Job Description - Customer Service Rep Job Summary The Customer Service Rep will provide clerical and administrative support to ensure efficient office operations. The ideal candidate is highly organized, detail-oriented, and proficient in Excel and data management. Key Responsibilities Provide administrative and clerical support to management and teams Prepare, maintain, and update reports, trackers, and databases using Excel Handle correspondence, scheduling, and document management Perform accurate and timely data entry Assist with filing, scanning, and record maintenance Support internal coordination and office operations Maintain confidentiality of sensitive information Required Skills & Qualifications High school diploma or equivalent; Associate/Bachelor's degree preferred Previous experience as an Administrative Assistant or similar role preferred Advanced Excel skills (formulas, pivot tables, VLOOKUP preferred) Fast and accurate typing skills Strong organizational and time-management skills Proficiency in Microsoft Office Suite Assessment Requirement.