ZipRecruiter

Log In

1

Assistant Services Manager Jobs (NOW HIRING)

Texas Roadhouse

Assistant Service Manager

Santa Fe, NM ยท On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Santa Fe, NM

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsAssistant Services Manager Jobs

Assistant Services Manager information

What does an assistant services manager do?

An Assistant Services Manager supports the Services Manager in overseeing daily operations, managing team members, and ensuring customer satisfaction within a service department. They help coordinate schedules, handle client inquiries or complaints, and assist with administrative tasks like reporting and budgeting. Their role is crucial in maintaining smooth service delivery, optimizing team performance, and implementing company policies. Assistant Services Managers often serve as a bridge between staff and upper management, ensuring communication flows efficiently.

What are some common challenges faced by an assistant services manager, and how can they be effectively addressed?

Assistant Services Managers often encounter challenges such as balancing multiple priorities, handling customer complaints, and ensuring consistent service quality across their team. Effective communication and strong organizational skills are crucial for navigating these situations. Proactively setting clear expectations with team members, providing regular feedback, and collaborating closely with senior management can help address these challenges and foster a positive work environment. Additionally, utilizing management tools and maintaining open lines of communication with both staff and clients can contribute to smoother operations.

What are the key skills and qualifications needed to thrive as an assistant services manager, and why are they important?

To thrive as an Assistant Services Manager, you need strong organizational, leadership, and problem-solving abilities, often supported by a bachelor's degree in business administration or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and budgeting tools is typically required. Exceptional communication, conflict resolution, and team collaboration skills help you deliver high-quality service and motivate staff. These competencies are essential for ensuring smooth operations, effective client service, and achieving organizational goals.

What is the difference between Assistant Services Manager vs Customer Service Supervisor?

AspectAssistant Services ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business or related fieldOften requires a high school diploma or associate degree, with some roles preferring customer service experience
Work EnvironmentManages teams, oversees service operations, and coordinates between departmentsSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like hospitality, retail, and healthcareWidely used in retail, call centers, and hospitality sectors

The Assistant Services Manager typically has broader responsibilities, including strategic planning and team management, often requiring formal education. In contrast, the Customer Service Supervisor focuses more on direct customer interactions and supervising frontline staff. Both roles aim to improve service quality but differ in scope and level of responsibility.

What cities are hiring for Assistant Services Manager jobs?

Cities with the most Assistant Services Manager job openings:

What are the most commonly searched types of Services Manager jobs?

The most popular types of Services Manager jobs are:

What states have the most Assistant Services Manager jobs?

States with the most job openings for Assistant Services Manager jobs include:

What are popular job titles related to Assistant Services Manager jobs?

For Assistant Services Manager jobs, the most frequently searched job titles are:

Assistant Services Manager jobs near you
Infographic showing various Assistant Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Assistant Guest Services Manager

Charleston, SC โ€ข On-site

Evolution Parking and Guest Services
Hospitality Servicesย โ€ขย 201 - 500 employees
Learn more about Evolution Parking and Guest Servicesexternal

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.

Job description

Job Summary
The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Essential Responsibilities
  • Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
  • Assist the Guest Services Manager in coordinating all activities related to valet operation.
  • Recommend measures to improve performance, guest satisfaction, and increase efficiency.
  • Perform Evolution and Forbes Standards training as required.
  • Assist the Guest Service Manager in conducting the ๏ฟฝDaily Huddle๏ฟฝ during all shifts.
  • Authorize and manage break schedules and other shift options as required.
  • Ensure standards of professionalism and cleanliness are always maintained.
  • Recruit qualified applicants for each position; ensuring adequate staff meet operational requirements.
  • Provide feedback to the Guest Service Manager for associate performance reviews and driving evaluations.
  • Provide input on personnel actions such as hiring, promotions, disciplinary measures, and termination.
  • Ensure quality assurance and management visibility to maintain high standards of quality, reliability, and safety.
  • Motivate and persuade team members to provide exceptional service.
  • Assist the Guest Services Manager in monitoring and enforcing established dress code and hygiene guidelines, including being properly identified, consistently applied, and followed.
  • Prepare schedules and compile payroll data as requested by the Guest Services Manager.
  • Assist with processing deposit verifications and auditing cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking.
  • Conduct lot inspections and suggest functional improvements as requested by the Guest Services Manager.
  • Assist the Guest Services Manager with prompt investigation of claims, providing support whether denied or approved.
  • Other duties as assigned.
Minimum Education Required
  • Associate's Degree, High School Diploma, or GED required, or relevant working experience.
  • Understanding of general business practices including accounting, human resources, and customer service.
Minimum Experience Required
  • Experience in valet parking.
  • Valid US Driver's License.
  • 2+ years in a management position.
  • Experience with HRIS platforms, such as ADP.
  • Experience with Customer Service.
Skills Required
  • Strong customer service and client relationship skills.
  • Excellent oral and written communication skills.
  • Strong technology proficiency.
  • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
  • Ability to collaborate effectively and work as part of a team.
  • Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

Apply