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Assistant Multi Factor Authentication Jobs in Raleigh, NC

Service Desk L1

Morrisville, NC ยท On-site

$19.25 - $26.25/hr

... Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. โ€ข Provide basic VPN support, including connectivity troubleshooting, user login issues, and ...

Service desk Analyst

Morrisville, NC ยท On-site

$19.25 - $26.25/hr

Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. * Provide basic VPN support, including connectivity troubleshooting, user login ...

Service desk Analyst

Morrisville, NC ยท On-site

$18 - $21/hr

Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. * Provide basic VPN support, including connectivity troubleshooting, user login ...

IT Support Technician

Durham, NC

$20.75 - $28.50/hr

... thinking, and be able to assist and collaborate with other members of the Corporate IT and ... multi-factor authentication Application support experience with Zoom, Box, Azure Knowledge of ...

IT Support Technician

Durham, NC ยท On-site

$20.75 - $28.50/hr

... thinking, and be able to assist and collaborate with other members of the Corporate IT and ... multi-factor authentication Application support experience with Zoom, Box, Azure Knowledge of ...

Sr Security Engineer - IAM

Raleigh, NC

$111K - $152K/yr

... IGA), Multi-Factor Authentication (MFA), Active Directory (AD), Customer Identity and Access ... Responsibilities: * (30%) Assist with implementation and maintenance of technical security ...

Sr Security Engineer - IAM

Raleigh, NC

$111K - $152K/yr

... IGA), Multi-Factor Authentication (MFA), Active Directory (AD), Customer Identity and Access ... Responsibilities: * (30%) Assist with implementation and maintenance of technical security ...

Workday Security Analyst

Raleigh, NC ยท Hybrid

$130K - $140K/yr

Experience configuring Authentication Policies, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). 2+ years of experience in data analysis and reporting, including custom reports and ...

... IGA), Multi-Factor Authentication (MFA), Active Directory (AD), Customer Identity and Access ... ) Assist in the configuration and tuning of security tools and integrations with enterprise ...

... IGA), Multi-Factor Authentication (MFA), Active Directory (AD), Customer Identity and Access ... ) Assist in the configuration and tuning of security tools and integrations with enterprise ...

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Assistant Multi Factor Authentication information

What is the difference between Assistant Multi Factor Authentication vs Security Analyst?

AspectAssistant Multi Factor AuthenticationSecurity Analyst
CredentialsCertifications in cybersecurity, MFA protocolsCertifications in cybersecurity, risk management
Work EnvironmentIT support, helpdesk, security teamsSecurity operations centers, IT departments
Employer & IndustryTech companies, financial institutionsAny organization with cybersecurity needs

Assistant Multi Factor Authentication roles focus on supporting MFA implementation and user assistance, often within IT support teams. Security Analysts have a broader scope, analyzing security threats and managing overall security strategies. While both roles require cybersecurity knowledge, Security Analysts typically have more advanced certifications and responsibilities. The two roles complement each other in maintaining organizational security but differ in scope and seniority.

What are the most commonly searched types of Multi Factor Authentication jobs in Raleigh, NC? The most popular types of Multi Factor Authentication jobs in Raleigh, NC are:
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What cities near Raleigh, NC are hiring for Assistant Multi Factor Authentication jobs? Cities near Raleigh, NC with the most Assistant Multi Factor Authentication job openings:
Job Position : Service Desk L1

Job Position : Service Desk L1

Noblesoft Technologies

Morrisville, NC โ€ข On-site

$19.25 - $26.25/hr

Contractor

Posted 29 days ago


Job description

Job Positionย ย ย  : Service Desk L1

Location ย ย ย ย ย ย ย ย : Morrisville NC
ย 

Job Description

  • Provide first-level technical supportย via phone, email, chat, or ticketing tools (Jira / ServiceNow).
  • Troubleshoot Windows 11ย issues including login problems, performance issues, system configuration errors, and printer/peripheral support.
  • Manage user accounts in Azure Active Directoryย including password resets, account unlocks, license assignments, and group membership updates as per SOP.
  • Support Microsoft 365 applicationsโ€”Outlook, Teams, OneDrive, SharePointโ€”covering login errors, sync issues, and basic configuration.
  • Handle MFA (Multi-Factor Authentication)ย and password resetย issues, authenticator setup, and related access problems.
  • Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks.
  • Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues.
  • Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity.
  • Maintain clear and professional communication with end users and update tickets with accurate notes.
  • Follow SOPs, adhere to security policies, and contribute to knowledge base improvements.
  • Knowledge in identifying desktop, laptop, and printer issues.

Eligibility, Knowledge, Skills & Experience

  • 1โ€“5 years in a Service Desk or in an IT Support role.
  • Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting.
  • Phone support experience is mandatory.
  • Experience in Technical helpdesk or technical call center support is required.
  • Hands-on experience with Azure AD, Intune/MDM, MFA, and VPNย support.
  • Familiarity with ticketing tools like ServiceNowย or Jira Service Management.
  • Excellent communication, customer service capability, and problem-solving skills.
  • Ability to follow processes and work in a structured SLA-driven environment.
  • A proactive mindset with the ability to make a meaningful impact.
  • Customer focused with the eagerness to learn and grow continuously.
  • A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.