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Assistant Rbc Customer Service Representative Jobs in Massachusetts

U-Haul

Customer Service Representative

East Walpole, MA · On-site

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

North Weymouth, MA · On-site

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Hathorne, MA · On-site

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

National Veterinary Associates

$17.50 - $23.75/hr

Job Summary Client Service Representative (CSR) will act as a liaison, provide product/services ... * Assist all clients by providing necessary instructions, information, and invoices, dispensing ...

Emerald Logistix

Customer Service Representative

Lawrence, MA · On-site

$16.75 - $22.75/hr

Customer Service Representative We are seeking a dedicated and customer-oriented Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely manner. * Assist ...

Domino's Franchise

Customer Service Rep

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Fitchburg, MA · On-site

$16.25 - $22/hr

Customer Service Rep You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make ...

Sila Services

Customer Service Representative

Stoneham, MA

$17.50 - $23.75/hr

Customer Service Representative| Stoneham, MA Tired of being just another tech on the schedule ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Domino's Franchise

Customer Service Rep

Gardner, MA · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Leominster, MA · On-site

$16.50 - $22.50/hr

Customer Service Rep You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make ...

Sila Services

Customer Service Representative

Stoneham, MA · On-site

$17.50 - $23.75/hr

Customer Service Representative\u007C Stoneham, MA Tired of being just another tech on the schedule ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Authority Brands

Customer Service Representative

Fitchburg, MA · On-site

$16.25 - $22/hr

Seasonal Customer Service Representative Mosquito Squad is passionate about helping protect families nationwide from the dangers and irritations of pest. The Seasonal Customer Service Representative ...

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All JobsRbc Customer Service Representative JobsAssistant Rbc Customer Service Representative JobsAssistant Rbc Customer Service Representative Jobs in Massachusetts

Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What are the most commonly searched types of Rbc Customer Service Representative jobs in Massachusetts?

The most popular types of Rbc Customer Service Representative jobs in Massachusetts are:

Assistant Rbc Customer Service Representative jobs near you

Customer Service Representative

West Bridgewater, MA • On-site

Risus Talent Partners
See more jobs at Risus Talent Partnersexternal

$16.50 - $22.50/hr

Other

Posted 9 days ago

Job description

Job Title: Customer Service Representative

Location: West Bridgewater, MA M- F

Salary: $60k- $65k


Mission of the Role (What you will be doing)

The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of contact for order management, service, and support, problem-solving and relevant project information for their internal and external customers.


Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements)

  • Process and confirm orders and/or communicate what needs to be ordered, the day they are received
  • Generate standard quotes within 24 - 48 hours of receipt
  • Answer phones by the 3rd ring, and all emails by the end of each day
  • Build accurate specs and inventory items within 24-48 hours
  • Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution
  • Monitor customer min/max, open orders, back orders and inventory levels alerting customers immediately to changes to deliver on time, in full and in spec
  • Must frequently use independent discretion, judgment and decision making skills to achieve quality and performance standards
  • Serve as liaison with sales, purchasing, design, manufacturing and shipping


Essential Functions (Essential/secondary functions that support the primary responsibilities)

  • Prepare proposals and miscellaneous correspondence
  • Maintain thorough customer records
  • Monitor and resolve slow payment issues
  • Assist with slow moving inventory
  • Expedite material based on customer needs


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