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Assistant Knowledge Base Content Jobs in Irvine, CA

EMCOR Group Inc

Mesa Energy Systems, Inc.

Irvine, CA · On-site

$31 - $36/hr

... assist with deployments and onboarding support, and contribute to consistent, responsive service ... knowledge base content. • Follow established IT procedures, standards, security controls ...

Learfield

Senior Application Specialist

Irvine, CA

$26.45 - $31.25/hr

Knowledge Development: Develop and maintain comprehensive internal documentation and client-facing knowledge base content. May also lead internal knowledge-sharing sessions or client webinars.

Paciolan

Senior Application Specialist

Irvine, CA · On-site

$26.45 - $31.25/hr

Knowledge Development: Develop and maintain comprehensive internal documentation and client-facing knowledge base content. May also lead internal knowledge-sharing sessions or client webinars.

Monster Energy

Content Producer

Corona, CA · On-site

$130K/yr

... design). * Assist with the creation, conception, and presentation of social media integration ... Working knowledge of AI-powered creative tools for content creation, editing, workflow automation ...

Monster Energy

Content Producer

Corona, CA · On-site

$70K - $88K/yr

... design). * Assist with the creation, conception, and presentation of social media integration ... Working knowledge of AI-powered creative tools for content creation, editing, workflow automation ...

OCVIBE

Seasonal Digital Content Assistant

Anaheim, CA

$25/hr

Seasonal Digital Content Assistant Pay Details: The starting hourly rate for this position is $25 ... Knowledge and experience with Adobe Creative Cloud software, notably Photoshop, Premiere, and ...

New

Razer

Community Content Specialist

Irvine, CA

$50K - $84K/yr

Monitor social content performance and assist with regular reporting to identify content trends ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

New

Jenson USA

Category Content Coordinator

Riverside, CA · On-site

$22 - $26/hr

... sales goals. * Assist the eCommerce Site Experience Manager and Marketing department with ... Knowledge of or ability to quickly learn basic HTML and content management systems. * Proficient ...

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Onsite IT Support Representative II - Temp-To-Hire

Irvine, CA

Mesa Energy Systems, Inc.
Construction • 501 - 1,000 employees
Learn more about Mesa Energy Systems, Inc.external

$32 - $36/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

About Us

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

Mesa Energy Systems is seeking an IT Support Representative II to provide intermediate technical support for approximately 1,700 employees across 22 branches in four states. This role supports end users with hardware, software, account access, network connectivity, and standard IT service issues while helping maintain reliable day-to-day IT operations. The position works with moderate independence to troubleshoot and resolve routine to moderately complex issues, escalate advanced matters as needed, document support activity, assist with deployments and onboarding support, and contribute to consistent, responsive service delivery across the organization.

Essential Duties & Responsibilities

   Provide Help Desk support by phone, walk-up, email, and ticketing system for end-user hardware, software, account, connectivity, and standard IT service issues.    Troubleshoot, diagnose, resolve, monitor, and test routine to moderately complex technical issues, escalating advanced or widespread issues as needed.    Install, configure, maintain, and support desktops, laptops, mobile devices, printers, peripherals, hardware components, and proprietary or commercial applications.    Assist with daily IT operations, including support calls, laptop deployments, equipment setups, rapid response needs, and occasional off-hours or offsite support.    Provide basic IT training for new employees and serve as a first point of contact for new employee technology questions.    Maintain user information in Active Directory, Azure AD, update inventory records, and document support requests, resolutions, configuration settings, and knowledge base content.    Follow established IT procedures, standards, security controls, compliance requirements, and asset management practices.    Identify recurring issues, suggest process or deployment improvements, and assist with larger assigned projects and technology initiatives.

Qualifications

   Bachelor's degree in computer science, Information Technology, or relevant certifications.    3+ years of experience in IT systems support, implementation, and maintenance; 2 considered with degree.    Experience with Windows 11, O365, Global Protect, PrinterLogic, Cortex, Tanium, and/or Verkada preferred.     Familiarity with Ethernet and network Communications equipment and ability to troubleshoot TCP/IP, DHCP and DNS issues.    Knowledge of networking, servers, and databases    Experience with cybersecurity best practices, including firewalls, intrusion detection, and data encryption.    Excellent problem-solving, analytical, communicative, and collaborative skills required.

#Mesa #LI-Mesa #LI-HVACjobs #LI-Onsite

Equal Opportunity EmployerAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective EmployeesNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.Geographic Disclosure

Compensation Range: $32 - $36 per hour

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

Employment Type: FULL_TIME

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