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Assistant Service Advisor Jobs in Kitchener, ON (NOW HIRING)

All Brite Glass

Client Service Advisor

Kitchener, ON · On-site

CA$45K - CA$65K/mo

... and detail-oriented Client Service Advisor who thrives on helping people and creating an ... Assist with documentation, insurance inquiries, and project administration when required ✅ ...

GHD

Project Service Advisor

Waterloo, ON · Hybrid

CA$25.78 - CA$42.97/hr

The Project Service Advisor is responsible for the accuracy and integrity of project financial data ... Primary point of contact with outside client accounting staff to assist with project financial data ...

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Assistant Service Advisor information

What is the difference between Assistant Service Advisor vs Service Advisor?

AspectAssistant Service AdvisorService Advisor
CredentialsHigh school diploma, some automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, certifications may be preferred
Work EnvironmentAssists Service Advisors in customer communication and administrative tasksInteracts directly with customers, oversees vehicle repairs, manages service process
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service centers

The Assistant Service Advisor supports the Service Advisor by handling customer inquiries and administrative duties, while the Service Advisor manages customer relationships, explains repairs, and oversees the service process. Both roles require automotive knowledge and customer service skills, but the Service Advisor has more responsibility and direct customer interaction.

Is an assistant service advisor a good entry level job?

An assistant service advisor is often considered a suitable entry-level position in the automotive service industry, providing exposure to customer service, vehicle maintenance, and repair processes. It typically requires good communication skills and a willingness to learn, with opportunities for advancement to senior roles or service management. The role can serve as a stepping stone for those interested in automotive or service-related careers.

What does an assistant service advisor make?

An assistant service advisor typically earns between $30,000 and $45,000 annually, depending on experience, location, and the employer. They support senior service advisors by communicating with customers, scheduling repairs, and helping with administrative tasks in automotive service departments.

What cities near Kitchener, ON are hiring for Assistant Service Advisor jobs?

Cities near Kitchener, ON with the most Assistant Service Advisor job openings:

Assistant Service Advisor jobs near you

Client Service Advisor

All Brite Glass

Kitchener, ON • On-site

CA$45K - CA$65K/mo

Full-time

Medical, Dental, PTO

Re-posted 18 days ago

Job description

Join a Company That Sees the Big Picture

All-Brite Glass & Tint is a leading, locally owned and family-operated business serving the automotive, commercial, and residential markets for over 30 years. Known for quality, safety, and trust, we deliver expert glass repair, replacement, and window film solutions across the Tri-City region and beyond.

We're growing — and we're looking for a friendly, driven, and detail-oriented Client Service Advisor who thrives on helping people and creating an exceptional client experience. As the first point of contact for our clients, you'll play a vital role in delivering the WOW experience All-Brite is known for.

Whether assisting clients in person, over the phone, or online, you'll be part of a tight-knit, high-performing team that values integrity, teamwork, and excellence in everything we do.

As a CSA at All-Brite, you'll be empowered to learn, grow, and contribute to a team dedicated to helping people through an exceptional service experience.

Key Responsibilities – What You'll Be Doing

✅ Provide exceptional client service in person, by phone, email, and text

✅ Create accurate quotes for glass, window film, and related products and services

✅ Confidently present and recommend products and services by explaining their features and benefits

✅ Schedule appointments, manage workflow, and coordinate with technicians

✅ Welcome clients, gather accurate project information, and ensure a seamless customer experience

✅ Process payments, invoices, and billing within our operating systems

✅ Clearly communicate timelines, expectations, and post-service care instructions

✅ Maintain a clean, organized, and professional reception and client waiting area

✅ Assist with documentation, insurance inquiries, and project administration when required

✅ Contribute to a positive team environment where every client feels genuinely cared for


What We're Looking For

✅ Experience in customer service, sales, or a front-desk role (service industry experience is an asset, but not required)

✅ Strong communication skills with confidence both in person and over the phone

✅ Friendly, professional, and genuinely passionate about helping people

✅ Ability to multitask and prioritize in a fast-paced environment

✅ Highly organized with excellent attention to detail and follow-through

✅ Reliable, punctual, and accountable—you take ownership of your work

✅ Calm under pressure with a positive, solution-focused attitude

✅ Comfortable learning computer systems, quoting software, and digital communication tools

✅ Embodies the Ideal Team Player mindset—Humble, Hungry, and People Smart (Patrick Lencioni)


What You Get – Why Team Members Choose All-Brite

✅ Competitive Pay: $45,000 – $65,000+ (Base Salary + Performance Bonuses)

⚡ Monthly Sales & Performance Bonuses

❤️ Group Health & Dental Benefits

Health & Fitness Bonus – Because Well-Being Matters

Birthday Off + Wellness/PTO Days

Clean, Modern, Professional Work Environment

Career Growth & Development Opportunities

A Culture of Appreciation – We Recognize, Re-Appreciate, and Reward