denver in September 2026.

Trade-show work may include retail and wholesale sales, booth setup, merchandising, inventory, POS, customer service, social media, and content capture.

Applicants must be comfortable:

  • Standing and walking for 10+ hour trade-show days.
  • Working multiple busy days in a row.
  • Lifting and carrying 30+ pounds.
  • Traveling and working closely with a team.
Qualifications

We’re looking for someone who is:

  • Proactive, reliable, organized, and detail-oriented.
  • Quick-thinking, adaptable, and a strong problem solver.
  • Personable and confident with customers.
  • Comfortable on camera for Live Sales.
  • Comfortable with social media and online sales.
  • Creative with a strong visual instinct and awareness of current trends.
  • Able to work independently while collaborating closely with a team.
  • Comfortable handling valuable jewelry and inventory.
  • Interested in learning and making a long-term commitment.
Experience with Shopify, Canva, CapCut, Adobe, Excel, Microsoft 365, POS systems, inventory software, e-commerce, photography, or video editing is a plus.

Previous experience in retail, sales, social media, e-commerce, customer service, jewelry, fashion, or art is helpful, but we’re willing to train someone with strong potential and the right attitude.

Knowledge of gemstones is a bonus—not a requirement. We can teach stones.

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • Employee discount
  • Company travel opportunities
  • Industry education and professional growth
Compensation: DOE

How to Apply

Please send your résumé and a short introduction explaining why you’re interested in the role, along with any relevant social media, portfolio, photography, video, or creative work.

Please also include:

  • Confirmation that you can reliably commute to Sedona.
  • Confirmation that you are available to travel for trade shows.
  • Your favorite gemstone or jewel, your favorite place in Sedona, or both.
If you’re excited about jewelry, gemstones, art, creativity, sales, and building a long-term career in this industry, we’d love to hear from you.