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Assistant Reservations Manager Jobs in Reston, VA

They manage reservations, assist with guest inquiries and requests, and efficiently handle check-in, check-out, and payment processing, ensuring a positive and lasting impression of the hotel. *Must ...

Front Desk Agent

Arlington, VA · On-site

$17.50 - $18/hr

They manage reservations, assist with guest inquiries and requests, and efficiently handle check-in, check-out, and payment processing, ensuring a positive and lasting impression of the hotel. Must ...

Front Desk Agent

Arlington, VA · On-site

$17.50 - $18/hr

They manage reservations, assist with guest inquiries and requests, and efficiently handle check-in, check-out, and payment processing, ensuring a positive and lasting impression of the hotel. *Must ...

Front Desk Agent

Washington, DC · On-site

$20 - $22/hr

Additionally, Front Desk Agents assist with coordinating guest requests, managing room assignments ... Manage guestroom reservations, including taking, modifying, and canceling bookings. * Guest ...

Front Desk Agent

Washington, DC · On-site

$20 - $22/hr

Additionally, Front Desk Agents assist with coordinating guest requests, managing room assignments ... Manage guestroom reservations, including taking, modifying, and canceling bookings. * Guest ...

... reservations accurately, and maintaining wax pass conversion and prebook at company standards ... Deliver and assist in management the Centers performance across revenue and KPI's. * Review and ...

... reservations accurately, and maintaining wax pass conversion and prebook at company standards ... Deliver and assist in management the Centers performance across revenue and KPI's. * Review and ...

ASSISTANT MANAGER

Leesburg, VA · On-site

$18 - $22/hr

... reservations accurately, and maintaining wax pass conversion and prebook at company standards ... Deliver and assist in management the Centers performance across revenue and KPI's. * Review and ...

Assistant General Manager Hyatt Place 4.14.1 out of 5 stars 2401 Wilson Boulevard, Arlington, VA ... and Reservations. They are responsible for providing and ensuring attentive, courteous and ...

Assistant General Manager Hyatt Place 4.14.1 out of 5 stars 2401 Wilson Boulevard, Arlington, VA ... and Reservations. They are responsible for providing and ensuring attentive, courteous and ...

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Reservation Agent

Hyattsville, MD · On-site

$17 - $19/hr

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

Showing results 41-60

Assistant Reservations Manager information

See Reston, VA salary details

$30.2K

$62.2K

$113.4K

How much do assistant reservations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for assistant reservations manager in Reston, VA is $62,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,800.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

How to become an Assistant Reservations Manager?

To become an Assistant Reservations Manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in hospitality, business, or related fields. Relevant skills include customer service, communication, and proficiency with reservation systems or property management software. Gaining experience in hospitality or reservations roles can also improve chances of advancement into this position.

How much do assistant reservations managers make in the US?

Assistant reservations managers in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the organization. They often work in hospitality or travel industries, requiring strong customer service and organizational skills.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What job categories do people searching Assistant Reservations Manager jobs in Reston, VA look for? The top searched job categories for Assistant Reservations Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Assistant Reservations Manager jobs? Cities near Reston, VA with the most Assistant Reservations Manager job openings:

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

Join Our Front Desk Team at Residence Inn Arlington!

Are you passionate about serving others? If so, we invite you to join our front desk team, the heart of our hotel, where most guest interactions occur. Your role is vital in shaping our guests' overall experience. At our hotel, we value and respect everyone. If you are proactive, enthusiastic, and responsible, this role is perfect for you! Whether you are starting or advancing your career in the hotel industry, we would love to meet you!


As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a smooth check-in process, offering local insights, and paying attention to details that ensure a seamless stay. Your warm welcome and attentive service will leave a lasting impression on our guests. 

Front Desk Agent

Salary Range: $17.50 per hour - $18.00 per hour

Position Summary
Front Desk Agents are the first point of contact for guests and play a vital role in delivering a welcoming, seamless experience. They manage reservations, assist with guest inquiries and requests, and efficiently handle check-in, check-out, and payment processing, ensuring a positive and lasting impression of the hotel. *Must be available to work a flexible schedule, including AM/PM shifts and weekends.

Essential Functions
• Guest Check-In/Out: Efficiently check guests in and out according to hotel and brand standards.
• Guest Information: Inform guests about hotel facilities, policies, and procedures. Provide local tourist information.
• Phone Management: Operate the hotel phone system, transfer calls, and accurately take messages.
• Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings.
• Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other departments as needed.
• Cashier Duties: Handle cashier tasks and post charges to guest accounts.
• Maintenance Coordination: Notify housekeeping and maintenance of any reported issues with guestrooms or hotel grounds.
• Security Procedures: Follow in-house procedures to ensure the security of guests and employees, and be familiar with emergency procedures.
• Front Office Cleanliness: Maintain the cleanliness and organization of the Front Office area.

Additional Responsibilities
• Flexible Scheduling: The hotel operates 24/7. Employees may need to work shifts outside their preferred or usual hours to meet business demands.
• Policy Adherence: Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.

Skills and Abilities
• Communication: Strong communication and interpersonal skills.
• Stamina: Ability to stand for extended periods.
• Adaptability: Ability to work in a fast-paced environment.
• Composure: Maintain control and exhibit good judgment in difficult situations

Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. * Minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.