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Assistant Rbc Customer Service Representative Jobs in Massachusetts

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Additional Duties that May be Required: * Assist at other E-ZPass MA facilities. * Assist in ...

Customer Service Representative

Lee, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Additional Duties that May be Required: * Assist at other E-ZPass MA facilities. * Assist in ...

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Additional Duties that May be Required: * Assist at other E-ZPass MA facilities. * Assist in ...

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Additional Duties that May be Required: * Assist at other E-ZPass MA facilities. * Assist in ...

Under the direction of the Customer Service Center Supervisors, the Customer Service Representative ... Additional Duties that May be Required: * Assist at other E-ZPass MA facilities. * Assist in ...

Under the direction of the Customer Service Center Supervisors, the Customer Service Representative ... Additional Duties that May be Required: * Assist at other E-ZPass MA facilities. * Assist in ...

CSR

Marlborough, MA · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Marlborough, MA | Full-Time | In-Office Love Helping People ... assist customers with scheduling and inquiries • Book appointments and update records in our ...

Customer Service Representative (CSR) #3756

Athol, MA · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Showing results 21-40

Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What are the most commonly searched types of Rbc Customer Service Representative jobs in Massachusetts?

The most popular types of Rbc Customer Service Representative jobs in Massachusetts are:

Customer Service Representative - CSR

Canton, MA • On-site

vTech Solution
IT Services • 51 - 200 employees

$17 - $23/hr

Other

Re-posted 4 days ago


Job description

Customer Service Representative - CSR

Full-time

Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.

2. Validate: A recruiter validates the candidates' experience and skill sets against our client's position.

3. Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates.

4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.

5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills.

6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.

7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location.

Job Description

Position Details:

Client: ComputerShare

Job Title: Customer Service Representative - CSR

Location: 250 Royall Street Canton, MA 02021

Duration: 3+ months [Strong possibilities of extension]

We are recruiting for AM & PM Shift Call Center Customer Service Representatives in Canton, MA. Apply Today!

*PM Shift Hours: 06:00PM to 11:00PM (Mon – Thu), and 12:00PM to 6:00PM (Sat)

*Opportunity for extra hours are Friday nights and Sunday day shifts!

Successful Call Center Customer Service Representative candidates should have the following skills:

• Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.

• Ability to handle a high volume of calls with varying degrees of questions or concerns

• Solution driven and excellent customer service both internally and externally

• Team player and ability to adapt quickly to the needs of a busy call center

What you will need to have to be a successful Call Center Customer Service Representative:

• Minimum High School Diploma/GED

• At least 1 year of customer service experience

• Excellent verbal and written communication skills

• Able to work in a team environment

** Must successfully pass a background check and drug test **

Awaiting your positive & Prompt response

Additional Information

All your information will be kept confidential according to EEO guidelines.


vTech Solution logo

About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

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