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Assistant Remote Answering Service Jobs in Utah (NOW HIRING)

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$15 - $18.75/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

HMG Careers

Sales and Service Agent Remote

Provo, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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Assistant Remote Answering Service information

What is the difference between Assistant Remote Answering Service vs Virtual Receptionist?

AspectAssistant Remote Answering ServiceVirtual Receptionist
CredentialsBasic communication skills, sometimes training providedCustomer service experience, sometimes certifications
Work EnvironmentRemote, often from homeRemote, often from home
Employer & Industry UsageUsed by small businesses, call centersUsed by professional offices, healthcare, legal firms
Primary RoleAnswering calls, taking messagesAnswering calls, scheduling, client communication

Assistant Remote Answering Services primarily focus on answering calls and message taking, often for small businesses or call centers. Virtual Receptionists typically handle a broader range of tasks like scheduling and client communication for professional offices. While both roles are remote and require strong communication skills, Virtual Receptionists often have more customer service experience and may handle more complex tasks.

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The most popular types of Remote Answering Service jobs in Utah are:

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For Assistant Remote Answering Service jobs in Utah, the most frequently searched job titles are:

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The top searched job categories for Assistant Remote Answering Service jobs in Utah are:

What cities in Utah are hiring for Assistant Remote Answering Service jobs?

Cities in Utah with the most Assistant Remote Answering Service job openings:

Assistant Remote Answering Service jobs near you
Infographic showing various Assistant Remote Answering Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Answering Service Agent (Bilingual)

Apello

UT • On-site, Remote

$16 - $20/hr

Full-time, Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 17 days ago

Job description

Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers. The businesses we serve cover many industries including:
  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities (after 90 days)

TELEPHONE OPERATOR RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:
Part Time
Swing (Friday - Wednesday
Specific Hours Required: 15 - 25 hours 3:00pm - 11:00 pm Mountain Time Zone
Weekend Day Required: Saturday - or - Sunday (this can change from week to week. Must be available to work either day)
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Telephone Operators are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Telephone Operators are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Must speak fluent Spanish and English
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:
  • You must have 100% attendance for the 5-week virtual training course.
  • remotely. Food and lodging will not be provided.
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • Must have an ethernet cord

Salary Description
$16 - $20
APELLO logo

About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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