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Assistant Insect Jobs in New Jersey (NOW HIRING)

Neave Group

Turf Specialist

Denville, NJ

$25 - $27/hr

  • Medical

Diagnose turf, weed, insect, and disease issues, and recommend effective treatment plans. * Lead ... * Assist with landscape maintenance and enhancement projects as needed. * Participate in snow ...

Yellowstone Local

Lawn Care Technician / Operator

Far Hills, NJ · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... insect control, and soil treatment applications * Operate ride-on spreaders and sprayers, push spreaders, backpack sprayers, aerators, seeders, and other professional lawn care equipment * Assist ...

Rutgers University

Research Associate II

Newark, NJ · On-site

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Will manage genetically modified mouse colonies as well as assist in the management/coordination of ... Purification of proteins after expression in insect cells using baculoviruses. The purification ...

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Customer Service Representative

Corbett Exterminating Corp.

Mountainside, NJ • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Life, Retirement

Re-posted 27 days ago

Job description

The Customer Service Representative is responsible for the overall day-to-day management of assigned accounts. This role interacts directly with our customers. It is truly important to always have a happy and helpful attitude. Continuously drive service excellence throughout the organization. Inform the leadership team of all challenges and changes. Must have the ability to keep up with a fast-paced work volume daily. Exercise sound judgment in handling customer calls, complaints, and issues. Ability to engage using teamwork/collaboration, motivation, and development to lead 100% customer satisfaction. Skills assessment tests will be given during the hiring process.

Job Responsibilities

▪ Become an expert on Corbett Exterminating's services, pricing, and proposals.

▪ Always work as a positive team member.

▪ Be flexible when needed to assist a fellow team member.

▪ Cross Train on various accounts.

▪ Maintain efficient notes on all customer calls.

▪ Respond to customers in a timely fashion.

▪ Always remember to provide satisfactory responses to customer inquiries and problems.

▪ Investigate successful treatment plans for repeated customer problems by reviewing problem accounts with field managers.

▪ Regularly research and follow-up on customer services, especially but not limited to, unidentified insect service calls, repeat service calls relating to any pest, general problem accounts, etc.

▪ All follow-up calls must occur before the end of the business day. ▪ Inquire why customers are canceling and attempt to save the relationship.

Experience

▪ A minimum of 10 years’ experience in a high-level customer service, administrative or office assistant role.

Job Skills

For this role, the skills listed below are what we are looking for above all else:

▪ Ability to lead by example.

▪ Creating positive change.

▪ Ability to lead team to achieve customer service success.

▪ Positive Attitude and excellent communication skills

▪ Commitment to Corbett Exterminating’s evolving culture.

▪ Must have at least 10 years of proven customer service experience.

▪ Must have the ability to navigate computer systems.

▪ Must be a quick learner in the event of a systems or process change/update.

▪ Proficient in Microsoft Word, Outlook, Excel, and PowerPoint.

▪ Bi-lingual (Spanish & English) is a plus.