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Assistant Rolex Jobs in New York (NOW HIRING)

US08 *E* Watchfinder USA

Assistant Planner

Pelham, NY · On-site

$80 - $85/hr

With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more ... As an assistant planner, not only do you manage the vast activity of current stock, but you also ...

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Assistant Rolex information

What is an assistant Rolex?

Assistant Rolex jobs typically refer to positions supporting the operations of Rolex, a renowned luxury watch manufacturer. These roles can include administrative assistants, retail assistants, or support staff who help with tasks such as scheduling, customer service, inventory management, and office organization within Rolex boutiques or corporate offices. The main responsibilities involve ensuring smooth day-to-day operations and providing high-quality support to both customers and colleagues. Working as an assistant at Rolex often requires attention to detail, discretion, and strong communication skills. Experience in luxury retail or administration is often preferred.

What are the typical responsibilities and team dynamics for an assistant at Rolex?

As an Assistant at Rolex, you can expect to support senior staff with administrative tasks, coordinate schedules, and help manage communications within the team. The role often requires strong organizational skills and the ability to handle confidential information with discretion. You'll work closely with various departments, such as marketing, sales, and operations, to ensure smooth daily workflow. Teamwork and attention to detail are highly valued, and there are opportunities to take on more responsibilities over time, which can lead to career advancement within the company.

What are the key skills and qualifications needed to thrive as an assistant Rolex, and why are they important?

I'm sorry, but 'Assistant Rolex' is not a recognized real-world professional occupation.

What is the difference between Assistant Rolex vs Watchmaker Assistant?

AspectAssistant RolexWatchmaker Assistant
CredentialsTypically requires basic watchmaking or jewelry-related certificationsRequires watchmaking or horology certifications, often more technical
Work EnvironmentLuxury watch retail stores, authorized Rolex boutiquesWatch repair workshops, jewelry stores, manufacturing facilities
Employer & IndustryRolex and authorized dealers in luxury watch industryWatch brands, repair shops, horology labs
Common Search & ComparisonOften compared for customer service and retail rolesCompared for technical skills and repair expertise

The main difference between Assistant Rolex and Watchmaker Assistant lies in their focus. Assistant Rolex typically involves retail and customer service within luxury boutiques, while Watchmaker Assistant is more technical, focusing on watch repairs and maintenance. Both roles require horology knowledge but serve different aspects of the watch industry.

Are there entry-level jobs at Rolex?

Rolex offers entry-level positions such as customer service associates, sales assistants, and manufacturing support roles. These jobs typically require basic skills, a high school diploma or equivalent, and may provide on-the-job training. Opportunities are available for individuals seeking to start a career in luxury watch retail or manufacturing.

What are the most commonly searched types of Rolex jobs in New York?

The most popular types of Rolex jobs in New York are:

What are popular job titles related to Assistant Rolex jobs in New York?

For Assistant Rolex jobs in New York, the most frequently searched job titles are:

What job categories do people searching Assistant Rolex jobs in New York look for?

The top searched job categories for Assistant Rolex jobs in New York are:

What cities in New York are hiring for Assistant Rolex jobs?

Cities in New York with the most Assistant Rolex job openings:

Assistant Rolex jobs near you
Infographic showing various Assistant Rolex job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Client Advisor, Rolex - Roosevelt Field

Bucherer USA

Garden City, NY • On-site

Full-time

Re-posted 15 days ago

Job description

Job Title: Client Advisor- Rolex
Reports to: Store Director
Division: Retail, Multi-brand
Overview
The Client Advisor-Rolex is responsible for providing an outstanding client experience and meeting or exceeding sales objectives, with a specialized ambassador focus on the Rolex brand. This advisor will be an expert on the heritage of the brand, product line and stock within the store.
Creating an outstanding client experience is a critical aspect of this job. It is accomplished by creating a positive, inviting and elevated environment for the discerning client. It is crucial that Client Advisor-Rolex focuses on developing a long-term relationship with the client that is based upon trust so the client is more likely to think of purchasing from the store in the future. This includes strategically following-up, embracing and utilizing the CRM system and tools and handling escalated issues with outstanding diplomatic skills.
Essential Job Responsibilities
Ensure an outstanding client experience
  • Work to create a positive, inviting and elevated environment for the discerning client.
  • Be enthusiastic and demonstrate a passion for watches and jewelry.
  • Responsible for training other Client Advisors and ensuring they are knowledgeable of the brand's unique heritage, the range of products, and specific product attributes and availability.
  • Assist Client Advisors with Rolex sales as necessary (provide product information, closing, etc.) to be certain every client experiences the luxury of Rolex to the fullest.
  • Obtain client contact information utilizing the CRM system to build an on-going relationship and elevate the Rolex discovery journey
  • Responsible for implementing brand strategies and guidelines.
  • Communicate with the Tourneau Bucherer Merchandising team to ensure appropriate inventory is available within their store location.
  • Make certain the visual presentation of the watches is consistent with the luxury image of the brand.
  • Act as a mentor to other Client Advisors and utilize the Tourneau Bucherer advantages to the fullest in order to preserve the luxury status of the product.
  • Attend training session to increase product knowledge.

Meeting or exceeding sales objectives
  • At a minimum, must meet sales objectives for any given month, quarter and year.
  • Clearly understand daily sales objective and how it relates to weekly and monthly targets.
  • Clienteling - focus on developing long-term relationships with the client so that they are more likely to think about visiting and buying from the store in the future. As appropriate, follow-up with clients utilizing the CRM system. This may include but is not limited to birthday cards, holiday cards, informing clients of new merchandise and inviting customers to special events/ campaigns.
  • Readily accept and incorporate constructive advice given by managers on how to improve sales performance.
  • Challenge yourself to become comfortable selling all brands of watches and jewelry, and maintain a balance of sales across the full product assortment.

Other
  • Strictly adhere to all store security procedures.
  • Set up cases and windows.
  • Respect other Client Advisors fostering an environment of support and collaboration.
  • Adhere to the company dress code policy.
  • Work with team members to ensure the Rolex area is at all times clean and attractive.
  • Attendance is a crucial part of performance. Be on time.
  • Help set-up or close store depending upon shift.

Training
  • Consistently update Tourneau Bucherer staff on the Rolex brand.
  • Partner with Tourneau Bucherer management to schedule and deliver Rolex Training sessions to increase comfortability and product knowledge of Client Advisors.
  • Convey the importance of the history of the brand to the Tourneau Bucherer Staff.
  • Educate Tourneau Bucherer Client Advisors on product introductions, technical complications, service etc.
  • Training will be provided by both Tourneau Bucherer and Rolex to ensure an excellent client experience for every client.

Brand Management
  • Ensure appropriate visual merchandising of all Rolex products in the store.
  • Check stock on a daily basis and make certain Rolex watches are handled properly (Quality of the stock).
  • Monitor and order supplies including cleaning kits, catalogues and other POS materials.
  • Communicate with Rolex regarding sales and inventory levels.
  • Execute all expectations of The Rolex Way in every client presentation.

Requirements
  • A passion for building clientele and selling.
  • Demonstrate an exemplary level of integrity and professionalism at all times.
  • Must be able to work a flexible schedule throughout the week.
  • Must have a polished and professional appearance with a positive attitude.
  • Meet and exceed company assigned goals, metrics and objectives.

Qualifications
  • 3+ years of relevant experience, preferably sales in the luxury market.
  • Prior watch and fine jewelry experience is helpful, but not required.
  • Excellent communication, interpersonal and customer relation skills.
  • Sales driven and results orientated.
  • Team player.
  • Willing to be hands-on and work with the team to fulfill operational and organizational needs.
  • Adaptable with an attitude of continuous learning.
  • A Bachelor's degree or equivalent in business or related discipline is preferred.
  • Bi-lingual language proficiency is a plus to cater to our international customer base.

SALARY: $18.00-25.00 per hour plus commission
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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