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Assistant Redcap Jobs in Arizona (NOW HIRING)

This includes preparing materials, managing audio recordings, transcribing audio files and assist ... Microsoft Office Suite, Zoom Communications, and REDCap (Data entry). * Ability to work ...

New

Clinical Research Coordinator

Sun City, AZ · On-site

$23.25 - $31/hr

Candidates with current Phlebotomy certification or Medical Assistant (MA) certification are ... Proficiency in Microsoft Office and electronic data capture systems (e.g., REDCap, EDC platforms)

Assistant Redcap information

What are the key skills and qualifications needed to thrive as an Assistant Redcap, and why are they important?

To thrive as an Assistant Redcap, you need a good understanding of safe baggage handling, customer service, and basic logistics, often supported by a high school diploma or equivalent. Familiarity with baggage carts, handheld scanners, and communication radios is typically required. Strong interpersonal skills, reliability, and the ability to work under pressure help you excel in assisting travelers and coordinating with team members. These skills ensure efficient passenger service and smooth operations in busy transportation hubs.

What are Assistant Redcaps?

Assistant Redcaps are railway employees who help passengers with their luggage and provide guidance in train stations. They work under the supervision of senior Redcaps, also known as station porters or baggage handlers. Their duties typically include assisting travelers with bags, offering directions, and ensuring a smooth passenger experience within the station. Assistant Redcaps are often found at major train depots and play a key role in customer service for rail transportation.

What are some of the main responsibilities an Assistant Redcap handles during a typical shift at a railroad terminal?

As an Assistant Redcap, you will primarily assist passengers with baggage handling, provide directions within the terminal, and ensure travelers receive timely boarding information. Your day often includes coordinating with train crews and station staff to facilitate smooth boarding and disembarkation processes, especially during peak travel times. The role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment while managing multiple tasks. Teamwork and clear communication are essential, as you’ll collaborate closely with other Redcaps and station personnel to deliver a positive passenger experience.

University Of Arizona rating

7.2

Company rating: 7.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

384th of 612 rated colleges and universities


Job description

  • Facilitate the organization, coordination, and facilitation of bilingual (Spanish/English) focus groups. This includes preparing materials, managing audio recordings, transcribing audio files and assist with data analysis. 
  • Support the research team in day-to-day project workflows.
  • Maintain research logs and ensure all activities adhere to standard operating procedures. 
  • Participant engagement to include recruiting and screening participants and maintaining communication with participants for scheduling and retention. 
  • Data entry and quality control that includes input of qualitative and quantitative data into a research database (REDCap). 

Knowledge, Skills and Abilities:

  • Bilingual (English/Spanish) communication skills (written, oral, reading) and strategic communication strategies.
  • Full proficiency in Spanish.
  • Knowledge of human subjects research methods and ethical research practices.
  • Qualitative research familiarity including data collection methods, transcription, and analysis.
  • Excellent organization skills with attention to detail for data entry, scheduling, logging, and maintaining study logs.
  • Proficiency with the following software: Microsoft Office Suite, Zoom Communications, and REDCap (Data entry).
  • Ability to work collaboratively with a team of research professionals and adapt under guidance of Clinical Research Coordinator.
  • Ability to manage daily task workflows independently, prioritize workload, and consistently meet study milestones.

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