Shure ULXD4Q Quad Digital Wireless Receivers * Support Q-SYS audio systems, including: * Q-SYS CX-Q ... Monitor system performance and proactively identify issues before they impact users. * Assist with ...
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Shure ULXD4Q Quad Digital Wireless Receivers * Support Q-SYS audio systems, including: * Q-SYS CX-Q ... Monitor system performance and proactively identify issues before they impact users. * Assist with ...
Enterprise Audio Visual Systems Specialist
Dearborn, MI · On-site
$40 - $45/hr
Shure ULXD4Q Quad Digital Wireless Receivers * Support Q-SYS audio systems, including: * Q-SYS CX-Q ... Monitor system performance and proactively identify issues before they impact users. * Assist with ...
Enterprise Audio Visual Systems Specialist
Dearborn, MI · On-site
$40 - $45/hr
Shure ULXD4Q Quad Digital Wireless Receivers * Support Q-SYS audio systems, including: * Q-SYS CX-Q ... Monitor system performance and proactively identify issues before they impact users. * Assist with ...
If you are passionate about selling wireless, helping customers, and leading a team we are looking ... Fully understand and assist in educating personnel on the compensation plan and ensure employees ...
If you are passionate about selling wireless, helping customers, and leading a team we are looking ... Fully understand and assist in educating personnel on the compensation plan and ensure employees ...
Sales Advocate (62106)
Traverse City, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (62106)
Traverse City, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (64285)
Livonia, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
New
Sales Advocate (64285)
Livonia, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
New
Sales Advocate (63881)
Hillsdale, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63881)
Hillsdale, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63780)
Mount Pleasant, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63780)
Mount Pleasant, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (62733)
West Branch, MI · On-site
$25K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (62733)
West Branch, MI · On-site
$25K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (62108)
Mount Pleasant, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (62108)
Mount Pleasant, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63293)
Holland, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63293)
Holland, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63008)
Ludington, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63008)
Ludington, MI · On-site
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63911)
Inkster, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63911)
Inkster, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63856)
Marquette, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63856)
Marquette, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63918)
Livonia, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Sales Advocate (63918)
Livonia, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Bilingual Sales Advocate (64173)
Ludington, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Bilingual Sales Advocate (64173)
Ludington, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
New
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
New
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Bilingual Sales Advocate (63242)
Warren, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Bilingual Sales Advocate (63242)
Warren, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Bilingual Sales Advocate (64172)
Cadillac, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Bilingual Sales Advocate (64172)
Cadillac, MI · On-site
$30K - $50K/yr
... wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our ... Represent our Company and the Cricket brand with the utmost professionalism and courtesy. * Assist ...
Assistant Q Link Wireless information
What is an assistant Q Link Wireless?
Assistant Q Link Wireless jobs typically involve supporting the daily operations of Q Link Wireless, a company that provides free and low-cost phone service through government programs. Assistants may help with administrative tasks, customer service, data entry, and responding to customer inquiries. These roles require good communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. They play a vital role in ensuring customers receive timely support and accurate information about their wireless services.
What are the key skills and qualifications needed to thrive as an assistant at Q Link Wireless, and why are they important?
To thrive as an Assistant at Q Link Wireless, you need strong customer service skills, basic technical troubleshooting abilities, and familiarity with mobile devices or telecommunications, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems and proficiency in using internal support platforms are often required. Excellent communication, patience, and problem-solving skills help you effectively address customer inquiries and resolve issues. These skills are crucial for ensuring customer satisfaction, efficient support, and smooth daily operations in a fast-paced wireless service environment.
What are some common challenges an assistant at Q Link Wireless might face, and how can they be managed?
As an Assistant at Q Link Wireless, some common challenges include managing a high volume of customer inquiries, adapting to rapidly changing technology, and maintaining product knowledge. The role often requires strong organizational skills to keep up with multiple tasks and deadlines. Collaborating effectively with both the customer service team and technical support staff can help manage these challenges, along with ongoing training to stay updated on wireless products and company procedures.
What is the difference between Assistant Q Link Wireless vs Customer Service Representative?
| Aspect | Assistant Q Link Wireless | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training often provided |
| Work Environment | Call centers, remote work, or retail locations | Call centers, retail stores, or remote |
| Industry Usage | Telecommunications, wireless services | Telecommunications, customer support |
Both roles involve assisting customers, often via phone or online, with a focus on wireless services. An Assistant Q Link Wireless typically supports specific company products and services, while a Customer Service Representative may work across various companies and industries. The main differences lie in the specific employer and sometimes the scope of responsibilities, but both require similar credentials and work environments.
What are the most commonly searched types of Q Link Wireless jobs in Michigan?
The most popular types of Q Link Wireless jobs in Michigan are:
What are popular job titles related to Assistant Q Link Wireless jobs in Michigan?
For Assistant Q Link Wireless jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Assistant Q Link Wireless jobs in Michigan look for?
The top searched job categories for Assistant Q Link Wireless jobs in Michigan are:
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What cities in Michigan are hiring for Assistant Q Link Wireless jobs?
Cities in Michigan with the most Assistant Q Link Wireless job openings:
Full-time
Posted 13 days ago
Job description
Position Summary
Jackson Dawson is hiring an experienced Enterprise Audio Visual (AV) Systems Specialist to join our IT Infrastructure team. In this role, you will support, maintain, troubleshoot, and optimize the enterprise AV environment across all Jackson Dawson office locations.
The ideal candidate brings hands-on expertise with professional audio systems, enterprise AV networking, Microsoft Teams Rooms, and commercial AV technologies. This is a hands-on technical support position focused on ensuring the reliability and performance of conference rooms, executive boardrooms, training spaces, and company-wide collaboration technologies.
The Specialist partners closely with the IT Infrastructure and Facilities teams to deliver exceptional support and maintain a stable, dependable AV environment. This role reports to Manager, Infrastructure & Help Desk.
Work Environment: On-site, Dearborn, MI
Responsibilities
Support and Troubleshooting
- Support, maintain, and troubleshoot enterprise AV systems across multiple office locations.
- Diagnose and resolve audio, video, control system, and networking issues throughout the AV signal chain.
- Troubleshoot microphones, speakers, amplifiers, cameras, displays, touch panels, and room control equipment.
- Identify and resolve hardware, software, and network-related AV issues.
- Deliver calm, professional support to executives and staff during live events.
Audio Systems
- Maintain and support Shure wireless microphone systems, including:
- Shure ULXD4 Digital Wireless Receivers
- Shure ULXD4Q Quad Digital Wireless Receivers
- Support Q-SYS audio systems, including:
- Q-SYS CX-Q 2K4 Network Amplifiers
- Q-SYS DSP environments
- Audio routing and system health monitoring
AV Networking and Collaboration Platforms
- Maintain and troubleshoot NetGear AV Series switches, including the M4250-40G8F PoE+ AV switch.
- Apply TCP/IP, VLAN, PoE, QoS, and multicast fundamentals within AV-over-IP environments.
- Support Microsoft Teams Rooms and related conference room technologies.
- Configure and support Dante audio networking across AV-over-IP environments.
Maintenance and Lifecycle Management
- Perform firmware updates and preventative maintenance on AV hardware.
- Monitor system performance and proactively identify issues before they impact users.
- Assist with hardware replacements, upgrades, and equipment lifecycle management.
- Coordinate with third-party AV vendors when advanced support or warranty service is needed.
- Maintain accurate documentation of AV systems, room inventories, and support procedures.
Event and Executive Support
- Provide technical support for executive meetings, company events, and high-profile presentations.
- Participate in after-hours maintenance and emergency support as needed.
- Perform other duties as assigned by management.
Qualifications
Required
- 5+ years of experience supporting commercial or enterprise AV environments.
- Strong troubleshooting skills with professional audio and video systems.
- Hands-on experience supporting Shure ULX-D wireless microphone systems.
- Experience supporting Q-SYS environments.
- Experience with NetGear AV switches or comparable enterprise AV networking platforms.
- Working knowledge of Dante audio networking.
- Experience supporting Microsoft Teams Rooms.
- Solid understanding of TCP/IP networking, VLANs, PoE, QoS, and multicast.
- Proven ability to diagnose hardware, software, and network-related AV issues.
- Excellent customer service, communication, and problem-solving skills.
- Ability to prioritize multiple support requests in a fast-paced environment.
Preferred Certifications and Experience
- AVIXA CTS Certification
- Q-SYS Level 1 or Level 2 Certification
- Dante Certification
- Shure Wireless Certification
- Experience with Crestron or Extron control systems
- Experience supporting executive boardrooms and conference centers
- Familiarity with digital signage and PTZ camera systems
Working Conditions
- Extended periods (6+ hours per day) seated at a desk working on a computer.
- Regular use of hands to operate a computer keyboard, mouse, and telephone keypad.
- Occasional standing, climbing, balancing, stooping, kneeling, crouching, or crawling for extended periods.
- Ability to lift up to 35 pounds as needed.
About Jackson Dawson
Sourced by ZipRecruiter
Industry
Marketing
Company size
501 - 1,000 Employees
Headquarters location
Dearborn, MI, US
Year founded
1980