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Assistant Rbc Customer Service Representative Jobs in Washington

High's

Customer Service Representative

Gambrills, MD · On-site

$15.50 - $21.25/hr

Customer Service Representative Store 54 - Millersville, MD 21108 Overview Level Entry Position ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

High's

Customer Service Representative

Halethorpe, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Level Entry Position Type Full-Time/Part-Time Job Shift Any ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

High's

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD Overview Level Entry Position Type ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

High's

Customer Service Representative

Fulton, MD

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

High's

Customer Service Representative

Odenton, MD

$18 - $24.50/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

Covista

Customer Service Representative

Columbia, MD · On-site

$18 - $23/hr

Provide feedback and suggestions for new strategies for success with respect to effectiveness and efficiency in servicing our customers. * Assist the CSR Supervisor with pilot and outbound call ...

High's of Baltimore

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

High's

Customer Service Representative

Millersville, MD

$15.50 - $21.25/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

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Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

Assistant Rbc Customer Service Representative jobs near you

Customer Service Representative

Carroll Motor Fuels

Odenton, MD • On-site

$18 - $24.50/hr

Other

Re-posted 15 days ago

Job description

Customer Service Representative

Store 48 - Odenton, MD 21113

Overview

Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales

Description

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.

Principal Duties and Responsibilities:

  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.
Qualifications

Minimum Knowledge, Skills and Abilities:

  • Must be at least 18 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:

  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

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