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Assistant Reservations Manager Jobs in Hawaii (NOW HIRING)

Germaine's Luau

Reservations Agent

Honolulu, HI · On-site

$16/hr

Reservations Manager Status: Non-Exempt I. Job Purpose/Objective: Starting at $16/ Hr This position ... forms • Assist the sales department with Sales blitz III. Essential Skills (Minimum ...

CoralTree Hospitality

Reservation Manager

Kihei, HI

$78K - $85K/yr

Answer Reservations Sales telephone calls to cultivate assist Reservations Sales Agents, prevent ... Monitor and manage the optimal performance and function of Reservations systems and vendors which ...

Germaine's Luau

Reservations Agent

Honolulu, HI · On-site

$16/hr

Reservations Manager Status: Non-Exempt I. Job Purpose/Objective: Starting at $16/ Hr This position ... Assist the sales department with Sales blitz III. Essential Skills (Minimum qualifications ...

Marriott

Reservations Supervisor

Kahuku, HI

Review and implement new Reservations procedures. Process all reservation requests, changes, and ... Assist management in training, scheduling, counseling, and motivating and coaching employees ...

New

Roberts Hawaii

Central Reservations Agent

Honolulu, HI · On-site

$22 - $23/hr

Share feedback and assist with process improvement and documentation for CRO Agent tasks * Complete ... Forward special email requests to Groups department, Supervisor, Manager or Director as ...

Crescent Services

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Must be a good communicator and ability to create good working relations between reservations sales staff and all hotel departments. Assist Director of Revenue Management with completing the yearly ...

Germaines Luau

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Order luau tickets, stationery, and other department forms * Assist the sales department with Sales ... Keep information organized and accessible, work systematically/efficiently, manage time well ...

Roberts Hawaii

Central Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Share feedback and assist with process improvement and documentation for CRO Agent tasks * Complete ... Forward special email requests to Groups department, Supervisor, Manager or Director as ...

Roberts Hawaii

Central Reservations Agent

Honolulu, HI · On-site

$22 - $23/hr

Share feedback and assist with process improvement and documentation for CRO Agent tasks * Complete ... Forward special email requests to Groups department, Supervisor, Manager or Director as ...

Marriott

Reservations Agent

Lahaina, HI · On-site

$32.89/hr

N Position Type Non-Management Pay Range: $32.89-$32.89 per hour POSITION SUMMARY Process all ... assist individuals with disabilities; thank guests with genuine appreciation. Speak with others ...

Crescent Hotels & Resorts

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Must be a good communicator and ability to create good working relations between reservations sales staff and all hotel departments. Assist Director of Revenue Management with completing the yearly ...

Gecko Hospitality

Assistant Bar Manager

Honolulu, HI · On-site

$65K - $75K/yr

Assistant Bar Manager Upscale Casual - Service Leader Are you an Assistant Bar Manager passionate ... Working knowledge of the Reservations system and Microsoft Office, including but not limited to ...

Wailea Golf Club

Golf Shop Assistant

Kihei, HI · On-site

$22.07/hr

... designated Manager on Duty, and may the Director of Marketing & Sales. Primary Duties ... Previous experience in retail, reservations bookings and/or hotel/resort preferred. Physical ...

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Assistant Reservations Manager information

See Hawaii salary details

$30.1K

$62.1K

$113.2K

How much do assistant reservations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for assistant reservations manager in Hawaii is $62,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,700.00 per year, depending on experience, location, and employer.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What are popular job titles related to Assistant Reservations Manager jobs in Hawaii?

For Assistant Reservations Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Assistant Reservations Manager jobs in Hawaii look for?

The top searched job categories for Assistant Reservations Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Assistant Reservations Manager jobs?

Cities in Hawaii with the most Assistant Reservations Manager job openings:

Assistant Reservations Manager jobs near you
Infographic showing various Assistant Reservations Manager job openings in Hawaii as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $62,102 per year, or $29.9 per hour.

Reservation Manager

CoralTree Residences Hawaii - Regional Office Maui

Kihei, HI • On-site

$78K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Overview
Seize this unique opportunity to become a part of the CoralTree Residence Collection, Hawaii as the Reservation Manager. Primarily responsible for the day-to-day operations and administration of the Reservations Sales team for CoralTree Residence Collection Hawaii. The position of the Reservation Manager requires a leader that directly supervises the reservations staff, systems and processes and orchestrates a cohesive plan, strategies and resources for the effective management of the department and help maximizing revenue.
Compensation: $78,000 to $85,000 a year. The position is based in Kihei, HI and relocation is not available.
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
  • Earn up to 24 days of PTO (Paid Time Off)
  • Five free room nights at CoralTree Hospitality properties!
  • Unlimited Friends and Family discounted rates
  • 401(k) Retirement Savings Plan with a company match
  • Group medical, dental, vision, life, and disability benefits
  • Paid Parental Leave
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • Employee Assistance Program
  • Access to employee discounts from industry-leading travel, entertainment, and retail brands, including Walt Disney World, Live Nation, Samsung, Hertz, and many more!

At CoralTree Residence Collection, we are proud to be an equal-opportunity employer. We value diversity and inclusion and believe that a diverse workforce leads to a more innovative and successful organization. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Responsibilities
  • Answer Reservations Sales telephone calls to cultivate assist Reservations Sales Agents, prevent high abandonment call rates and solve customer issues.
  • Must possess strong verbal and written communication skills, takes reservations through phone, email and Live Chat; and make reservations in an efficient and customer focused manner, utilizing company sales techniques.
  • Establish and maintain consistent and cohesive processes, procedures, training manuals and SOP's (Standard Operating Procedures) for the Reservations Sales office, ensuring accuracy, efficiency and quality.
  • Monitor and manage the optimal performance and function of Reservations systems and vendors which may include:
    • Live Chat
    • Navis
    • eConfirmations
    • Track
  • Responsible for reservations statistical reporting, monitoring and analyzing, and executing changes in processes or procedures as necessary.
  • Provides research, feedback and solutions on a variety of subjects to managers and executives.
  • Maintains a positive work environment under changing conditions.
  • Directly supervises and provides leadership to Reservation Sales Agents, including coaching, project management, goal setting, measurement and performance reviews, ensuring high morale, effective individual performance and accountability.
  • Must be able to comprehend and coordinate the effectiveness of new and ongoing Reservations systems, processes and procedures (SOPs) to ensure the best possible use of each system correlates to revenue maximization. Proactively questions practices and is able to identify cause and affect changes and improvements.
  • Uses advanced problem solving and analytical skills, both quantitative and qualitative to recognize patterns and trends in the Reservation Sales Agents results.
  • Must have technological skills, including PMS Systems, Inventory Management tools, basic Excel, Word knowledge.
  • Effectively manages and monitors the PMS system to implement new / changed rates, categories, units, promotions, programs.

Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
  • Minimum three years prior experience in reservations in a supervisory or management capacity.
  • Requires a solid decision maker that can make effective decisions under limited supervision.
  • Must have computer and systems proficiencies, particularly Microsoft Excel skills and solid knowledge of Microsoft Word, Outlook and PowerPoint.
  • Requires excellent verbal and written communication skills with the ability to communicate complex technical data so that it is easily and concisely understood.
  • Experienced with Track, SynXis systems, GDS systems, OTA extranet systems preferred.
  • Ability and flexibility to work under pressure and concurrently on multiple projects
  • Strong time management, organization and prioritization skills with comfort in being self-directed, following up and meeting deadlines.
  • Desire previous condo or vacation rental experience.
  • Ability to interact effectively with all levels of customers/employees to be able to align and integrate with other departments.
  • Requires State of Hawaii Driver's License.
  • Must have excellent phone
  • Must have strong computer
  • Must have strong knowledge of Microsoft Office
  • Must possess ability to prioritize and meet
  • Must have excellent writing and proofreading
  • Must have the ability to comfortably communicate with managers / directors of daily

Apply