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Assistant Service Manager Jobs in Dallas, TX (NOW HIRING)

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Assistant Service Manager information

See Dallas, TX salary details

$25.7K

$56.9K

$97.4K

How much do assistant service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for assistant service manager in Dallas, TX is $56,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $67,800.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Service Manager vs Service Advisor?

AspectAssistant Service ManagerService Advisor
Primary RoleSupports service operations, manages team, oversees service processesInteracts directly with customers, explains services, recommends repairs
Required CredentialsOften requires automotive or technical certifications, management experienceCustomer service skills, automotive knowledge, often certifications helpful
Work EnvironmentService department management, team supervisionCustomer-facing, sales-oriented

While both roles are vital in automotive service, the Assistant Service Manager focuses on team and process management, whereas the Service Advisor primarily handles customer interactions and service sales. Understanding these differences helps in choosing the right career path or hiring the appropriate candidate.

How much does an assistant service manager make?

An assistant service manager typically earns between $40,000 and $60,000 annually, depending on experience, industry, and location. They often work in automotive, retail, or service industries and may require relevant certifications or experience in customer service and team supervision.

What does an assistant service manager do?

An Assistant Service Manager supports the Service Manager in overseeing daily operations of a service department, often in automotive, retail, or hospitality settings. Their responsibilities typically include supervising staff, resolving customer complaints, ensuring quality service, and assisting with scheduling and training. They also help maintain inventory, enforce company policies, and may step in to handle managerial duties in the absence of the Service Manager. This role is crucial for maintaining smooth operations and high customer satisfaction.

How does an assistant service manager typically collaborate with technicians and service advisors to ensure efficient workflow?

An Assistant Service Manager plays a crucial role in coordinating between service technicians and service advisors to maintain smooth operations. They often facilitate communication regarding repair status, prioritize tasks based on customer needs, and help resolve any technical or scheduling issues that arise. By maintaining clear records and conducting regular meetings, they help ensure that both customer satisfaction and productivity goals are met. This collaborative environment allows for prompt problem-solving and fosters a team-oriented approach within the service department.

What are the key skills and qualifications needed to thrive as an assistant service manager?

To thrive as an Assistant Service Manager, you need strong organizational skills, customer service experience, and often a background in business administration or related fields. Familiarity with service management software, scheduling systems, and sometimes industry-specific certifications like ASE are typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for supporting staff and resolving customer issues. These competencies ensure efficient operation of service departments, high customer satisfaction, and smooth team coordination.

Is an assistant service manager a high position?

An assistant service manager is a mid-level supervisory role that supports the service manager in overseeing daily operations, staff, and customer service. While it is a step above entry-level positions, it is generally considered a lower or intermediate management role rather than a high-level executive position.

What are popular job titles related to Assistant Service Manager jobs in Dallas, TX?

For Assistant Service Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Assistant Service Manager jobs in Dallas, TX look for?

The top searched job categories for Assistant Service Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Assistant Service Manager jobs?

Cities near Dallas, TX with the most Assistant Service Manager job openings:

Assistant Service Manager jobs near you
Infographic showing various Assistant Service Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,855 per year, or $27.3 per hour.

Assistant Service Manager

Willard Heating and Cooling

Forney, TX • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Who We Are

At Willard Heating and Cooling , we have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k).

What's It Like to Work Here

We're fun, family-oriented, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.

Who You Are

We are seeking a dedicated and skilled Assistant Service Manager to oversee the daily operations of our Rockstar Team! The ideal candidate will oversee the efficiencies of the service technicians and fleet department. In addition, a strong background in customer relations, warranty and billing claims, sales, and the drive to mentor your team to be top performers. This role requires hands-on experience, excellent problem-solving skills, and the ability to manage a team effectively and ensure its continued success and growth.

Responsibilities

· Weekly training with your team

· Running callbacks with your team members to show in field solutions

· Be available for your team, if they are working so are you

· Jobsite analysis information must be documented per job

· Unscheduled jobsite inspections

· Be prepared to pick up overflow service calls

· Ensuring proper vehicle care and stock for your team

· Quarterly performance reviews for your team

· Other tasks and responsibilities as required to maintain efficient department operations

· Ensure technician licenses and certificates are renewed and kept up to date

· Sufficient knowledge and utilization of the software program being used

· Prepare quotations for recommended work

· Communicate and provide updates to customers and other managers

· Setting and meeting performance goals

· Implement and enforce company safety protocols

· Maintain a strong focus on customer satisfaction by ensuring prompt and professional service delivery

· Ability to work after hours, over weekends, and on public holidays with short or no notice

Experience

· 2+ years of proven experience in a management role

· Strong organizational leadership skills to lead and grow a team of technicians

· 2+ years of sales experience

· Ability to properly train and diagnose equipment

· Great attitude, high energy, great communication, and sales driven personality

· Strong computer skills

Preferred

· Service Titan Experience

· HVAC knowledge

· Plumbing knowledge

Compensation & Hours

· Pay: $65,000 +, DOE

· Days: Monday - Friday

· Location: In - Office

Benefits

· Medical, Prescription, Dental, Vision Insurance

· Disability and Term Life Insurance

· Matching 401(k)

· Paid Holidays

· Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer


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