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Assistant Lowes Call Center Jobs (NOW HIRING)

Call Center Manager

Sacramento, CA · On-site

$65 - $85/hr

Call Center Manager Under the supervision of the Director of Community Relations and Program ... assist and counsel staff regarding their handling of difficult or unusual calls and requests.

The Call Center Supervisor will be responsible for the direct supervision of a team of Call Center ... Step in to assist with call handling or ticket resolution during periods of high volume or staffing ...

Prepare reports and assist leadership with data validation, analysis, and operational insights ... Operate standard office and call center equipment, including computers, phone systems, printers ...

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Call Center Representative HeadPinz & FastTrax Entertainment Centers Department: Call Center ... Reservations, Payments & Transaction Accuracy * Assist with reservation requests, confirmations ...

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ... Conduct outbound calls for appointment reminders, follow-ups, and new patient scheduling * Assist ...

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Additionally, the Call Center Specialist will assist in opening new memberships and accepting loan applications for new and existing members. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assists members ...

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Call Center Representative

Katy, TX · On-site

$17 - $18/hr

Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our team ... Respond to incoming calls and assist customers with their inquiries in a professional manner.

Call Center Representative

Columbus, GA · On-site

$12.75 - $15.75/hr

As a key point of contact, you will assist customers with inquiries, resolve issues, and ensure a ... Follow call center scripts and procedures to deliver consistent service. Requirements:

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Assistant Lowes Call Center information

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How much do assistant lowes call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant lowes call center in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.32 per hour, depending on experience, location, and employer.

What cities are hiring for Assistant Lowes Call Center jobs?

Cities with the most Assistant Lowes Call Center job openings:

What are the most commonly searched types of Lowes Call Center jobs?

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What states have the most Assistant Lowes Call Center jobs?

States with the most job openings for Assistant Lowes Call Center jobs include:

Infographic showing various Assistant Lowes Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,074 per year, or $20.7 per hour.

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago


Job description

Job Summary
Paschal is looking for a Call Center Supervisor to lead a team of customer service representatives who handle inbound calls, scheduling, and customer inquiries. This role is responsible for coaching agents, monitoring call quality, managing daily workflow, and ensuring an excellent customer experience on every call. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is passionate about developing people and improving performance.
Key Responsibilities
  • Supervise, coach, and motivate a team of call center representatives to meet daily, weekly, and monthly performance goals.
  • Monitor call volume, hold times, and scheduling to ensure adequate staffing and coverage throughout the day.
  • Jump in and personally take calls, chats, and emails alongside the team whenever call volume requires it - this role is expected to work the queue, not just manage it from the sidelines.
  • Conduct call monitoring and quality assurance reviews; provide regular feedback and coaching to improve customer experience and conversion rates.
  • Handle escalated customer calls and resolve complaints professionally and efficiently.
  • Track and report on key call center metrics (call volume, service levels, abandonment rate, average handle time, booking rate, etc) and understand how each impacts the overall customer experience.
  • Build and maintain SOPs (standard operating procedures) for the call center, and keep them updated on an ongoing basis to support training and ensure the team stays aligned on processes and expectations.
  • Assist with hiring, onboarding, and training of new call center staff.
  • Enforce company policies, attendance standards, and performance expectations.
  • Partner with operations and marketing teams to align call handling with business needs and promotions.
  • Identify process improvements to increase efficiency and customer satisfaction.
  • Prepare and lead team meetings, one-on-ones, and performance reviews.
  • Manage staffing and scheduling through peak season, when hours can shift with little notice - this may include early starts, late finishes, or longer days to keep the team covered.
Qualifications
  • 2+ years of experience in a call center or customer service leadership role (supervisor, team lead, or similar).
  • Prior experience in home services, HVAC, plumbing, electrical, or a related industry is a plus.
  • Strong communication, coaching, and conflict-resolution skills.
  • Comfortable working across multiple channels and systems - phone, chat, and email - alongside call center software, CRM systems, and AI-assisted platforms.
  • Experience using AI tools/platforms in a call center setting is a plus; we're a fast-growing, ever-changing environment, so comfort learning and adapting to new technology is a must.
  • Working knowledge of service level metrics and how they impact the overall customer experience.
  • Ability to multitask and stay organized in a fast-paced, high-call-volume environment.
  • Proven ability to lead, motivate, and hold a team accountable to performance standards.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Availability to work flexible and extended hours as business needs require, including early mornings, evenings, and weekends. During peak season, schedules can shift with little notice and may include longer days.

Work Environment
This is a full-time position based in Northwest Arkansas, attendance in person is required.
What We Offer
• Competitive base salary and performance-based incentive opportunity.
• Full benefits package, including medical, dental, vision, and retirement plans.
• A strong, stable organization with aggressive growth plans, and leadership support.
• A privately owned company with long-term leadership stability-not private equity backed.
Paschal Home Services, LLC is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any characteristic protected by applicable federal, state, or local laws.