Assistant Maintenance Supervisor Jobs in Germantown, MD

Job Title: Assistant Maintenance Supervisor
Salary: $27 to $29 Hourly + Bonus Opportunities 
Schedule: Monday - Friday + Rotating On-Call
Explore Crystal House

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.  

About the assistant maintenance supervisor position at Crystal House:

We’re looking for a talented & experienced assistant maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. In addition, the assistant maintenance supervisor is responsible for ensuring compliance to the company risk management program.

• Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair
• Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more
• Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction
• Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement
• Assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods
• Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations
• Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies
• Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns
• Act as mentor to maintenance team
• Maintain a professional demeanor and appearance at all times, promoting the same to entire team
• Responsible for adhering to all components of the company risk management program
• Complete special projects as assigned by maintenance supervisor and/or property manager

Education and Experience:

• High school diploma or equivalent is required
• Minimum two years of experience in the property management industry is required. 
• HVAC or EPA Certification preferred. 
• Possess general maintenance and carpentry skills

Skills and Requirements:

• Must maintain a valid driver’s license, clean driving record and current auto insurance is required
• Ability to read, write and understand English
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system
• Excellent customer service and interpersonal skills with the ability to relate to others
• Strong organizational and time-management skills
• Ability to multi-task
• Ability to perform basic mathematical functions
• Ability to cope with and defuse situations involving angry or difficult people
• Ability to maintain confidentiality
• Must maintain professional appearance and comply with prescribed uniform policy
• Must comply with all safety requirements
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment

Our Core beliefs:

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

Experience our award winning culture:

• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List