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Assistant Rbc Customer Service Representative Jobs in Minnesota

Customer Service Rep

Edina, MN · On-site

$16.50 - $22.50/hr

Customer Service Representative Assignment Length : ASAP - 12/31/25 Location : On-site at CBC FTE : 1.0 (or 40 HPW) Shift : 8 am - 4:30 pm- M-F Rate : $21-$23 DOE Contract to hire The Customer ...

We are looking for a full-time Customer Service Representatives in our Rogers office Monday-Friday from 9:30am-6pm. This is not a remote work opportunity. Apply today! If you value working with ...

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... Customer Service Representative (level I) to join our group. This position is based on site at our ... Maintain an organized and efficient filing structure * Assist with special projects as needed ...

We are looking for a full-time Customer Service Representatives in our Rogers office Monday-Friday from 9:30am-6pm. This is not a remote work opportunity. Apply today! If you value working with ...

Customer Service Representative

Floodwood, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative (Teller) Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Floodwood office. As a CSR, you will have the opportunity to help ...

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Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

Customer Service Representative

Pronto Heating & Air Conditioning

Edina, MN • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 hours ago


Job description

Join the Pronto Heating & Air Conditioning Team as a Customer Service Representative!
Location: Edina, MN
Position: Full-Time
Are you a motivated, customer-focused individual looking to make a difference? Pronto Heating & Air Conditioning, a trusted family-owned HVAC company with over 60 years of experience, is expanding and seeking a Customer Service Representative (CSR) to join our dynamic team! This full-time role combines customer service, administrative tasks, and dispatch duties, all while ensuring our clients receive the highest level of service.
Why Work with Us?
At Pronto Heating & Air Conditioning, we offer more than just a job - we offer a career with a supportive team and a company that values your contributions. Our employees are the backbone of our success, and we pride ourselves on providing competitive pay, outstanding benefits, and growth opportunities.
  • Competitive Pay: Starting at $21/hr + commission
  • Stay-on Bonus: $500 after 6 months
  • Comprehensive Benefits: Health, dental, paid vacation, vision, and 401(k)
  • Team Culture: A friendly, supportive, and fun work environment
  • Opportunities for Growth: We invest in your development and career advancement

What You'll Do
As a CSR and dispatcher at Pronto Heating & Air Conditioning, you'll play a crucial role in providing exceptional customer experiences. Every day will bring variety as you:
  • Engage with Customers: Answer incoming calls and make outgoing calls to assist clients, providing them with the information they need in a professional and friendly manner.
  • Coordinate Scheduling: Schedule appointments, ensuring our HVAC technicians arrive on time and maximize their efficiency.
  • Dispatch Calls: Assign and track HVAC service calls to field technicians, ensuring timely updates for clients.
  • Handle Administrative Duties: Help process permits, schedule inspections, complete rebate paperwork, handle equipment registration, and prepare follow-up packets.

Your ability to juggle multiple tasks while delivering outstanding service is key to our success.
What We're Looking For:
We want a dependable and detail-oriented individual who thrives in a fast-paced environment. If you have a passion for customer service and enjoy problem-solving, you'll be a perfect fit for our team!
  • 1+ years of customer service experience (Call center experience is a plus!)
  • Excellent communication skills, both written and verbal
  • Tech-savvy with strong computer skills (data entry, Excel knowledge)
  • Bilingual skills are a plus
  • Previous dispatch or home service experience is a bonus

Why Pronto Heating & Air Conditioning?
We are more than just an HVAC company - we are a team that values professionalism, respect, and reliability. We pride ourselves on our commitment to providing top-notch service to our clients, and we do it all while maintaining a fun, friendly atmosphere. We also understand the importance of work-life balance, so we offer paid vacation and great benefits to support your well-being.
Ready to join a growing company where your contributions truly matter? Apply today to become a part of the Pronto Heating & Air Conditioning team!