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Assistant Manager Client Services Jobs in Kansas

THE SPENCER GROUP

Client Services Associate

Lenexa, KS · On-site

Client Services Associate Mission: Be the "front door" and organizational backbone of Company ... Help with follow-ups, reminders, and task tracking * Assist with CRM updates for basic client notes ...

Traveling with Tasha

Client Services Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

In this role, you will assist clients in exploring travel options, coordinating reservations, and ... This position is fully remote and well suited for individuals who enjoy helping others, managing ...

Beauty Brands

Client Services Specialist

Overland Park, KS · On-site

$16 - $21.25/hr

Client Services Specialist Beauty Brands is hiring a Client Service Specialist who is passionate ... management) on time and with accuracy. * Support an accurate inventory process. * Assist in the ...

Beauty Brands

Client Services Specialist

Olathe, KS · On-site

$16.50 - $21.75/hr

Client Services Specialist Beauty Brands is hiring a Client Service Specialist who is passionate ... management) on time and with accuracy. * Support an accurate inventory process. * Assist in the ...

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Assistant Manager Client Services information

What does an assistant manager client services do?

An Assistant Manager Client Services plays a key role in supporting the client services team by managing client relationships, resolving issues, and ensuring high-quality service delivery. They often supervise junior staff, assist with onboarding new clients, and act as a point of contact for client inquiries or escalations. Additionally, they help develop strategies to improve client satisfaction and may participate in training or process improvement initiatives. This role requires strong communication, problem-solving, and organizational skills to ensure clients have a positive experience.

What are the key skills and qualifications needed to thrive as an assistant manager client services?

To thrive as an Assistant Manager Client Services, you need a solid background in customer service management, problem-solving, and a bachelor's degree in business or a related field. Familiarity with CRM software, reporting tools, and sometimes certifications in customer service or project management are commonly required. Outstanding interpersonal skills, leadership abilities, and effective communication set top performers apart in this role. These skills ensure seamless client experiences, efficient resolution of issues, and the ability to lead teams towards achieving service excellence.

What are some common challenges faced by assistant managers client services, and how can they effectively address them?

Assistant Managers in Client Services often encounter challenges such as managing client expectations, resolving escalated issues, and balancing the needs of clients with organizational policies. To effectively address these challenges, strong communication skills and proactive problem-solving are essential. Building positive relationships with clients and fostering a collaborative team environment can help anticipate and resolve concerns efficiently. Additionally, staying organized and keeping up with product or service updates enables Assistant Managers to provide informed support and guidance to both clients and their teams.

What is the difference between Assistant Manager Client Services vs Customer Service Supervisor?

AspectAssistant Manager Client ServicesCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree, relevant certificationsHigh school diploma or equivalent, some experience preferred
Work EnvironmentOffice setting, client-facing roles, team managementCustomer support centers, team supervision, direct customer interaction
Employer & Industry UsageFinancial services, consulting, telecom, retailRetail, telecom, banking, hospitality
Search & Comparison IntentUnderstanding managerial responsibilities, career progressionOperational roles, team management, customer interaction

The Assistant Manager Client Services typically holds a managerial role with responsibilities in overseeing client accounts and leading teams, often requiring a bachelor's degree. In contrast, a Customer Service Supervisor focuses on supervising customer support teams and ensuring service quality, usually with less formal education. Both roles are common in service-oriented industries but differ in scope and level of responsibility.

What cities in Kansas are hiring for Assistant Manager Client Services jobs?

Cities in Kansas with the most Assistant Manager Client Services job openings:

Assistant Manager Client Services jobs near you
Infographic showing various Assistant Manager Client Services job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Services Associate

Lenexa, KS • On-site

THE SPENCER GROUP
See more jobs at THE SPENCER GROUPexternal

Other

Posted 16 days ago

Job description

Client Services Associate
Mission: Be the "front door" and organizational backbone of Company-ensuring every client interaction is smooth, warm, and professional, while removing day-to-day administrative burden from partner.
High-touch, reactive, people-facing support (Admin/Client Experience)
Who This Role Supports:
Primary: Partner
Secondary: Director of Client Services and Partner
Responsibilities:
  • Client Experience & Office Presence (greet clients, create a high-end, welcoming experience)
    • Manage client hospitality (drinks, setup, room readiness)
    • Answer phones and route inquiries professionally
  • Office Organization and Supplies
    • Maintain office files (branch office files, CRS)
  • Scheduling & Calendar Management
    • Coordinate client meetings, reschedules, and confirmations
    • Manage meeting cadence (annual reviews, check-ins, etc.)
  • Administrative Support (Primarily for One Partner)
    • Help with follow-ups, reminders, and task tracking
  • Assist with CRM updates for basic client notes/tasks
  • Event & Client Engagement Support (invites, tracking RSVPs, coordination)
    • Coordinate logistics for events and external meetings
    • Help execute marketing touchpoints (gifts, cards, etc.)
  • Support referral and client care initiatives
Success looks like:
  • Partner is freed up to focus on relationships and growth
  • Scheduling errors and missed communications = near zero
  • Office runs smoothly without anyone thinking about it
Ideal Candidate Profile:
  • Highly organized and responsive
  • Warm, professional, people-oriented
  • Comfortable managing multiple moving pieces
  • Proactive but not needing to "own" strategic decisions
  • Thrives in a support role and takes pride in execution

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