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Assistant Rbc Customer Service Representative Jobs in Minnesota

HOM Furniture

Customer Service Representative

Oakdale, MN · On-site

$17 - $18/hr

As such, they assist with questions and processing orders as needed. * Processes sales for accessories and other small purchases. * Occasionally, the Customer Service Representative works the sales ...

Apax Staffing LLC

Customer Service Rep

Minneapolis, MN · On-site

$16.75 - $22.75/hr

Customer Service Rep Edina, Minnesota, United States $ 21.00 - 23.00 (US Dollar) Customer Service Rep About the Job Customer Service Rep Job Title: Customer Service Representative Assignment Length:

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Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

Assistant Rbc Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Triangle Services

Minneapolis, MN

$16.75 - $22.75/hr

Other

Posted 18 days ago

Job description

Job Title: Customer Service Representative (CSR)
Company: Triangle Dies & Supplies (DFC Manufacturing Group)
Location: Brooklyn Park, MN
Job Type: Full-time | Hourly (Non-exempt)
About Triangle Dies & Supplies
Triangle Dies & Supplies is a long-standing manufacturer of steel rule cutting dies and die supplies that supports packaging and converting customers with specialized tooling solutions. We're known for delivering responsive service, strong product knowledge, and dependable turnaround times. As part of the DFC Manufacturing Group, we offer stability, growth, and the support of a broader manufacturing network.
If you enjoy being the key connection between customers, sales, design/CAD, and production-and you thrive in a fast-paced, deadline-driven environment-this role is for you.
Position Summary
The Customer Service Representative (CSR) is responsible for coordinating customer orders from start to finish while ensuring accuracy, clear communication, and on-time delivery. You will serve as the primary point of contact for customers and sales reps, working closely with internal teams to keep jobs moving smoothly through the production process.
Key Responsibilities
  • Serve as the primary contact for customers and sales reps regarding specifications, pricing, and order status
  • Review incoming orders and customer-provided materials for completeness and accuracy; verify details and approvals
  • Coordinate job scheduling with internal production teams and outside vendors as needed
  • Communicate proactively throughout production to resolve issues, confirm details, and ensure customer satisfaction
  • Enter orders, maintain job records, and manage priorities/logs to support on-time completion
  • Partner with design/CAD teams on artwork coordination, revisions, and file readiness
  • Prepare packing slips and shipping documentation; provide invoicing details to Accounts Receivable
  • Support additional customer service and administrative tasks as needed to keep operations running smoothly
Qualifications
  • High school diploma or equivalent required (Associate degree preferred)
  • 3-5 years of customer service experience (manufacturing or printing/packaging environment preferred)
  • Strong attention to detail and organization; ability to manage multiple priorities and deadlines
  • Excellent communication skills (phone, email, and in-person) with a customer-first mindset
  • Proficiency with Microsoft Office (Excel, Outlook, Word) and ability to learn order entry/ERP systems
  • Helpful but not required: ability to read/interpret blueprints or CAD drawings; comfort with basic math and problem-solving
Work Environment
This role is primarily in an office setting within a production environment. You may occasionally interact with the plant floor and production teams. The work is deadline-driven and requires accuracy, responsiveness, and professionalism.

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