ZipRecruiter

Log In

1

Assistant Hvac Service Manager Jobs in Michigan (NOW HIRING)

Arrow Heating & Cooling Service, Inc

Be Seen First

HVAC Service Tech

Roseville, MI · On-site

$1.0K - $1.4K/wk

Mechanical aptitude with effective time management and communication abilities Company Description We are a family owned and operated HVAC company that has been in business since 1983. We have a ...

MECHANICAL HEATING & COOLING INC

Be Seen First

HVAC Service Technician

Dearborn Heights, MI · On-site

$28 - $40/hr

An HVAC Service Technician is responsible for maintaining, diagnosing, and repairing heating, ventilation, and air conditioning systems. This role involves working independently on service calls ...

MECHANICAL HEATING & COOLING INC

Be Seen First

HVAC Service Technician

Dearborn Heights, MI · On-site

$28 - $40/hr

An HVAC Service Technician is responsible for maintaining, diagnosing, and repairing heating, ventilation, and air conditioning systems. This role involves working independently on service calls ...

ARS

Experienced HVAC Service Tech

White Lake, MI · On-site

$130K/yr

Andy's Statewide Heating & Air Conditioning Residential HVAC Service Technician - Typical Pay: $25-35/hr. + commission opportunities. Earning potential of $130,000+ Per Year based on performance ...

next page

Showing results 1-20

All JobsHvac Service JobsAssistant Hvac Service Manager JobsAssistant Hvac Service Manager Jobs in Michigan

Assistant Hvac Service Manager information

What are some common challenges faced by an assistant HVAC service manager, and how can they be addressed?

Assistant HVAC Service Managers often encounter challenges such as balancing administrative duties with field support, managing multiple service requests, and ensuring clear communication between technicians and clients. Successfully addressing these challenges involves strong organizational skills, effective time management, and the ability to prioritize urgent tasks. Regular team meetings, ongoing training, and using service management software can also help streamline operations and maintain high-quality service standards.

What is the difference between Assistant Hvac Service Manager vs Hvac Service Technician?

AspectAssistant Hvac Service ManagerHvac Service Technician
CertificationsEPA Certification, HVAC licenses, management trainingEPA Certification, HVAC licenses, technical training
Work EnvironmentOffice and field, overseeing service operationsPrimarily in the field, performing repairs and installations
ResponsibilitiesSupervising technicians, scheduling, customer relationsDiagnosing issues, repairing HVAC systems, installations

The Assistant Hvac Service Manager typically oversees service operations, manages staff, and handles customer relations, requiring management skills and certifications. In contrast, the Hvac Service Technician focuses on hands-on repairs and installations, requiring technical expertise. Both roles require HVAC certifications and work in similar environments, but their responsibilities differ significantly.

What does an assistant HVAC service manager do?

An Assistant HVAC Service Manager supports the HVAC Service Manager in overseeing daily operations of heating, ventilation, and air conditioning service teams. Their duties typically include coordinating service schedules, assisting with customer inquiries, supervising technicians, ensuring compliance with safety standards, and helping with hiring and training staff. They play a key role in maintaining high-quality service delivery and efficient workflow within the HVAC department. Additionally, they may handle administrative tasks such as inventory management and reporting.

What are the key skills and qualifications needed to thrive as an assistant HVAC service manager, and why are they important?

To thrive as an Assistant HVAC Service Manager, you need a solid understanding of HVAC systems, service operations, and management principles, often supported by technical certifications or prior supervisory experience in the field. Familiarity with HVAC diagnostic tools, scheduling software, and inventory management systems is typically required. Strong leadership, problem-solving abilities, and effective communication skills help in managing teams and addressing customer concerns. These competencies ensure efficient service delivery, high customer satisfaction, and smooth coordination within the HVAC service department.
What are the most commonly searched types of Hvac Service Manager jobs in Michigan? The most popular types of Hvac Service Manager jobs in Michigan are:
What are popular job titles related to Assistant Hvac Service Manager jobs in Michigan? For Assistant Hvac Service Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Assistant Hvac Service Manager jobs in Michigan look for? The top searched job categories for Assistant Hvac Service Manager jobs in Michigan are:
What cities in Michigan are hiring for Assistant Hvac Service Manager jobs? Cities in Michigan with the most Assistant Hvac Service Manager job openings:
Assistant Hvac Service Manager jobs near you

HVAC Service & Sales Manager

One Hour Heating & Air Conditioning Livonia

Livonia, MI • On-site

$45 - $50/hr

Full-time

Posted 12 days ago

Job description

Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities
Job Summary:
We are looking for a skilled and experienced HVAC Service & Sales Manager to join our team! In this role, you will lead installation teams, diagnose, troubleshoot, and be the point of contact for problem resolution, and lead sales calls.  
You have past experience in an HVAC service technician role and hold an EPA certification. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing customer jobs with efficiency. A positive attitude is a must! 
Responsibilities: 
  •  Lead and manage the daily operations of the HVAC service department. 
  •  Supervise, coach, and develop service technicians and sales personnel. 
  •  Conduct regular ride-alongs, performance evaluations, and training sessions. 
  •  Ensure technicians follow company processes, safety standards, and quality expectations. 
  •  Monitor key performance indicators (KPIs) including revenue, average ticket, close rate, maintenance agreement sales, callback rate, and technician efficiency. 
  •  Coach technicians on ethical service recommendations and customer communication. 
  •  Manage inventory levels, truck stock, and equipment ordering to minimize downtime. 
  •  Review completed work orders for accuracy, profitability, and documentation. 
  •  Resolve customer concerns and escalated service issues professionally and promptly. 
  •  Develop and implement strategies to increase service revenue and profitability. 
  •  Collaborate with the installation department to ensure smooth job transitions. 
  •  Monitor warranty claims and manufacturer requirements. 
  •  Maintain high customer satisfaction scores and online reputation. 
  •  Foster a positive, accountable, and customer-focused company culture.
Qualifications: 
  • 5+ years of residential HVAC service experience.
  •  2+ years of HVAC management or supervisory experience preferred. 
  •  Strong knowledge of residential heating, cooling, indoor air quality, and heat pump systems. 
  •  Proven leadership and team development skills. 
  •  Demonstrated success improving technician performance and profitability. 
  •  Strong understanding of HVAC diagnostics and repair procedures. 
  •  Ability to coach technicians in customer communication and sales. 
  •  Knowledge of flat-rate pricing and service management best practices. 
  •  Excellent conflict resolution and customer service skills. 
  •  Strong organizational and time management abilities. 
  •  Proficiency with HVAC CRM and dispatch software (such as ServiceTitan). 
  •  Familiarity with inventory management and purchasing. 
  •  Knowledge of EPA regulations, OSHA safety requirements, and local mechanical codes. 
  •  EPA Section 608 Certification required. 
  •  Valid driver's license with an acceptable driving record.