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Assistant Multilingual Customer Service Jobs in Georgia

Wipro

Bilingual CSR

Atlanta, GA · On-site

$25K - $50K/mo

Bilingual CSR City: Atlanta State/Province: Georgia Posting Start Date: 7/1/26 Wipro Limited (NYSE ... * Assist clients with navigating around product menus and facilitate better understanding of ...

Primerica

Bilingual Customer Service Rep

Duluth, GA

$35K - $37K/yr

About this Position The Bi-lingual CSR1 answers telephone and written inquiries from clients and ... Previous customer service experience preferred * Excellent verbal and written communication skills ...

Primerica, Inc.

Bilingual Customer Service Rep

Duluth, GA · On-site

$35K - $37K/yr

About this Position The Bi-lingual CSR1 answers telephone and written inquiries from clients and ... Previous customer service experience preferred * Excellent verbal and written communication skills ...

Primerica

Bilingual Customer Service Rep

Duluth, GA · On-site

$35K - $37K/yr

About this Position The Bi-lingual CSR1 answers telephone and written inquiries from clients and ... Previous customer service experience preferred * Excellent verbal and written communication skills ...

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Assistant Multilingual Customer Service information

What is the difference between Assistant Multilingual Customer Service vs Customer Support Specialist?

AspectAssistant Multilingual Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; language proficiency certificationsHigh school diploma; technical or product knowledge often preferred
Work EnvironmentCall centers, online chat, email support in multilingual settingsCustomer service departments, technical support teams, online platforms
Employer & IndustryRetail, telecom, e-commerce, hospitalityTech companies, service providers, retail

Assistant Multilingual Customer Service focuses on providing support in multiple languages, often handling basic inquiries. Customer Support Specialists typically handle more technical or complex issues, requiring deeper product knowledge. Both roles are essential in customer service but differ in language requirements and complexity of support provided.

What cities in Georgia are hiring for Assistant Multilingual Customer Service jobs?

Cities in Georgia with the most Assistant Multilingual Customer Service job openings:

Assistant Multilingual Customer Service jobs near you

Bilingual Customer Service Representative

Bobby Dodd Institute

Atlanta, GA • On-site

$15 - $18.75/hr

Other

Re-posted 11 days ago

Job description

Job Title: Bilingual Contact Center Agent
Function: Contact Center Operations
Office Location: College Park
Workplace Type: Onsite
Employee Status: Full-Time
Hours: M-F 10:00 AM to 7:00 or 11:00 AM to 8:00 PM
BDI Bobby Dodd Institute empowers people with differing abilities to maximize their potential by securing economic self-sufficiency, independence, and inclusion within their communities. We do this by offering programs and consulting services for individuals with disabilities and their loved ones.
Our contact center BPO (Business Process Outsourcing), allows us to create tailored partnerships that financially support our nonprofit programs.
Job Description: Our Bilingual Contact Center agent will take English and Spanish Calls from our client's members. You must maintain a positive, empathetic, and professional attitude toward our customers by creating a positive customer experience. This position requires a passion for problem-solving, both verbal and written communication.
Job Responsibilities:
  • Answers phones and research inquiries concerning benefits and enrollment.
  • Research and document/update databases such as network-to-network changes and CRM documentation.
  • Provides information to internal and external customers.
  • Regenerates copies of pertinent correspondence.
  • Processes additional assignments, such as PCM changes, address changes, ID card replacements, referral and authorization status calls, data entry, etc.
  • Demonstrates regular, reliable, and predictable attendance.
  • Other duties as assigned.
Job Requirements
  • Must speak, read and write the English language.
  • Must speak and comprehend the English and Spanish languages.
  • High School Diploma or GED
  • 1 year of contact center, customer service, insurance, or medical experience preferred.
  • Any combination of academic education, professional training, or work experience demonstrating the ability to perform the position's duties.
  • Excellent interpersonal, communication and organization, and multi-tasking skills
  • Ability to read, comprehend and explain benefits in a clear, concise, and professional manner.
  • Strong PC skills, including MS Word and Excel, and Lotus Notes.
  • Able to write clear and concise notes.
  • Personnel shall maintain skills through continued and ongoing training through the Centene/HNFS Cornerstone Learning Management System (LMS)
  • Pass Skills assessment during the hiring process

The CSR may be asked to complete other duties as assigned by management.Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that the employee requests for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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