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Assistant Remote Chat Operator Jobs in Phoenix, AZ

They have experience operating across email, live chat, and phone; managing through rapid change ... This role will begin as a remote position.. However, this role may transition to a hybrid schedule ...

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Assistant Remote Chat Operator information

What is the difference between Assistant Remote Chat Operator vs Customer Service Representative?

AspectAssistant Remote Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platformsRemote or in-office, call centers or online
Industry UsageCustomer support, tech support, e-commerceRetail, telecom, banking, tech
Search & Comparison IntentYesYes

The Assistant Remote Chat Operator and Customer Service Representative roles share similarities in credentials and work environment, often serving customers via online platforms. However, the Assistant Remote Chat Operator typically focuses solely on chat-based support, while Customer Service Representatives may handle calls and emails as well. Both roles are essential in customer support industries and are frequently compared by job seekers seeking remote support positions.

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For Assistant Remote Chat Operator jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Assistant Remote Chat Operator jobs in Phoenix, AZ look for?

The top searched job categories for Assistant Remote Chat Operator jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Assistant Remote Chat Operator jobs?

Cities near Phoenix, AZ with the most Assistant Remote Chat Operator job openings:

Infographic showing various Assistant Remote Chat Operator job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Remote Mental Health Counselor - Full-Time Position

Foundations Counseling, Ltd

Peoria, AZ โ€ข Remote

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Position Overview

Foundations Counseling, Ltd is seeking a dedicated and compassionate Remote Mental Health Counselor to join our team. This full-time position allows you the flexibility of working from home while providing crucial mental health support to clients across the nation. The ideal candidate will possess a strong commitment to promoting mental wellness and a solid understanding of various therapeutic methodologies.

About the Organization

At Foundations Counseling, Ltd, we pride ourselves on being part of a nationwide network of skilled mental health professionals. Based in Peoria, Arizona, our organization is dedicated to fostering a collaborative and supportive environment for both clients and therapists. Our innovative platform connects you promptly with clients in need of mental health support, ensuring you can quickly establish and maintain your caseload.

Work Environment

This position offers a remote work setting that embraces flexibility and autonomy. As part of our outpatient office, you will have access to a supportive team of professionals who are dedicated to your success. You will conduct therapy sessions from the comfort of your own home, utilizing advanced technology to ensure high-quality care. Our normal working hours run from Monday to Friday, 9 AM to 5 PM.

Key Responsibilities
  • Conduct secure, confidential one-on-one therapy sessions via video chat, ensuring a safe space for clients to express themselves.
  • Employ evidence-based therapeutic techniques, such as cognitive-behavioral therapy (CBT) and mindfulness, to effectively address clientsโ€™ unique mental health challenges.
  • Develop customized treatment plans that consider clientsโ€™ individual circumstances, goals, and aspirations.
  • Assist clients in building self-awareness and implementing healthy coping mechanisms to enhance their emotional resilience.
  • Monitor client progress throughout therapy, adapting treatment plans proactively to optimize outcomes.
Patient Population / Client Focus

As a Mental Health Counselor with Foundations Counseling, you will work with a diverse client population facing various mental health issues, including anxiety, depression, trauma, and relationship challenges. Your expertise will play a pivotal role in helping individuals navigate their emotional landscapes and develop healthier habits.

Qualifications
  • A Masterโ€™s degree or higher in Social Work, Mental Health Counseling, Psychology, or Marriage and Family Therapy.
  • Possession of active licensure (LMFT, LPC, LCSW) with no restrictions, allowing you to practice independently.
  • Strong communication skills, with the ability to connect empathically with a range of clients.
  • Experience and comfort in utilizing virtual platforms for therapy sessions, demonstrating a tech-savvy approach.
Preferred Experience
  • At least 2 years of professional experience in the mental health field providing individual or group counseling.
  • Familiarity with a variety of therapeutic techniques to cater to different client needs.
  • Experience working in a remote or virtual environment is advantageous but not mandatory.
Compensation and Benefits

This position offers a competitive salary ranging from USD 100,000 to 110,000 annually, reflective of your experience and contributions. In addition to salary, we provide comprehensive healthcare coverage, including medical, dental, and vision insurance, to support you and your family. Other benefits include:

  • Generous paid time off to ensure work-life balance.
  • Life insurance coverage to provide peace of mind for you and your loved ones.
  • 401(k) retirement plan with contributions to help you secure your financial future.
Career Growth Opportunities

Foundations Counseling, Ltd, values continuous professional development. We offer opportunities for training in the latest therapeutic methods and encouragement for participation in workshops and seminars that enhance your skills. You will also have the chance to build a robust professional network with other mental health professionals.

Why Join Our Team

Joining Foundations Counseling means becoming part of a supportive and innovative organization that prioritizes both client and therapist well-being. You will have the platform to expand your practice while making a real difference in clients' lives. We are committed to fostering an environment that encourages personal growth, community connection, and professional excellence.

Application Information

If you are ready to embark on the next chapter of your career and help individuals heal and grow through impactful therapy, we invite you to apply today. Take this opportunity to make a positive impact in the lives of others while enjoying the benefits of flexible remote work.