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Assistant Manager Ecommerce Operation Jobs (NOW HIRING)

Lifetime Brands

eCommerce Coorindator

Garden City, NY · On-site

$65K - $75K/yr

Ownership of performance, and day-to-day management, coordination and execution of site's content operations and customer experience. * Manage e-commerce marketing calendar that includes homepage ...

Sbhonline

Based on Experience Position Overview A growing e-commerce operation in Eatontown, NJ is seeking a ... Manage multiple products and photography projects simultaneously. E-Commerce Content * Create high ...

National Oak

Ecommerce Manager

Lakeland, FL · On-site

As the Ecommerce Manager, you will be working on a team dedicated to implementing our online sales ... decisions. * Assist in ecommerce operational activities such as order fulfillment, customer ...

Fullbeauty Brands

MANAGER, E-COMMERCE

Manhattan, NY · On-site

$80K - $100K/yr

The goal of the Brand E-Commerce Manager is to manage the brand website and channel performance to ... They are tasked with channel management across owned channels, such as email and SMS, and assist ...

W3Global Inc.

eCommerce Specialist

Goodfield, IL · On-site

$60K - $85K/yr

Brand Manager -eCommerce Location: Washington/Goodfield, IL Area Work Arrangement: On-Site ... Manage day-to-day Amazon Seller Central operations across U.S. and international marketplaces.

New

Acceleron Media

Ecommerce Manager

NY · On-site

You will translate operational friction into technical solutions, collaborate with internal ... or ecommerce operations. * Stakeholder Management: Demonstrated experience acting as a primary ...

CorDx

Procurement Manager (E-commerce)

Atlanta, GA · On-site

Implement best practices in procurement and supply chain management to support e-commerce operations. * Develop and maintain procurement policies and procedures to ensure compliance with company ...

Valid8 Financial, Inc.

NY · On-site

... * Assist with implementing promotions, campaigns, and new content * Contribute to improving overall site performance and usability E-Commerce Operations & Performance * Monitor and report on key e ...

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Assistant Manager Ecommerce Operation information

What is an assistant manager ecommerce operation?

An Assistant Manager Ecommerce Operations is responsible for overseeing and supporting the daily activities and logistics of an online retail business. They assist in managing inventory, order fulfillment, customer service, and the coordination between various departments such as marketing, IT, and warehousing. Their role is crucial in ensuring a smooth and efficient online shopping experience for customers, helping to implement strategies that improve sales and operational efficiency. They also analyze data and troubleshoot issues to optimize ecommerce performance.

How does an assistant manager ecommerce operation typically collaborate with other departments to ensure smooth order fulfillment?

As an Assistant Manager Ecommerce Operation, you'll regularly coordinate with inventory, customer service, logistics, and IT teams to ensure that orders are processed and delivered efficiently. You'll help troubleshoot issues that arise in the supply chain, communicate updates between departments, and work with warehouse staff to optimize picking and packing processes. Effective communication and problem-solving skills are essential, as you'll often need to resolve bottlenecks or delays quickly while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as an assistant manager ecommerce operation, and why are they important?

To thrive as an Assistant Manager Ecommerce Operation, you need a solid understanding of ecommerce platforms, supply chain management, and data analysis, often supported by a bachelor’s degree in business or a related field. Familiarity with ecommerce tools like Shopify, Magento, ERP systems, and order management software is typically required. Strong organizational, problem-solving, and leadership skills help drive team performance and customer satisfaction. These abilities ensure efficient operations, seamless customer experiences, and the achievement of sales and growth targets in a competitive online marketplace.

What is the difference between Assistant Manager Ecommerce Operation vs Ecommerce Executive?

AspectAssistant Manager Ecommerce OperationEcommerce Executive
ResponsibilitiesOversees daily ecommerce operations, manages teams, implements strategiesExecutes online sales activities, manages product listings, handles customer inquiries
Required SkillsLeadership, project management, basic analyticsDigital marketing, product management, customer service
Experience1-3 years in ecommerce or retail1-2 years in ecommerce or online sales
Work EnvironmentOffice-based with team collaborationRemote or office, customer interaction

The Assistant Manager Ecommerce Operation typically has more leadership responsibilities and oversees broader operational functions, while the Ecommerce Executive focuses on executing specific online sales tasks. Both roles require ecommerce knowledge but differ in scope and seniority.

What are popular job titles related to Assistant Manager Ecommerce Operation jobs?

For Assistant Manager Ecommerce Operation jobs, the most frequently searched job titles are:

eCommerce Coorindator

Garden City, NY • On-site

Lifetime Brands
Retail • 501 - 1,000 employees
Learn more about Lifetime Brandsexternal

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Job Description
Role: Ecommerce Coordinator
Position Summary:
S'well, a Division of Lifetime Brands, Inc., is seeking an Ecommerce Coordinator to join our expanding DTC Ecommerce team. This role will be responsible for driving consumer engagement, conversion and direct sales. This position will manage site content, site performance, the customer's online journey & experience, UX, site roadmap, conversion rate optimization, driving increased organic SEO traffic and is responsible for the company's integrated marketing calendar. Reporting to the Director DTC & E-commerce, the ideal candidate will play a vital role in executing our ecommerce growth strategy.
Responsibilities:
  • Ownership of performance, and day-to-day management, coordination and execution of site's content operations and customer experience.
  • Manage e-commerce marketing calendar that includes homepage features, promotions, new product launches and overall site content.
  • Collaborate closely with marketing, sales, and merchandising functions for an integrated marketing approach.
  • Build product roadmap as it relates to Swell.com to include site design updates, feature enhancements and content launches. Manage the execution of the product roadmap by prioritizing sprints based on revenue and customer experience impact
  • Plan, design and execute on testing strategies for site content, UX, landing pages, etc. designed to optimize conversion rate and customer engagement.
  • Lead the effort for improved organic traffic, ensure incorporation of all SEO tactics in site content as well as site technical aspects
  • Own e-commerce operations processes, be a continuous improvement fanatic to optimize the way we get things done, be a liaison between development and all cross functional stakeholders to drive improved customer experience.
  • Work closely with marketing, creative, merchandising, customer service, and IT teams to manage timely site updates and online customer experience.
  • Conduct QA of site content/functionality to ensure accuracy of content, linking, and tracking.
  • Monitor and report results against KPI goals, consistently analyze various site performance metrics from usability and conversion perspective and call out opportunities in the end-to-end ecommerce funnel.

Qualifications:
  • 3+ years of overall experience in e-commerce/site marketing/direct-to consumer roles
  • Demonstrated success in supporting e-commerce businesses in roles with ownership of site content, site performance, e-commerce operations or e-commerce business management
  • Understanding of e-commerce and conversion rate optimization
  • Prior hand-on experience using e-commerce platforms/CMS systems (SFCC, Big Commerce, Shopify, etc.)
  • Experience in managing site features, functionality and/or roadmap
  • Proficiency to analyze website performance (Google Analytics). A plus if experience includes running A/B or multivariate site testing
  • Ability to manage multiple competing priorities under tight deadlines in a fast-paced environment
  • Passionate, dedicated to positive outcomes, teamwork, strategic thinking and problem-solving skills
  • Excellent verbal and written communications skills required with internal teams, external agencies and business partners
  • High proficiency in MS Excel, knowledge of customer databases and/or ecommerce digital marketing reporting dashboards/tools a plus.
  • Must possess a Bachelor's degree
  • Previous fashion/luxury e-commerce or DTC industry experience is a plus

About Lifetime Brands
Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home. We offer a comprehensive suite of benefits, which includes: *All full-time employees (and family members) are eligible to participate in our Medical, Dental, and Vision plans *Flexible Spending Accounts for Health and Dependent Care *Short-Term Disability & Long-Term Disability *Company Paid Basic Life and Accidental Death & Dismemberment Insurance *Eligibility in the Company's 401K plan, after 90 days of employment *Paid Time Off (vacation/sick) - accrual of 15 days per calendar year for non-warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions *10 Company Paid Holidays *Employee Product Discounts *Tuition Assistance *Employee Assistance Program *Volunteer Opportunities- 4 hours of paid optional volunteer time (annually) *Seattle, WA based employees are provided with commute trip reduction incentives *Benefits are offered to employees who work 30 hours or more In addition to the above, we offer voluntary benefits.
Lifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
This job posting contains a pay range, which represents the range of salaries or hourly rates that Lifetime Brands believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. Lifetime Brands expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would Lifetime Brands consider paying a salary or rate near the higher end of the range.

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