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Assistant Linux Desktop Support Jobs in Alabama (NOW HIRING)

Harriscomputer

$22.83/hr

Job Title: IT Associate Desktop support analyst Location: On Site - Mobile, AL Duration: Full-Time ... Develop and maintain comprehensive knowledge base to assist in incident resolution * Document all ...

Harris

$22.83/hr

Job Title: IT Associate Desktop support analyst Location: On Site - Mobile, AL Duration: Full-Time ... Develop and maintain comprehensive knowledge base to assist in incident resolution * Document all ...

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All JobsLinux Desktop Support JobsAssistant Linux Desktop Support JobsAssistant Linux Desktop Support Jobs in Alabama

Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Alabama? The most popular types of Linux Desktop Support jobs in Alabama are:
What cities in Alabama are hiring for Assistant Linux Desktop Support jobs? Cities in Alabama with the most Assistant Linux Desktop Support job openings:
Assistant Linux Desktop Support jobs near you
Desktop Support Specialist

Desktop Support Specialist

VISIONARY TECHNOLOGY CONSULTANTS

Huntsville, AL • On-site

Full-time

Posted yesterday

Job description

Job Summary:
Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB) providing innovative technology management and human resource services. They are seeking a Desktop Support Specialist to provide technical support across their Microsoft Windows 10 desktop environment, ensuring prompt resolution of hardware and software issues while collaborating with various IT teams.
Responsibilities:
• Stage, prepare, and deploy computers, peripherals, and devices to end users, ensuring accurate configuration and readiness
• Provide break/fix support for end-user hardware, including laptops, desktops, workstations, printers, and peripherals
• Troubleshoot and resolve software issues across Microsoft Windows 10/11, Office 365, Teams, and other COE (Common Office Environment) applications
• Diagnose and resolve authentication issues, including 2FA, certificate, and CAC-related problems
• Troubleshoot and resolve printing issues to minimize downtime and user disruption
• Facilitate data migration between computers, ensuring secure and accurate transfer of information
• Deliver support for virtual desktop environments, ensuring performance and accessibility
• Provide technical support for A/V equipment and mission-critical videoconference meetings
• Collaborate with network, security, server, and voice teams to support enterprise IT systems and initiatives
• Perform high-level network troubleshooting and analysis; Cisco knowledge preferred
• Assist with Microsoft server technologies and Dell server hardware as needed
• Provide user support for IPT voice technologies and collaboration tools, including Microsoft Teams and Cisco Jabber
• Partner with vendors and third-party support teams to resolve complex technical hardware and software issues
• Contribute to process improvements and documentation to enhance service delivery and knowledge sharing
Qualifications:
Required:
• Bachelor’s Degree and 3+ years of experience. Additional relevant experience may be accepted in lieu of a degree
• Must be a US Citizen. Applicant selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
• Strong knowledge of IT operations, responsibilities, processes, and procedures, with the ability to independently resolve technical issues
• Proven ability to identify points of failure, bottlenecks, and areas for improvement, driving resolution in collaboration with IT teams
• Excellent verbal and written communication skills, including the ability to draft user communications and knowledge base articles
• Demonstrated commitment to providing outstanding customer service with a proactive, curious, and solutions-focused mindset
• Highly dependable, organized, and accountable, with the ability to work independently while adhering to established guidelines
• Effective interpersonal skills with the ability to communicate and collaborate across a wide variety of users and teams
• Adaptable and flexible, with the capacity to support business needs across multiple office and project locations
• Composed and professional under pressure, with the ability to maintain poise in high-stress situations
• Motivated self-starter with a desire to continuously learn and improve technical and professional skills
Preferred:
• Linux systems administration experience
Company:
Visionary Technology Consultants provides innovative technology management services to clients. Founded in 2007, the company is headquartered in Fulton, USA, with a team of 11-50 employees. The company is currently Early Stage.

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