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Assistant Rbc Customer Service Representative Jobs in Washington

Customer Service Representative

Sterling, VA

$15.75 - $21.50/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Customer Service Representative

Manassas, VA · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

Customer Service Representative

Lorton, VA

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

Customer Service Representative

Odenton, MD

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type ... In inclement weather conditions, employees may be expected to assist with efforts to maintain full ...

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Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Road Runner Wrecker Service Inc

Leesburg, VA

$16.25 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Customer Service Representative

Join a fast-paced, professional towing and roadside assistance team. Are you calm under pressure, highly organized, and passionate about helping people? We're looking for a driven and professional Customer Service Representative to be the voice of our company — assisting customers during urgent roadside situations and ensuring timely, accurate dispatch of services.

This is more than a call center role — it's a critical position that keeps operations moving and directly impacts customer satisfaction every day.

Why Join Our Team?

  • Stable, growing company with long-term career opportunities
  • Competitive benefits package
  • Supportive, team-oriented environment
  • Ongoing training and professional development
  • Leadership opportunities for high performers

What You'll Do

  • Professionally answer and manage high-volume inbound calls
  • Collect accurate service details and coordinate timely dispatch
  • Provide clear communication and real-time updates to customers
  • Use GPS systems to deliver accurate ETAs
  • Assist customers with vehicle release procedures
  • Remain calm and solution-focused in high-pressure situations
  • Work closely with drivers and internal teams to ensure seamless service

What We're Looking For

  • Strong communication and active listening skills
  • Ability to multitask efficiently in a fast-paced environment
  • Critical thinking and problem-solving ability
  • Sound judgment and professional decision-making
  • Basic computer and math proficiency
  • Dependable attendance and strong work ethic
  • Positive attitude and team-first mindset

Top candidates will demonstrate leadership potential, accountability, and a commitment to excellence.

Benefits

  • 401(k) with Company Matching
  • Health, Dental & Vision Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • Parental Leave
  • Employee Assistance Program (EAP)
  • Professional Development Assistance

Application Requirement

As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.