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Assistant Lowes Call Center Jobs in Florida (NOW HIRING)

The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques ...

The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques ...

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Call Center Representative HeadPinz & FastTrax Entertainment Centers Call Center, All Locations ... Reservations, Payments & Transaction Accuracy: * Assist with reservation requests, confirmations ...

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Identify and address causes of no-shows and assist in reducing missed appointments ... Call Center Manager & Regional Director of Operations Approved by: Date: 5/1/2026

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Call Center Representative HeadPinz & FastTrax Entertainment Centers Department: Call Center ... Reservations, Payments & Transaction Accuracy * Assist with reservation requests, confirmations ...

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

... call center and individual quality and productivity goals in accordance with established objectives ... Provides guidance and leadership skills to Sales Specialists and assist with management and ...

OTC Call Center Lead

Doral, FL · On-site

$19 - $20/hr

OTC Call Center Lead LOCATION: Doral, FL TYPE: Full-Time, Onsite SCHEDULE : 40 hours per week. M -F ... Training & Development * Assist with onboarding and training new hires. * Provide ongoing coaching ...

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Assistant Lowes Call Center information

What are the most commonly searched types of Lowes Call Center jobs in Florida?

The most popular types of Lowes Call Center jobs in Florida are:

What cities in Florida are hiring for Assistant Lowes Call Center jobs?

Cities in Florida with the most Assistant Lowes Call Center job openings:

Infographic showing various Assistant Lowes Call Center job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Full-time

Posted 7 days ago


Job description

Call Centre Manager

Miami, FL, United States

We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes in an effort to better support customers. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings.

To be a successful call center manager, you should be focused on improving your team of representatives and call center practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor.

Call Center Manager Responsibilities:

  • Hiring, training, coaching, and leading call center representatives as they provide support for customers.
  • Answering representatives questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
  • Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.
  • Assisting other management team members in identifying trends and establishing call center goals.
  • Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
  • Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
  • Authorizing replacements or refunds.
  • Taking on other tasks or projects to support employees, other managers, and call center operations.

Call Center Manager Requirements:

  • High school diploma or equivalent.
  • More education or experience in a related field may be preferred.
  • Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
  • Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
  • Knowledge of management principles and familiarity with company products, services, and policies.
  • Strong coaching and leadership skills, ability to motivate employees.
  • Decisiveness and attention to detail.
  • Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
  • Polite, professional phone voice.