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Assistant Linux Desktop Support Jobs in Indiana (NOW HIRING)

Stefanini Group

Deskside Technician II

Carmel, IN

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... Escort OEM technicians onsite when needed. * Assist client with physical support for incidents ...

Stefanini Group

Deskside Technician II

Carmel, IN · On-site

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... Escort OEM technicians onsite when needed. * Assist client with physical support for incidents ...

Sidram Technologies

Desktop Engineer &ndash

Ashley, IN · On-site

Desktop Engineer - Store Support Location: Ashley, IN - Onsite Only w2 The Desktop Engineer - Store ... Troubleshoot hardware/software issues via remote tools or phone support. * Assist with OS login ...

PTS Diagnostics

Be Seen First

IT Service Desk Support Specialist II

Indianapolis, IN · On-site

This role is responsible for building, configuring, maintaining, and troubleshooting desktops ... Configure and support mobile devices and assist end users with enrollment, access, and ...

Aunalytics

Managed Services Engineer

South Bend, IN

Keep accurate records (documentation) of all incidents, problems, and resolutions. * Assist in ... Experience working in a help desk/ end-user/ desktop support environment; MSP experience preferred

Barbaricum

... desktop systems, servers, peripherals, and network-connected devices. * Support Windows and Linux ... activities. * Assist with the operation and monitoring of physical, virtual, and cloud-based ...

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All JobsLinux Desktop Support JobsAssistant Linux Desktop Support JobsAssistant Linux Desktop Support Jobs in Indiana

Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Indiana? The most popular types of Linux Desktop Support jobs in Indiana are:
What cities in Indiana are hiring for Assistant Linux Desktop Support jobs? Cities in Indiana with the most Assistant Linux Desktop Support job openings:
Assistant Linux Desktop Support jobs near you
Deskside Technician II

Deskside Technician II

Stefanini Group

Carmel, IN

$19.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Who we are

Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do?

* Troubleshooting and repairing hardware issues; 

* Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; 

* Preventative maintenance (e.g., lifecycle);  

* Troubleshooting HW issues on end user devices; 

* Proper utilization of ServiceNow;  

* ServiceNow queue management and Ticket follow-up; 

* Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party;  

* Critical project support that involves hardware and/or high-touch user experience;

* Perform comprehensive site hardware asset inventory;  

* Maintain consumable device inventory count; 

* Conduct spare part and loaner pool management; 

* Support IMACR/D requests; 

* Engage OEM for warranty repairs and follow up on status; 

* Escort OEM technicians onsite when needed. 

* Assist client with physical support for incidents related to network, datacenter, and other activities as requested.  

* Work on child ticket as assigned by Level 2/3 client-provided technical staff.

What you need to succeed:

  • Knowledge of multiple manufacturers and operating systems.
  • Excellent troubleshooting capability.
  • Ability to work in a team environment as well as independently.
  • Ability to communicate technical information -technical audiences.
  • Excellent verbal and written communication skills.
  • Ability to complete assignments with no supervision.
  • Ability to search internally/externally for support information.
  • Customer-oriented attitude.
  • Ability to travel locally and in-state to support other sites, if applicable.
  • Valid driver's license and proof of auto insurance, if travel is required.
  • Attendance and schedule adherence are requirements of this position.
  • This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment.
  •  Knows and applies fundamental concepts, practices and procedures of particular field of specialization.



 

3 years min. experience with:

*  Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications;

*  Troubleshooting and replacing hardware on PCs and Mac laptops and desktops;

*  Active Directory

* Deploying IT equipment (Windows, Mac); 

* Imaging and staging PCs;

* Managing the equipment inventory and lifecycle;

* Migrating End User data;

* Moving in scope IT equipment; 

* Collecting and coordinating disposal of in scope IT equipment;

* Facilitating third-party vendor on-site presence for Onsite Lifecycle Management


What you'll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
 
Why we're different 
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making.
#LI-BH1 
#LI-ONSITE 
Education:Bachelor (BA, BS...)Employment Type: FULL_TIME

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