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Assistant Peloton Customer Service Jobs in Decatur, IL

HMG Careers

Remote Customer Service and Sales

Decatur, IL · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Domino's

Customer Service Rep(02803) - 1135 W. Wood

Decatur, IL · On-site

$15.50 - $21/hr

Collaborate with team members to ensure smooth operations during busy periods * Assist with various ... Excellent customer service skills with a friendly and professional demeanor * Strong communication ...

Consociate Health

Customer Care Representative

Decatur, IL

$15.50 - $21/hr

... * Assist walk-in customers with plan/claim questions. * Answer email inquiries from members ... Provide and promote the delivery of services with a prevailing attitude of respect and recognition ...

Consociate

Customer Care Representative

Decatur, IL

$15.50 - $21/hr

... * Assist walk-in customers with plan/claim questions. * Answer email inquiries from members ... Provide and promote the delivery of services with a prevailing attitude of respect and recognition ...

DCC Propane, LLC

Customer Care Representative

Decatur, IL · On-site

$17 - $19/hr

To provide service support and coordinate activities in the area of service to ensure safe, timely ... Process payments and maintain customer accounts. * Assist with light collections or handle billing ...

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All JobsAssistant Peloton Customer Service JobsAssistant Peloton Customer Service Jobs in Decatur, IL

Assistant Peloton Customer Service information

See Decatur, IL salary details

$11

$19

$27

How much do assistant peloton customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for assistant peloton customer service in Decatur, IL is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.16 per hour, depending on experience, location, and employer.

How to get hired at Peloton?

To get hired as an Assistant Peloton Customer Service representative, candidates should apply through Peloton's careers website, ensuring they meet the job requirements such as excellent communication skills and customer service experience. Preparing for interviews by understanding Peloton's products and company culture can improve chances. Relevant skills include problem-solving, familiarity with CRM tools, and a positive attitude toward fitness technology.

Does Peloton allow remote work?

Peloton offers some remote work opportunities for roles like Assistant Customer Service, depending on the position and department. Many customer service roles may require on-site presence or hybrid arrangements, but remote options are available for certain positions and are often specified in the job listing. Candidates should review individual job postings for specific remote work policies and requirements.

What is the difference between Assistant Peloton Customer Service vs Peloton Technical Support?

AspectAssistant Peloton Customer ServicePeloton Technical Support
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, possibly certifications
Work EnvironmentCall centers, remote or in-person customer serviceTechnical support centers, remote troubleshooting
Employer & IndustryPeloton, fitness technology industryPeloton, fitness technology industry

Assistant Peloton Customer Service primarily handles customer inquiries, account issues, and product information, focusing on communication and customer satisfaction. Peloton Technical Support deals with technical troubleshooting, device setup, and resolving hardware or software problems. While both roles support Peloton users, the Customer Service role emphasizes customer interaction, whereas Technical Support requires technical expertise.

Does Peloton offer part-time positions?

Peloton offers part-time positions for roles such as Assistant Customer Service, which typically involve flexible schedules and may require specific skills like communication and problem-solving. Availability of part-time roles can vary based on location and business needs.

What does an Assistant Peloton Customer Service representative do?

An Assistant Peloton Customer Service representative helps customers with questions and issues related to Peloton products and services. This includes assisting with account management, technical troubleshooting, order tracking, and providing information about Peloton equipment or subscriptions. They communicate with customers via phone, email, or chat to ensure a positive experience and resolve concerns efficiently. Their goal is to deliver excellent service and support to Peloton users.

What are some typical challenges faced by Assistant Peloton Customer Service representatives, and how can they be addressed?

Assistant Peloton Customer Service representatives often encounter challenges such as handling high volumes of customer inquiries, troubleshooting technical issues with equipment, and managing escalations from dissatisfied customers. Success in this role requires strong communication skills, patience, and the ability to quickly learn about Peloton’s products and digital systems. Team members are supported with ongoing training and have access to a collaborative environment where sharing solutions and best practices is encouraged. Regular feedback sessions and knowledge-sharing help representatives continuously improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as an Assistant Peloton Customer Service representative, and why are they important?

To thrive as an Assistant Peloton Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, typically supported by a high school diploma or equivalent. Familiarity with CRM systems like Salesforce, helpdesk platforms, and Peloton’s product ecosystem is essential. Patience, active listening, and a customer-first attitude are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and the ability to represent the Peloton brand positively.

Is Peloton customer service good?

Peloton customer service roles, such as Assistant Peloton Customer Service, are generally evaluated based on communication skills and problem-solving abilities. Customer feedback on Peloton's support varies, with some users reporting positive experiences and others citing delays or issues. The quality of service can depend on individual interactions and the specific support channels used.
What are popular job titles related to Assistant Peloton Customer Service jobs in Decatur, IL? For Assistant Peloton Customer Service jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Assistant Peloton Customer Service jobs in Decatur, IL look for? The top searched job categories for Assistant Peloton Customer Service jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Assistant Peloton Customer Service jobs? Cities near Decatur, IL with the most Assistant Peloton Customer Service job openings:
Assistant Peloton Customer Service jobs near you
Infographic showing various Assistant Peloton Customer Service job openings in Decatur, IL as of June 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $40,401 per year, or $19.4 per hour.

Customer Service Professional-PT (Remote)

Lyfserv Communications Ltd. Co.

Texas, IL • Remote

$12.75 - $16/hr

Part-time

Posted 14 days ago

Job description

Job role:  

If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. 


Responsibilities:

  • Provide customer service, assist with customer issues.
  • Receive and respond to calls in a timely manner
  • Make notations on customer accounts

Requirements:

  • No Experience is required but preferred



For At Home position must have minimum required equipment listed on our website.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: PART_TIME

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