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Assistant Manager Supervisor Jobs in Massachusetts

Coffee Haven's Assistant Managers & Supervisors work directly with our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and ...

Coffee Haven's Assistant Managers & Supervisors work directly with our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and ...

Coffee Haven's Assistant Managers & Supervisors work directly with our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and ...

Motivating and directing team members and Shift Supervisors to do what it takes to exceed guest ... Assistant Manager Minimum Requirements: * One or more years of management/supervisory experience in ...

Motivating and directing team members and Shift Supervisors to do what it takes to exceed guest ... Assistant Manager Minimum Requirements: * One or more years of management/supervisory experience in ...

Motivating and directing team members and Shift Supervisors to do what it takes to exceed guest ... Assistant Manager Minimum Requirements: * One or more years of management/supervisory experience in ...

Motivating and directing team members and Shift Supervisors to do what it takes to exceed guest ... Assistant Manager Minimum Requirements: * One or more years of management/supervisory experience in ...

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Assistant Manager Supervisor information

What does an assistant manager supervisor do?

An Assistant Manager Supervisor is responsible for supporting the manager in overseeing daily operations and supervising staff within a department or business. They help ensure that company policies are followed, assist with scheduling, handle customer concerns, and provide guidance to employees. Their role often includes training new team members, monitoring performance, and stepping in to resolve conflicts or issues. By acting as a bridge between upper management and staff, they help maintain smooth workflow and achieve business goals.

How does an assistant manager supervisor typically balance their own responsibilities with supporting their team?

An Assistant Manager Supervisor often needs to juggle direct operational duties, such as overseeing daily workflows and ensuring targets are met, with supporting and coaching team members. This balance is achieved by prioritizing tasks, delegating appropriate responsibilities, and maintaining open communication with staff. Regular check-ins, clear goal-setting, and proactive problem-solving are common strategies to ensure both individual tasks and team development are managed effectively. Successful Assistant Manager Supervisors foster a collaborative work environment while also handling administrative and strategic functions.

What are the key skills and qualifications needed to thrive as an assistant manager supervisor, and why are they important?

To thrive as an Assistant Manager Supervisor, you need strong leadership abilities, organizational skills, and experience in team management, often supported by a degree in business or a related field. Familiarity with scheduling software, point-of-sale (POS) systems, and basic HR tools is typically required. Outstanding communication, conflict resolution, and problem-solving skills help set candidates apart in this role. These skills ensure smooth daily operations, high employee performance, and effective resolution of challenges in a supervisory environment.

Is an assistant manager a supervisor role?

An assistant manager is typically considered a supervisory role, responsible for overseeing staff, supporting management, and ensuring daily operations run smoothly. They often have authority to make decisions, delegate tasks, and may supervise employees directly, depending on the organization’s structure.

What are the most commonly searched types of Manager Supervisor jobs in Massachusetts?

The most popular types of Manager Supervisor jobs in Massachusetts are:

What cities in Massachusetts are hiring for Assistant Manager Supervisor jobs?

Cities in Massachusetts with the most Assistant Manager Supervisor job openings:

Assistant Manager / Supervisor

Coffee Haven

Holliston, MA • On-site

$19 - $22/hr

Full-time

Re-posted 15 days ago


Job description

Coffee Haven's Assistant Managers & Supervisors work directly with our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and drinks. Their responsibilities include taking orders, preparing bagels, sandwiches, and salads, helping on cash registers, coffee station, inventory, and more.

For this role we are seeking an experienced member of our team who can help ensure we are running as efficiently and effectively as possible. The ideal candidate has experience with restaurant opening/closing processes and has worked in a restaurant environment for 1-2 years or more.

About Us: Coffee Haven is the leading bakery cafe in the area and we are continuing to grow our team. Holliston needs you! Our team is made up of folks who have been with us for years and many new people as well - it's a fast paced but friendly environment where our customers and our team put kindness and service first.

Compensation and Benefits:

  • Competitive Pay
  • Flexible Working Hours
  • Tip Pooling
  • Employee Discount
  • Free gym membership
  • Compensation: $19-$22

 Responsibilities:

  • Take customer orders, prepare bagels, sandwiches, salads, etc.
  • Step in to help in any of the service areas as needed
  • Accept guest payment, process credit card charges and make change (if applicable).
  • Present food/drink options, make recommendations and answer questions regarding our products.
  • Maintain cleanliness in all areas of the cafe
  • Report all equipment problems and maintenance issues to General Manager.
  • Assist the restocking and replenishment of inventory and supplies.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the General Manager or immediate supervisor. 

Qualifications:

  • Be able to communicate and understand the predominant language(s) of our guests.
  • Have working knowledge of cafe/restaurant operations.
  • Possess basic math skills and have the ability to handle money and operate a cash register.
  • Be able to work in a standing position for long periods of time
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds. 

Coffee Haven is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.