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Assistant Reservations Manager Jobs in Tennessee

NashvilleHR

Reservation Specialist

Nashville, TN · On-site

$17/hr

Hospitality Manager Classification: Part-Time; Hourly; Non-Exempt Type: In-person About the ... with reservations. This role involves selling tickets on-site and guiding guests to various ...

Commonwealth Hotels

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Guest Service Agent

Memphis, TN · On-site

$13.50 - $17/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Guest Service Agent

Memphis, TN · On-site

$14.50 - $18.50/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Guest Service Agent

Memphis, TN

$13.50 - $17/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Front Desk Agent

Knoxville, TN · On-site

$12.50 - $15.75/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

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All JobsReservations JobsAssistant Reservations Manager JobsAssistant Reservations Manager Jobs in Tennessee

Assistant Reservations Manager information

See Tennessee salary details

$26.3K

$54.3K

$98.9K

How much do assistant reservations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for assistant reservations manager in Tennessee is $54,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $63,500.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

How to become an Assistant Reservations Manager?

To become an Assistant Reservations Manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in hospitality, business, or related fields. Relevant skills include customer service, communication, and proficiency with reservation systems or property management software. Gaining experience in hospitality or reservations roles can also improve chances of advancement into this position.

How much do assistant reservations managers make in the US?

Assistant reservations managers in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the organization. They often work in hospitality or travel industries, requiring strong customer service and organizational skills.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What are popular job titles related to Assistant Reservations Manager jobs in Tennessee? For Assistant Reservations Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Assistant Reservations Manager jobs in Tennessee look for? The top searched job categories for Assistant Reservations Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Assistant Reservations Manager jobs? Cities in Tennessee with the most Assistant Reservations Manager job openings:
Assistant Reservations Manager jobs near you

Reservation Specialist

NashvilleHR

Nashville, TN • On-site

$17/hr

Other

Retirement

Re-posted 6 days ago

Job description

Job Title: Reservation Specialist

Department: Hospitality

Reports to: Hospitality Manager

Classification: Part-Time; Hourly; Non-Exempt

Type: In-person

About the Position

The Reservation Specialist at Belle Meade Historic Site & Winery is responsible for greeting guests and checking in guests with reservations. This role involves selling tickets on-site and guiding guests to various attractions. Ticketing Associates have a passion for providing excellent customer service and a commitment to hospitality.

Duties/Responsibilities

  • Welcome and greet visitors to the site, collect tickets, and provide guidance on exhibits and points of interest.
  • Display a customer-focused demeanor and effectively engage with large daily crowds.
  • Provide outstanding customer service and promptly address any inquiries from visitors.
  • Develop expertise in all public ticketed experiences and actively promote ticket sales to walk-in visitors.
  • Assist in coordinating special events and programs, particularly those held on weekends.
  • Fulfill any additional assigned duties as required to support operational needs.

Required Skills/Abilities

  • Excellent oral communication and people skills.
  • Ability to multitask efficiently and within designated timeframes
  • Strong customer service skills

Education and Experience

  • Familiarity with a point-of-sale system is desirable
  • Strong customer service skills are a must
  • High school diploma or equivalent is preferred

Work Environment and Physical Demands

  • Sitting, standing, and walking for prolonged periods of time
  • Ability to bend, squat, kneel, twist, grab, and lift
  • Provide necessary provisions for individuals with diverse mobility needs
  • Belle Meade Historic Site & Winery is open daily 9:00 am to 5:00 pm; the work schedule for this position reflects these hours, including weekends and some holidays
Compensation and Benefits
  • $17 per hour
  • 401(k) plan
  • Free paid lunches on workdays