Highland Beach, MD · Remote
$15.50/hr
The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine ...
Highland Beach, MD · Remote
$15.50/hr
The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine ...
Arlington, VA · Remote
$17.31/hr
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer ...
Arlington, VA · Remote
$17.31/hr
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer ...
Arlington, VA · Remote
$18.50 - $25/hr
Handle customer-service or sales calls (inbound and outbound). * Follow detailed scripts and ... Previous remote or performance-based work experience * Tech-savvy, reliable, and eager to learn ...
Arlington, VA · Remote
$18.50 - $25/hr
Handle customer-service or sales calls (inbound and outbound). * Follow detailed scripts and ... Previous remote or performance-based work experience * Tech-savvy, reliable, and eager to learn ...
Arlington, VA · Remote
$17.31/hr
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer ...
Arlington, VA · Remote
$17.31/hr
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer ...
Reston, VA · Remote
$16.25 - $21.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Reston, VA · Remote
$16.25 - $21.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Waldorf, MD · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Waldorf, MD · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Germantown, MD · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Germantown, MD · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Springfield, VA · Remote
$16.25 - $21.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Springfield, VA · Remote
$16.25 - $21.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Sterling, VA · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Sterling, VA · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Fairfax, VA · Remote
$15.75 - $21.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Fairfax, VA · Remote
$15.75 - $21.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Glen Burnie, MD · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Glen Burnie, MD · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Vienna, VA · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Vienna, VA · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Ashburn, VA · Remote
$15.75 - $21.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Ashburn, VA · Remote
$15.75 - $21.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Laurel, MD · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Laurel, MD · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Centreville, VA · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Centreville, VA · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Bowie, MD · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Bowie, MD · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Leesburg, VA · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Leesburg, VA · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Rockville, MD · Remote
$15.75 - $21.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Rockville, MD · Remote
$15.75 - $21.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Upper Marlboro, MD · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Upper Marlboro, MD · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Annapolis, MD · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Annapolis, MD · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
| Aspect | Assistant Remote Inbound Customer Service | Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote, home-based | Remote or office-based, depending on company |
| Industry Usage | Customer service, retail, tech | Customer service, tech, healthcare |
| Job Focus | Handling inbound customer inquiries, providing assistance | Resolving customer issues, providing product info |
Both roles involve assisting customers remotely, but Assistant Remote Inbound Customer Service typically focuses on answering inbound calls and providing basic support, while Customer Support Representatives may handle a broader range of customer issues, including troubleshooting and follow-up. The roles often overlap in skills and environment, but the specific duties can differ based on employer needs.
$15.50/hr
Full-time
This job post has expired today. Applications are no longer accepted.
7.2
Based on 31 frontline employees who took The Breakroom Quiz
330th of 865 rated healthcare providers
Job Description Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone.
To learn more, visit www.sharecare.com. Job Summary The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently.
Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services. Start Date January 5, 2026 (new hires must be able to start on this day) Training Two weeks from 8am - 4:30pm CT.
New hires are unable to miss any days of training (1/5 – 1/16). Schedule Monday – Friday, must be open to any 8-hour shift between the hours of 7am – 9pm CST. This role requires one Saturday shift every 4-6 weeks.
Exact shift will be assigned after training. Pay $15.50/hr (not negotiable) Essential Job Functions Identify, evaluate and prioritize caller needs, questions and concerns. Formulate plans of resolution and respond appropriately and efficiently.
Maintain and restore customer satisfaction and partner with other teams as needed. Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. Proactively educate members on program benefits, including making outbound calls to drive participation in programs.
Meet or exceed established call center metrics, attendance standards and quality levels. Use computer tools to accurately process and document information. Develop rapport with callers and appropriately adjust communication style.
Provide accurate information about Sharecare programs and services. Escalate issues internally and follow up on escalated issues. Qualifications High School Diploma Prior experience in a customer service related field preferred.
Great communication skills Must be able to multi-task General working knowledge of Microsoft Word & Outlook Computer keyboard proficiency and internet navigation skills required Ability to work effectively with others in a team environment Ability to thrive in a fast-growing always changing environment Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
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Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Fitness and sports centers
1,001 - 5,000 Employees
Atlanta, GA, US
2009
