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Administrative Assistant (Part-Time; Sarasota, Fl)

Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

We are on the lookout for an experienced Administrative Assistant to join our team in our Sarasota, FL office. Reporting directly to the Branch Manager, the Administrative Assistant provides comprehensive administrative and secretarial support to the Branch Manager and field office adjusters. This role is responsible for managing office operations, coordinating communications, organizing information, and supporting special projects. The position requires handling confidential information, interacting with internal and external stakeholders, and exercising independent judgment to prioritize and organize a diverse workload.

Key Responsibilities

• Coordinate and schedule meetings, travel arrangements, conferences, and departmental activities
• Maintain and organize filing systems, ensuring easy retrieval and proper documentation
• Manage high volumes of information, incoming calls, and correspondence
• Create and set up new claim files; transmit electronic reports to clients on the same day
• Respond promptly to client emails and ensure report distribution within one business day
• Sort, scan, and distribute incoming mail; draft responses to inquiries as needed
• Answer and manage phone calls, including handling routine and non-routine questions
• Handle confidential and sensitive information with discretion
• Support both independent and team-based projects, including ongoing and ad hoc assignments
• Prepare and format correspondence, memos, reports, charts, and presentations with a high degree of accuracy
• Proofread documents for spelling, grammar, clarity, and formatting

Skills, Knowledge & Expertise

• High school diploma or equivalent
• At least one year of administrative experience
• Associate's degree preferred
• Two years of related experience
• Excellent time management skills
• Excellent verbal and written skills
• Possess the ability to handle confidential information
• Can exercise independent judgment to prioritize and organize a diverse workload
• Superb organizational and attention to detail skills

Equal Employment Opportunity & Legal Notices

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair-chance hiring requirements.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.