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Assistant Remote Answering Service Jobs in Arizona

Nexarideexpress

Customer Service Representative

Tucson, AZ · Remote

$15.25 - $20.50/hr

Customer Service Representative (Remote Full-Time) Company: Heritage Civil Works West Des Moines ... Your role will involve answering inquiries, resolving issues, and ensuring a smooth and positive ...

Cerida Investment Corp

Call Center Agent FT/PT Remote

Yuma, AZ · Remote

$15 - $19.50/hr

We provide a vast range of services to optimize telephone answering services, appointment setting ... We are looking for remote customer-oriented service representatives who provide high-level customer ...

Nexora Talent

Remote- Customer Experience Service

Tucson, AZ · Remote

$14.75 - $20.25/hr

In this role, you will assist with coordinating client requests, managing service details, and ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

Nexora Talent

Remote- Customer Experience Service

Mesa, AZ · Remote

$16 - $21.50/hr

In this role, you will assist with coordinating client requests, managing service details, and ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

Everlight Solar

Human Resources Assistant

Tucson, AZ · Remote

$30K - $40K/yr

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

Everlight Solar

Human Resources Assistant

Mesa, AZ · Remote

$30K - $40K/yr

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

Everlight Solar

Human Resources Assistant

Phoenix, AZ · Remote

$30K - $40K/yr

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

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Assistant Remote Answering Service information

What is the difference between Assistant Remote Answering Service vs Virtual Receptionist?

AspectAssistant Remote Answering ServiceVirtual Receptionist
CredentialsBasic communication skills, sometimes training providedCustomer service experience, sometimes certifications
Work EnvironmentRemote, often from homeRemote, often from home
Employer & Industry UsageUsed by small businesses, call centersUsed by professional offices, healthcare, legal firms
Primary RoleAnswering calls, taking messagesAnswering calls, scheduling, client communication

Assistant Remote Answering Services primarily focus on answering calls and message taking, often for small businesses or call centers. Virtual Receptionists typically handle a broader range of tasks like scheduling and client communication for professional offices. While both roles are remote and require strong communication skills, Virtual Receptionists often have more customer service experience and may handle more complex tasks.

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The most popular types of Remote Answering Service jobs in Arizona are:

What are popular job titles related to Assistant Remote Answering Service jobs in Arizona?

For Assistant Remote Answering Service jobs in Arizona, the most frequently searched job titles are:

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What cities in Arizona are hiring for Assistant Remote Answering Service jobs?

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Assistant Remote Answering Service jobs near you
Infographic showing various Assistant Remote Answering Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Nexarideexpress

Tucson, AZ • Remote

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 23 days ago

Job description

Customer Service Representative

(Remote Full-Time)

Company:

Heritage Civil Works
West Des Moines, IA
heritagecivils.com

About Us:

Heritage Civil Works is a forward-thinking engineering firm focused on delivering smart, sustainable infrastructure solutions across the U.S. We pride ourselves on a strong commitment to client satisfaction, innovation, and a positive team culture. As we expand our operations, were seeking a dedicated and professional Customer Service Representative to support our growing team and client base.

Position Overview:

As a Customer Service Representative, you'll be the first point of contact for our clients, vendors, and internal stakeholders. Your role will involve answering inquiries, resolving issues, and ensuring a smooth and positive experience for every person you assist. You will work closely with our operations and project teams to provide timely, accurate information and support.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and live chat

  • Handle customer issues with professionalism, empathy, and efficiency

  • Provide accurate information about services, schedules, and project updates

  • Maintain detailed records of customer interactions in CRM systems

  • Collaborate with internal departments to resolve client issues and requests

  • Monitor incoming support tickets and ensure timely resolution

  • Identify recurring customer concerns and escalate them when necessary

  • Support onboarding of new clients and assist with documentation

  • Represent the Heritage Civil Works brand with clarity and courtesy

Requirements:

  • Previous customer service or administrative experience (1+ years preferred)

  • Excellent verbal and written communication skills

  • Ability to multitask, prioritize, and manage time effectively

  • Strong problem-solving skills and a proactive attitude

  • Comfortable using digital tools and support platforms (e.g., CRM, email, chat tools)

  • Reliable internet connection and a quiet remote working environment

  • High school diploma or equivalent (Associate or Bachelors degree a plus)

What We Offer:

  • Remote flexibility work from anywhere

  • Competitive hourly pay

  • Full benefits package effective immediately (health, dental, vision, PTO)

  • Provided equipment and IT support

  • Ongoing training and development

  • A supportive, mission-driven team environment

Work Schedule:

  • Monday to Friday

  • Typical hours: 9:00 AM 5:00 PM (local time)

  • Occasional flexibility available depending on team and project needs

Join Us:

If you're passionate about providing excellent service and being part of a company that values your voice and contributions, wed love to hear from you.

Apply