ZipRecruiter

Log In

1

Assistant Rbc Customer Service Representative Jobs in Massachusetts

Sila Services

Customer Service Rep

Stoneham, MA · On-site

$25 - $30/hr

... the need for a Customer Service Representative with a track record of providing exceptional ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Sila Services

Customer Service Rep

Stoneham, MA · On-site

$25 - $30/hr

... the need for a Customer Service Representative with a track record of providing exceptional ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Domino's

Customer Service Representative (CSR) #3756

Athol, MA · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Lazy River Products

Customer Service Representative

Dracut, MA · On-site

$15.75 - $21.50/hr

... assist a diverse customer base is a plus. Physical Requirement/Work Environment - * Retail store ... Customer Service Representative Industry: Adult-Use Cannabis (MA) Starting Pay Rate: $18.00/hour ...

Domino's

Customer Service Representative

Athol, MA · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

next page

Showing results 1-20

All JobsRbc Customer Service Representative JobsAssistant Rbc Customer Service Representative JobsAssistant Rbc Customer Service Representative Jobs in Massachusetts

Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What is the role of a customer service assistant in a bank?

A customer service assistant in a bank helps clients with account inquiries, transactions, and service requests. They provide information about banking products, assist with account opening or closing, and ensure customer satisfaction through effective communication and problem-solving skills.

What skills are needed for RBC jobs?

For an Assistant RBC Customer Service Representative role, essential skills include strong communication, problem-solving abilities, and customer service experience. Knowledge of banking products, attention to detail, and proficiency with computer systems or CRM tools are also important for success in this position.

Is it better to work at TD or RBC?

For an Assistant RBC Customer Service Representative, both TD and RBC are major Canadian banks offering similar roles with competitive pay, benefits, and opportunities for advancement. The choice often depends on specific branch locations, team environment, and personal career goals, rather than significant differences in job responsibilities. Researching company culture and employee reviews can help determine which employer aligns better with individual preferences.

Why is RBC laying off employees?

RBC, like many financial institutions, may lay off employees due to restructuring, cost-cutting measures, or changes in business priorities. For roles such as Assistant RBC Customer Service Representative, layoffs are typically driven by organizational shifts or automation efforts, and affected employees are often offered support or redeployment options.
What are the most commonly searched types of Rbc Customer Service Representative jobs in Massachusetts? The most popular types of Rbc Customer Service Representative jobs in Massachusetts are:
Assistant Rbc Customer Service Representative jobs near you

Customer Service Representative

Sila Services

Weymouth, MA • On-site

$25 - $30/hr

Full-time

Re-posted 7 days ago

Job description

Customer Service Representative
Boston Standard believes that great home services start with expertly trained staff who share our vision for superior quality work and unique solutions for all of our customers. Boston Standard's Customer Experience Team's mission is to provide the highest level of service by building tremendous value through engaging and compelling employee and customer experiences.
The Customer Service Representative works as the primary liaison between our customers and our field service technicians and sales professionals.
They are responsible for the following:
• Fielding inbound customer inquiries via phone call, text message, email, social platforms, and review sites.
• Screening, qualifying and scheduling appointments for our service technicians and outside sales team.
• Inputting customer data into our proprietary database.
The ideal Customer Experience Representative must have:
• The ability to work Saturday and Sundays 8:00am to 2:00pm - possibility to go full time.
• Excellent communication, organizational and interpersonal skills.
• A polished and professional demeanor.
• Self-motivation and discipline.
• An ambitious and competitive nature.
• Highly evolved customer service skills.
• A working knowledge of Microsoft office and computer savvy competence.
Requirements:
• BA/BS Preferred.
• Minimum of 3 years of professional call center customer service experience.
EOE F/M/V/D
$25 - $30 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply