ZipRecruiter

Log In

1

Assistant Rbc Customer Service Representative Jobs in Texas

Fairway Lawns

Customer Service Representative

Lubbock, TX · On-site

$20 - $24/hr

In this role, you will assist customers by providing information, resolving inquiries, and ensuring a positive experience. As a Customer Service Representative , you will communicate via phone, email ...

Ashton Walden

Customer Service Representative

Lubbock, TX · On-site

$20 - $24/hr

In this role, you will assist customers by providing information, resolving inquiries, and ensuring a positive experience. As a Customer Service Representative , you will communicate via phone, email ...

BCforward

Customer Service Rep

San Antonio, TX · On-site

$12.59/hr

Customer Service Rep 0-12 month(s) SAN ANTONIO TX 78249 $12.59/hr on w2 The Customer Service Rep ... Key Responsibilities: Assist caller to resolve question/issue by providing needing information or ...

Arrow Glass Industries

Be Seen First

Customer Service Representative CSR

Schertz, TX · On-site

$16 - $18/hr

... Customer Service Representative. Must be able to multi-task, with attention to detail in an ... Assist customers before, during and after a sale. The candidate should be able to work in a fast ...

Force Home Services

Customer Service Rep

Denton, TX

$60K/yr

We pay our Customer Service Reps a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions. We also offer an unlimited monthly individual bonus and unlimited ...

next page

Showing results 1-20

All JobsRbc Customer Service Representative JobsAssistant Rbc Customer Service Representative JobsAssistant Rbc Customer Service Representative Jobs in Texas

Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What is the role of a customer service assistant in a bank?

A customer service assistant in a bank helps clients with account inquiries, transactions, and service requests. They provide information about banking products, assist with account opening or closing, and ensure customer satisfaction through effective communication and problem-solving skills.

What skills are needed for RBC jobs?

For an Assistant RBC Customer Service Representative role, essential skills include strong communication, problem-solving abilities, and customer service experience. Knowledge of banking products, attention to detail, and proficiency with computer systems or CRM tools are also important for success in this position.

Is it better to work at TD or RBC?

For an Assistant RBC Customer Service Representative, both TD and RBC are major Canadian banks offering similar roles with competitive pay, benefits, and opportunities for advancement. The choice often depends on specific branch locations, team environment, and personal career goals, rather than significant differences in job responsibilities. Researching company culture and employee reviews can help determine which employer aligns better with individual preferences.

Why is RBC laying off employees?

RBC, like many financial institutions, may lay off employees due to restructuring, cost-cutting measures, or changes in business priorities. For roles such as Assistant RBC Customer Service Representative, layoffs are typically driven by organizational shifts or automation efforts, and affected employees are often offered support or redeployment options.
Assistant Rbc Customer Service Representative jobs near you

Customer Service Representative

Blue Cardinal Home Services, LLC

Lufkin, TX

$18/hr

Other

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Description

Customer Service Representative
Burke, TX


 McWilliams is Hiring Customer Service Representatives in Burke, TX!
Full-Time $18/Hour Three Consecutive Days Off Every Week


Do you love helping people and getting them taken care of right away? McWilliams is looking for two Customer Service Representatives (CSRs) to be the voice of our company. If you're organized, friendly, and thrive in a fast-paced environment, this is a great opportunity to join a team that keeps things moving and customers taken care of quickly. As our CSR, you'll be the first point of contact - helping customers with their HVAC and plumbing needs, getting them scheduled fast, and making sure they feel confident they called the right place.


What You'll Do

  • Answer incoming calls and get customers scheduled quickly
  • Assist customers with their HVAC and plumbing service needs
  • Communicate clearly and professionally with customers and technicians
  • Handle a high call volume while staying organized and efficient
  • Enter and update customer information accurately
  • Prioritize calls, including urgent and emergency requests
  • Deliver a great experience on every call

What We Offer

  • $18.00/hour
  • Consistent four-day schedule with Tuesday, Wednesday, and Thursday off - every week
  • Medical, dental, and vision benefits
  • PTO and paid holidays
  • Supportive team environment

Requirements

Must-Haves

  • 1+ years of CSR or call center experience in HVAC or plumbing company
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable following call scripts and processes (ServiceTitan knowledge a plus)
  • Positive attitude and team-first mindset
  • Weekend availability required
  • Must be 18 years of age or older to apply

Schedule: Full-time, in-office position
Training: First 4 weeks, Monday-Friday


Regular schedule after training:
Friday | 8:00 AM - 7:00 PM
Saturday | 8:00 AM - 7:00 PM
Sunday | 7:00 AM - 6:00 PM
Monday | 8:00 AM - 7:00 PM


If you enjoy helping people, staying busy, and making sure customers are taken care of quickly, we'd love to talk.

Apply