ZipRecruiter

Log In

1

Assistant Shopify Customer Service Jobs in Alabama

Long's

Customer Service Representative

Fairhope, AL · On-site

$14 - $15/hr

The company is also looking for someone dependable and professional who can assist with training new customer service representatives as needed. Responsibilities: * Handle incoming customer service ...

flowcontrol

$14.75 - $20/hr

Responsible for pre-sales quotes and may need to assist in entering orders, including the placement ... Resolves product or service problems by clarifying the customer's complaint; determining the cause ...

flowcontrol

$14.75 - $20/hr

Responsible for pre-sales quotes and may need to assist in entering orders, including the placement ... Resolves product or service problems by clarifying the customer's complaint; determining the cause ...

defi AUTO LLC

Customer Service Specialist

Montgomery, AL · On-site

$20/hr

About defi SOLUTIONS: defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing ... Duties and Responsibilities * Assist customers with bank and auto loan account questions in a high ...

flowcontrol

$14.75 - $20/hr

Responsible for pre-sales quotes and may need to assist in entering orders, including the placement ... Resolves product or service problems by clarifying the customer's complaint; determining the cause ...

Classic Collision

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... May assist in customer communication throughout the repair process. * Monitor DRP assignments ...

previous pagenext page

Showing results 21-40

All JobsShopify Customer Service JobsAssistant Shopify Customer Service JobsAssistant Shopify Customer Service Jobs in Alabama

Assistant Shopify Customer Service information

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.
What are the most commonly searched types of Shopify Customer Service jobs in Alabama? The most popular types of Shopify Customer Service jobs in Alabama are:
What are popular job titles related to Assistant Shopify Customer Service jobs in Alabama? For Assistant Shopify Customer Service jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Assistant Shopify Customer Service jobs in Alabama look for? The top searched job categories for Assistant Shopify Customer Service jobs in Alabama are:
Assistant Shopify Customer Service jobs near you
Infographic showing various Assistant Shopify Customer Service job openings in Alabama as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, 1% Temporary, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Representative

Long's

Fairhope, AL • On-site

$14 - $15/hr

Other

Re-posted 3 days ago

Job description

Fairhope, AL
Order: 27274
Order Type : TempToFT
Customer Care Representative
Fairhope, AL
Monday-Friday | 9:00 AM-6:00 PM
Temp to Perm
Pay:

  • $14.00/hr
  • $15.00/hr for bilingual English/Spanish candidates
Now hiring a Customer Care Representative for a busy customer service and claims support team in Fairhope. This is a full-time opportunity with a well-established company seeking someone who enjoys helping people, stays organized in a fast-paced environment, and has strong attention to detail.
This role works heavily with incoming calls, customer support, claims processing, order entry, and general administrative support. The company is also looking for someone dependable and professional who can assist with training new customer service representatives as needed.
Responsibilities:
  • Handle incoming customer service calls
  • Process orders, invoicing, and customer claims
  • Assist with escalated customer service issues
  • Maintain product knowledge and assist customers with questions
  • Support training efforts for new customer service representatives
  • Perform accurate data entry and documentation
  • Work closely with team members to ensure excellent customer support
Requirements:
  • Previous customer service experience required
  • Strong phone and communication skills
  • Good computer and data entry skills
  • 10-key experience preferred
  • Attention to detail and strong organizational skills
  • Reliable attendance and professionalism
  • Self-motivated and team-oriented
  • Claims handling background preferred
  • Bilingual English/Spanish is a plus

This is a great opportunity for someone looking for a stable office environment with a consistent weekday schedule and long-term potential.
Apply today!

Apply