Assistant Operations Manager Jobs in Crofton, MD

Who is CADY? 

CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary- because each of our guests, school partners, and team members are utterly extraordinary.  

Who You Are
You are an ambitious, detail-oriented team member who thrives on building meaningful connections with people. You have a passion for contributing to memorable experiences and find excitement in being part of someone’s story. You enjoy working diligently, celebrating successes, and supporting a team to exceed expectations. You’re eager to grow in a dynamic environment and be rewarded for your contributions!

Job Summary
The CADY Assistant Photo Operations Manager supports the Photography Operations Manager in overseeing a team of hourly photographers to deliver memorable photography experiences. This role involves assisting with photographer coordination, logistics, scheduling, and equipment maintenance while ensuring high standards of customer service and creativity. A successful Assistant Photography Operations Manager will demonstrate strong organizational skills, a collaborative spirit, and a commitment to supporting the team’s vision for exceptional photography.

Responsibilities

1. Assist in executing photography events, Senior portrait sessions, and photography processing in alignment with CADY’s operational, photographic, and customer service standards.
2. Support the hiring, training, and coaching of photographers and service-minded team members under the direction of the Photography Operations Manager.
3. Help maintain staff schedules and labor hours to align with the internal staffing budget.
4. Collaborate with internal teams, such as Sales & School Support, to ensure photographers are equipped with necessary event details.
5. Assist in conducting regular check-ins with photographers to provide feedback on their work quality.
6. Support the timely maintenance of event job statuses by coordinating with Image Processors.
7. Help ensure proper workflows are followed during event downloading to prevent loss or corruption of images.
8. Assist in managing the maintenance of CADY equipment, including vans, photography equipment, and event supplies, per company procedures.
9. Contribute to the preparation of daily and weekly reports regarding internal KPIs and deliver feedback regarding these KPI’s.
10. Other duties and responsibilities as assigned by the Photography Operations Manager.

JOB REQUIREMENTS 

Qualifications/Skill Requirements

• Must be at least 18 years of age.
• Must pass a satisfactory background check.
• Valid driver’s license and reliable transportation.
• Available to work weekend hours during the busy season.
• Professional demeanor with customers and team members.
• Familiarity with business systems and a willingness to learn new platforms.
• Ability to support and motivate a team to achieve high standards.
• Ability to stay organized and efficient in a fast-paced environment while remaining calm under pressure.

Experience

• Experience supporting or managing a team (10 or more preferred) and working within deadlines.
• Minimum of 2 years of photography experience preferred.
• Creative problem-solving skills.

Education

• High School diploma or equivalent.

Physical Requirements and Environmental Factors

• This role physically requires frequent standing and walking for long shifts and extended periods of time
• Bending and lifting equipment up to 40 lbs.
• Able to bend or stoop
• Work indoors and outdoors in varying weather conditions
• Able to ascend and descend a ladder
• Able to read, write and speak in English
• Able to verbally communicate with customers and team members
• Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, tight spaces and crowded areas) 
• Team members must be comfortable working in fast-paced, high-energy environments with music, crowds, and lighting equipment